Popped into Wickes needing some help and ended up getting top-tier customer service thanks to Natalie and Bal. They were bright, super approachable, and completely sorted me out with what I needed wi... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Went into Wickes to pick up a large quantity of floorboards and one of the team members Amrit very kindly helped me carry and load them into the van and answered all my questions. He was very helpful... Se mer
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Top class service . Get chance to interact with one of the staff name Manny . Very helpful and kind person. Help me a lot during my visit in handsworth store . Top quality product and service . What... Se mer
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What type of customer service is this? Worktop worth over £100 has been delivered damaged, I cannot wait for them to collect and re-change for a different one, as needed fitted assp, so i have said i... Se mer
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Företagsinformation
Om Wickes - Handsworth
Skrivet av företaget
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Kontaktuppgifter
122 Holyhead Road, Handsworth, West Midlands, B21 0LL, Storbritannien
- +441215154252
4,9
Utmärkt
108 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Kiran is nice manager
Kiran is nice manager, he helped me to get the stuff I need. He is very knowledgeable and kind. A real asset to the company. Great help Kiran.
16 augusti 2025
Omdöme utan inbjudan
Svar från Wickes - Handsworth
Hi Vijay, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Kiran in our store and that they provided you with useful advice. -AH
On this Saturday I make a call In…
On this Saturday I make a call In Wickes hands worth regarding tiles . A collgue name vansh give me right information on call .It was very helpful for me .
Many thanks
9 augusti 2025
Omdöme utan inbjudan
Svar från Wickes - Handsworth
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Vansh in our store and that they provided you with useful advice. -AH
Kim and tom fantastic service gave me…
Kim and tom fantastic service gave me professional service gave me all the advice i need and savings told me about the wickes pro app saved money absolutely great best people in wickes
5 augusti 2025
Omdöme utan inbjudan
Svar från Wickes - Handsworth
Hi Mr Nawaz, we appreciate you sharing your feedback! We're happy to hear that you received professional service and advice from Kim and Tom at the Handsworth store, and that you saved money using the Wickes Pro app. - LC
Kiran The Manager. Top Guy.
Kiran The Manager was very nice person Helpfull and very polite. He is co operative and informative. An Asset to the Wickes.
23 juli 2025
Omdöme utan inbjudan
Svar från Wickes - Handsworth
Hey Raza, thank you for your five star review and I'm glad you enjoyed the service from Kiran in our Handsworth store! - Dylan
Tanveer very rude young lady asked her…
Tanveer very rude young lady asked her if she could help me with finding a product shook her head and said sorry i’m busy? WHERE is the customer service? Such a rude person i would rate my experience 0 if i could. She had her phone on her looking at her phone instead so unprofessional! i would like this to be escalated and looked out at
10 juli 2025
Omdöme utan inbjudan
Svar från Wickes - Handsworth
Hi Emily, We appreciate you sharing your concerns. We're sorry to hear that you were not satisfied with the service you received by Tanveer. This is not the standard we aim for, and we will look into this issue further internally.
-AF
Customer Service
I collected 10 large grow bags from my local Wicks in Handsworth, Birmingham. The staff were very friendly and helpful, as a woman on my own, they put the bags onto the trolley and then loaded them into my car.
9 april 2025
Omdöme utan inbjudan
Svar från Wickes - Handsworth
Hi Kathleen, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH
Out of date products.
I just returned a bag of bg joint filler which was out of date, use by 09.01.2025, went to get another bag and that was out of date as well 11 2024. Shocking
2 juli 2025
Omdöme utan inbjudan
Svar från Wickes - Handsworth
Hi there, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with these items. This is not the level of service we try to deliver here at Wickes as we want all our products to be at the highest standard. - AH
Kiran at the handsworth branch was…
Kiran at the handsworth branch was exceptionally helpful and made sure we left with everything we needed.
25 juni 2025
Omdöme utan inbjudan
Svar från Wickes - Handsworth
We're happy to hear that you had such a positive experience at our Handsworth branch. We appreciate you mentioning the helpful service you received. TW
The assistant saved me a lot money by…
The assistant saved me a lot money by advising that I could get trade account, I didn’t know I was eligible until then. Just previously last week I spent about £500 in another branch of wicked, but that assistant didn’t mention any trade account or not.
16 juni 2025
Omdöme utan inbjudan
Svar från Wickes - Handsworth
We're happy to hear that our assistant helped you to sign up for our trade pro discount! We are glad your experience in our handsworth branch was such a positive experience!
-AF
I love this shop
I love this shop. It has been brilliant for my loft conversion. Ollie and James were excellent. They even enabled a store clerk to support me to my car with an awkward item.
15 juni 2025
Omdöme utan inbjudan
Svar från Wickes - Handsworth
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ollie and James in our store and that they provided you with useful advice. -AH
Nina provided great service and helped…
Nina provided great service and helped me find what I needed.
8 maj 2025
Omdöme utan inbjudan
Svar från Wickes - Handsworth
Hey there, thanks for tagging us, and I'm glad you enjoyed the service from Nina throughout your experience. - Dylan
Oliver at Handsworth Wickes went out of…
Oliver at Handsworth Wickes went out of his way to help and rectify an error the branch had made with my click and collect order.
Thank you Oliver for all your help this morning.
7 maj 2025
Omdöme utan inbjudan
Svar från Wickes - Handsworth
We're delighted to hear about your positive experience with Oliver. It's wonderful to know that he went above and beyond to resolve the issue with your click and collect order. We appreciate your kind words and will share your feedback with Oliver. TW
Tracey was very helpful and k8nd
5 maj 2025
Omdöme utan inbjudan
Svar från Wickes - Handsworth
Hey there, thanks for your five-star review, and I'm glad you enjoyed the service from Tracey in our Handsworth store! - Dylan
Very helpful
Very helpful assistant sorted out some confusion with an item I had bought online. Kieron at Handsworth branch
5 maj 2025
Omdöme utan inbjudan
Svar från Wickes - Handsworth
We're delighted to hear you had a positive experience. It's wonderful to know our team is able to provide helpful assistance. We appreciate you taking the time to share your feedback. TW
well if anyone is like me ask for Shaun
well if anyone is like me and don’t have a clue then you need a Shaun! He had me sorted in 10 minutes and that’s with me describing what I needed! Thank you your one amazing guy❤️ hope the give you a Xmas present as I know this is just your normal manner and I had to ask you how to leave a review that’s a good assistance! Thank again xx
11 december 2024
Omdöme utan inbjudan
Svar från Wickes - Handsworth
Hey Deb, thanks for your five-star review, and I'm glad that you enjoyed the service from Nathan in our Handsworth store! - Dylan
Adam
Adam at Handworth branch went above and beyond to help me find what I needed.
Thank you Adam.
27 november 2024
Omdöme utan inbjudan
Svar från Wickes - Handsworth
Hi, Zaglul. Thank you for taking the time to share your review with us. I'm happy to see that, Adam, went above and beyond to help you find what you needed. Thank you again for your kind feedback., - Scott H
Karan was a very helpful lad gave…
Karan was a very helpful lad gave recommendations and advice he was very polite and kind
16 november 2024
Omdöme utan inbjudan
Svar från Wickes - Handsworth
Hi Palvinder,
Thank you for taking the time to share your positive experience with us, I'm glad to learn Karan was able to provide you with an excellent service. - SF
Nelly Patel. A star in the making!
I have been to Wickes' store in Handsworth today and was served by Nelly Patel. What a wonderful experience. She was fantastic! Nelly listened to my problem and suggested a way to resolve it. She patiently helped me with the product to ensure it fitted into my vehicle. She then arranged a refund and a collection of a return for a different unwanted item with no fuss and great personal service. She was attentive, polite and pleasant and truly made me feel valued as a customer. Nelly's customer service was amongst the best I've ever had! In a world where it seems that companies lack customer needs she was a shining light. She is a big reason I will return to the same store. She was friendly and professional at the same time. Nelly is truly an asset to the company. Well done Nelly Patel. You made my day. Keep smiling!
25 oktober 2024
Omdöme utan inbjudan
Svar från Wickes - Handsworth
Hi Johnny, thanks for taking the time to share this feedback, we are pleased to hear that Nelly provided you with a wonderful experience from start to finish, we appreciate you taking the time to let us know. RD
Amazing service from Amrita and Ollie
Thank you to Amrita and Ollie for all the help with ordering my Kitchen. I have been to the store numerous times with lots of questions and they have helped me with smiles on their faces. I highly recommend going in store if you have any questions regarding your wickes order. Thank you both.
23 september 2024
Omdöme utan inbjudan
Svar från Wickes - Handsworth
Hi There, thanks for taking the time to share this feedback, we are pleased to hear that Amrita and Ollie where a great help from start to finish with your new kitchen, we appreciate you taking the time to let us know. RD
Great service from Scott
I had an issue with my storage box that I bought from Wickes Handsworth. I spoke to Scott who dealt with the issue. Throughout my interaction, he was helpful and provided me with a replacement product, he made the process stress free. Superb service and would shop there again knowing any issues would be dealt with swiftly. Thank you again Scott, another happy customer!
1 oktober 2024
Omdöme utan inbjudan
Svar från Wickes - Handsworth
Hi, Ian. Thank you for taking the time to share your review with us. I'm really pleased to see that, Scott, at our Wickes store in Handsworth, was able to help you with your replacement, offering great customer service. Thank you again for your valuable feedback. - Scott H
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