Popped into Wickes needing some help and ended up getting top-tier customer service thanks to Natalie and Bal. They were bright, super approachable, and completely sorted me out with what I needed wi... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Went into Wickes to pick up a large quantity of floorboards and one of the team members Amrit very kindly helped me carry and load them into the van and answered all my questions. He was very helpful... Se mer
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Top class service . Get chance to interact with one of the staff name Manny . Very helpful and kind person. Help me a lot during my visit in handsworth store . Top quality product and service . What... Se mer
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What type of customer service is this? Worktop worth over £100 has been delivered damaged, I cannot wait for them to collect and re-change for a different one, as needed fitted assp, so i have said i... Se mer
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Företagsinformation
Om Wickes - Handsworth
Skrivet av företaget
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Kontaktuppgifter
122 Holyhead Road, Handsworth, West Midlands, B21 0LL, Storbritannien
- +441215154252
4,9
Utmärkt
107 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Nat and Bal helped me with everything I…
Nat and Bal helped me with everything I needed today. Very friendly and helpful service
Thank you
7 juli 2026
Omdöme utan inbjudan
Svar från Wickes - Handsworth
We're so glad to hear Nat and Bal provided such friendly and helpful service. Thank you for your kind words and for letting us know about your positive experience! - AB
Great Customer Service
I don't normally leave reviews, but I really wanted to for Tracey at the Handsworth Wickes branch because the service she gave was genuinely outstanding. From the moment I spoke to her, she was friendly, patient, and happy to help. She took the time to answer my questions and made sure I found exactly what I needed without making me feel rushed.
It's rare to come across customer service like that these days, and she really made my visit to the Handsworth branch a positive experience. Tracey is an absolute credit to the team, and I hope she gets the recognition she deserves. Thank you again for all your help!
6 juli 2026
Omdöme utan inbjudan
Svar från Wickes - Handsworth
We're delighted to hear you had such a positive experience at our Handsworth branch. It's wonderful that Tracey was friendly, patient, and helpful, making your visit enjoyable. We appreciate your kind words and positive feedback. - AB
I had a great experience with Manny
I had a great experience with Manny, he helped me find the right things and gave me amazing advice.
2 juli 2026
Omdöme utan inbjudan
Svar från Wickes - Handsworth
Hi Gabe, Thanks for taking the time to leave your 5-star review. We're so glad to hear you received excellent service and advice from Manny. We appreciate your kind words! - Sean
I had a great experience with Bal
I had a great experience with Bal, the Duty Manager at Wickes. She processed my refund quickly and efficiently, and her kind, friendly attitude made the whole process easy and stress-free. Excellent customer service and a real credit to the team. Thank you, Bal!
30 juni 2026
Omdöme utan inbjudan
Svar från Wickes - Handsworth
Hi Shan, we're so pleased to hear about your positive experience and the excellent customer service you received. It's wonderful that our team member made the process easy and stress-free for you. Thank you for your kind feedback! -LG
Excellent assistance I am very happy…
Excellent assistance I am very happy with your service. Vansih really helped me out. Thank you.
29 juni 2026
Omdöme utan inbjudan
Svar från Wickes - Handsworth
We are so glad to hear you had such a positive experience with Vansih. Thank you for your kind words and for letting us know about the excellent assistance you received! -AK
I went to Wickes handsworth today
I went to Wickes handsworth today. Bal served me. Very professional & friendly service given. I’ll definitely come back again & again to buy more stuff always.
30 juni 2026
Omdöme utan inbjudan
Svar från Wickes - Handsworth
Hi there, we're so glad you had such a positive experience and received professional and friendly service. We appreciate the kind words. -LR
Very good customer service at…
Very good customer service at Handsworth store. I’ve been well saved by Bal, Nat and Amrit. They’ve also assisted me all the way.
30 juni 2026
Omdöme utan inbjudan
Svar från Wickes - Handsworth
Hi Victor, we're so pleased you received very good customer service at our Handsworth store. We appreciate your kind words. -LR
Natalie was very helpful in the Wickes…
Natalie was very helpful in the Wickes Handsworth store today. She assisted me with everything I needed and provided excellent customer service.
30 juni 2026
Omdöme utan inbjudan
Svar från Wickes - Handsworth
Hi Aimee, We're so pleased to hear that Natalie provided such excellent customer service and assisted you with everything you needed during your visit. Thank you for your kind words! - Sean
I went today to enquire about a living…
I went today to enquire about a living lifestyle kitchen and was helped by Bal who was very helpful and attentive. Very happy with the customer service given by this member of staff.
30 juni 2026
Omdöme utan inbjudan
Svar från Wickes - Handsworth
Hi Omar,
We're so pleased to hear you had such a positive experience and received excellent customer service from Bal. Thank you for your kind feedback! -Ellysse
Had issue with a product I had just…
Had issue with a product I had just bought. Kiran at the Handsworth branch was so helpful and knowledgeable and all got sorted within a few minutes. Definitely recommend anyone to visit.
15 juni 2026
Omdöme utan inbjudan
Svar från Wickes - Handsworth
Hi Dave, we're so glad to hear Kiran could quickly resolve your product issue. Your positive feedback is truly appreciated! -LR
I need some help on worktop and kitchen unit.manny give us best service thnx manny
Many give us best service,we give five star to many,
8 juni 2026
Omdöme utan inbjudan
Svar från Wickes - Handsworth
Thanks for taking the time to leave your review. We're glad you enjoyed your experience with Manny. We appreciate your kind words. - AB
Svar från Wickes - Handsworth
Hey Jaskaran, thank you for your wonderful feedback, and I'm delighted that Manny is your best employee! - Dylan
Went on the store to get a specific…
Went on the store to get a specific paint but I couldn't find it. I was really sad, but then I asked Nina for help and she was more than happy to help. She found that paint for me! She was kind, polite and extra helpful ❤️❤️❤️. Thank you Nina for all your support! ❤️❤️❤️❤️ Really impressed by your kindness, patience, understanding and your positive energy!!❤️❤️❤️
30 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Handsworth
We're delighted to hear that Nina was able to assist you in finding the specific paint you were looking for. It's wonderful to know their kindness and helpfulness made such a positive impression. Thank you for sharing your experience. -AK
Sal at Handsworth store was amazing
Sal at Handsworth store was amazing. She was very kind and helped us place an online order, made sure that the delivery address was definitely correct and checked with the delivery section. She has gone out of her way to make sure that an excellent customer service was guaranteed. Her manager was very happy to hear our positive feedback an out Sal. If you are heading to the Handsworth store , please look out for Sal who has got a lovely smile. She’s definitely a great asset to your team . Thank you once again ❤️
31 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Handsworth
Hey Balu, thank you for your five-star review, and I'm glad you enjoyed the service from Sal at our Handsworth store as she was able to help you place you your order! - Dylan
Went to Handsworth Wickes and vansh was…
Went to Handsworth Wickes and vansh was very helpful, he helped me with finding all the stuff I needed and was very patient with me thank you for all you support.
29 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Handsworth
Hi, Faz. Thank you for taking the time to share your review with us. We're really pleased to see that, Vansh, was able to help you find all the products you needed. Thank you again for your valuable feedback. - Scott H
Even better than 5 stars!
This experience was even better than 5 stars due to a staff member called Vansh who went over and beyond in helping me. I had a list of items given by my builder to buy in short notice, Vansh came over immediately, took the list and collected all of the items for us whilst pushing the heavy trolley within the store. He picked several heavy items with ease to ensure our safety. Vansh also loaded our car with the goods bought. I can't thank him enough - the care, kindness, service, product knowledge/location was excellent by Vansh.
28 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Handsworth
We're delighted to hear about the exceptional service you received. It's wonderful that Vansh went above and beyond to assist you with your purchases. We appreciate you sharing your positive experience with us. -AK
Yes,I went to this store a colleague…
Yes,I went to this store a colleague name vansh help me to write door handle for my kitchen door. He is really helpfull and happy man .
26 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Handsworth
Hi, Varinder. Thank you for taking the time to share your review with us. We are really happy to see that, Vansh, was really helpful and friendly during your visit. Thank you again for your kind feedback. - Scott H
On a beautiful Hot 🔥 day it was lovely…
On a beautiful Hot 🔥 day it was lovely to be looked after by all the staff in Wickes,
the patience with helping me find the things I needed to go into the counter and being served by lovely young lady with an amazing smile called Nat! who then help me by asking Vansh to help me load my car up with all the heavy stuff I’ve had.
That was a lovely experience for me because I couldn’t have managed to put the stuff I purchased into the car by myself.
26 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Handsworth
We're so happy to hear that our team provided such wonderful assistance on a hot day. It's great to know they were patient in helping you find the items and loading your car. Thank you for sharing your positive experience. -AK
Great customer service
Manny was very helpful in finding the right materials for what I needed. Great customer service.
23 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Handsworth
We're glad Manny could help you find the right materials. Thank you for your kind words!- AB
He deals very well
He deals very well. Whenever we need help, he always helps us. Yeah, he's a very good person.god bless you Manny mate
12 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Handsworth
Hi Sanjeev, Thanks again for leaving your review. We're happy to hear that Manny was able to help you and provide the service we aim to achieve in all our stores. Thanks again for the kind feedback. -JL
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