Wickes - Hall Green Omdömen 77

I would like to leave a review for Scarlett, who helped me yesterday at Wickes.
Scarlett was absolutely brilliant from start to finish. She helped me with all the heavy items, loading everything up and helping unload it into my car as well. She was positive, smiling the whole time, extremely polite, and genuinely helpful throughout.
What stood out most was her work ethic and attitude. Even while others were standing around talking, Scarlett continued helping without hesitation. I even told her to let some of the lads help her, but she politely replied, “No, no, I can do it,” and carried on.
She is a real credit to Wickes and deserves recognition for her hard work, professionalism, and excellent customer service. Employees like Scarlett are the reason customers come back.
Thank you again, Scarlett — your help was very much appreciated

I got my kitchen and installation done through wickes hall green, the whole experience was honestly fantastic, my designer was ash khan, he is truly a talented designer, he came up with a unique way to design my kitchen then helped me throughout my journey, the installers were just as good tbf, will be recommending you guys to everyone

Booked an online home appointment for kitchen & bathroom design but the Wickes rep didn’t turn up. I rang up after an hour or so of waiting and discovered he was still in the store meeting another client, totally ignoring our rebooked meeting with which he was aware. He
Couldn’t even be bothered to ring us up to let us know. Rude and totally unprofessional. Told him we’ll take our business elsewhere. I’m really not sure how he has the audacity to blank a customer in this manner.

We were greeted by Ash when we had our appointment to discuss our new project and he suggested amendments to our initial plans that maximised the use of our small footprint kitchen.
The resultant plan layout and images were very detailed and the time frame for delivery was flexible as we were unsure when needed. In the end there was a long delay between delivery and fitting but Ash was on hand to help with our questions.
We had some surplus items that were returned and credited which was very useful in planning stages.
The instructions were very clear and we managed to do most of the building ourselves. Very pleased with the quality. Overall a very pleasant and cost effective experience.

Helpful staff, scarlett was a great help providing me with the correct paint for kitchen cabinets.

We live in Solihull and booked a design visit a few weeks back with Wickes Hall Green branch online. The visit was booked for today 8/2/26 at 10:30am and we recieved a reminder/confrmation for the visit yesterday. However, still waiting and no one has called or cancelled the appointment. Complete waste of our time!

Had a great experience visiting Wickes over the weekend. All the staff were polite and very helpful, especially Steven, who went out of his way to assist me with finding the correct extractor fan.

I visited Wickes over the weekend and was help by kyra who was absolutely lovely.she was so kind and helpful and polite and really took the time to help me.as an older lady it was nice to see such friendly young lady at work.kyra made my visit much more pleasant and is real credit to wicks

V considerate and efficient, helpful and friendly service 4/1/26 at 3.10
Customer was Stuart Daniels

I visited the store today and was looking for some information on wall panelling..I spoke to a a young lady . Heather ..she was very helpful and advised me on what I needed and costed my project up for me . Such wonderful service and a credit to the store team ..will Def be shopping at Wickes for future projects .

Scarlet was very helpful and friendly. She mixed my paint well and showed me the colour after it was mixed.

I visited Wickes Hall Green as I am in the market for a new kitchen. Whilst looking around I met Mo Ibrahim one of the design consultants. He showed me around and explained all the different design ideas available and I was instantly impressed with his knowledge. From then he understood exactly what I was looking for, worked through the pros and cons of different ideas and helped me achieve something I am so happy with. I am very grateful to Mo as he made the process very easy for me. Thank you Mo!

New kitchen from Wickes in Hall Green
And from design to delivery and any thing in between!
Ash, has been superb throughout - and even when he made a visit onsite to check measurements was able to run some more ideas that worked really well !
Very very happy and thanks Ash and the team at the Hall Green store!
Will be returning when it’s time to tackle the bathroom next! 😄

Popped into Wickes in hall green and had such a good experience. A lovely young girl called Kyrah helped me pick the perfect paint for my newborns room, she showed me where everything was and was just super helpful overall. Really nice to see someone so young taking pride in what they do. Thanks Kyrah!

Eva and Heather wonderful people, really helpful, really great service, help you in every department really happy with their service. 😇👍

Visited Hall Green Wickes on Sunday the 2nd of November. The help and assistance given by two employees can only be explained as sublime. Scarlett & Heather had an excellent understanding of what I needed. Both were extremely polite and helpful, with positive attitudes. In a way that i would best describe as both being exceptional.

Chiga

We made a fairly simple purchase of a sink unit for our utility area. Deep assisted us beautifully in our choices. He listened carefully to our requests, he was patient, friendly and expert in his knowledge.
He made us feel we’d be very happy to recommend your store and Deep’s attention to us. Hayley on leaving also gave us a lovely smile. Thank you!

Mark in the hall green stored saved the store a £1000 order
A blonde lady day before told us the systems were down but the systems were fine. Mark used his intelligence to place orders across stores and patiently wait until the job was done. MARK for manager.

Prompt delivery. Driver very helpful & polite

Why is so difficult to acknowledge someone at the till ?
Where is the friendliness , where is the approachability ?
If the job is not what want to do , then don't do it. Hve some pride in your work.
Stop being miserable.