Wickes - Erith Omdömen 

I came to wickes to get a stick with magnet as I dropped my van keys behind me van seat which I couldn't get to after trying for 2 hours. Wickes did not sell them!!! Some absolute gem called serina came to my rescue as she managed to get her hands in the gap!!!! She went above and beyond! Not her job at all but she still did it!!! If only there were more workers in the world like her! Thank you ever so much

Excellent service from Del and team. They went above and beyond. On behalf og Go-forwardyouth.org thank you.

Sarina was very helpful and friendly. she checked stock availability at other stores and also she called other store to reserve items for me.
definitely be shopping again

Debby was great and helped us find everything quickly

Amazing staff and friendly
Store is the tidy and clean . Happy shopping in Erith

Sarah on checkout was really helpful thank you

The whole crew is amazing , specially max . He's experienced an knows he's stuff ,the rewards are nice I would recommend the shop 100 .
Max , del they all know there stuff.

Debbie was very helpful, both on the phone and when I arrived in store. She went able and beyond to help me find the right door, including the size and colour.

Store was really clean, staff are really friendly and helpful, come here all the time

Very good costumers serve

Always a pleasure to shop at Wickes Erith, great staff well stocked

Debbie was unbelievably helpful. Fantastic customer service. Nice to see it still exists!

Sushma was amazing with helping us!!

Honestly, I couldn’t fault the staff today they was amazing special
Sushma so helpful I would definitely recommend this store thank you. DA8 1QX

Bushman & Kiran were amazing in helping me with a box that I needed to return something. 5 star service. Thank you.

Very impressed with the service from Max at Erith store. Found what I needed and took time to answer all my questions and give me right product as I was unsure what I needed.

We have used Wickes for our bathrooms and kitchen, and on both occasions the service was excellent. During our most recent project (kitchen), the fitters (Kasey Somerville and John Brennan) were outstanding. Their workmanship was top-notch and, when unanticipated issues arose, they gave excellent advice and solved every problem (making tweaks to the original kitchen design to accommodate an oddly shaped room, advising on issues with floorboards and moving a water meter etc.). They coordinated plastering, tiling, electrics, plumbing etc. without any hassle, and also worked extra hours/days to ensure everything was completed on time. They were punctual, tidy and friendly throughout. Highly recommended.

Bathroom design

More panels missing from our original kitchen order. Work top missed off the order. Screw that snap off while screwing in the dishwasher. Wrong adhesive kit ordered for the work top.
I am not surprised that Wickes have made all of their kitchen and bathroom staff redundant at Erith and at other stores!

The sales assistant and planner were helpful. We ordered the bespoke kitchen (Sofia) in May and fitters due to start 12th August. Today we find out that Wickes simply forgot to confirm the work tops. So We are now without a work top. No one knows who is to blame as they all blame each other. The fitters now have to delay their next job. I have to take additional time off work which I will seek compensation for. Wickes motto Lets do it Right, is it a bit stupid as they dont do it right. Unfortunately like a lot of big companies they talk a good job and thats all, their Customer Service dept is woeful, they never pick up the phone and take days to answer an email. They were even going to deliver our appliances on the same day the fitters were taking out the old kitchen...........honestly you couldnt make it up. Appalled by their sheer lack of customer service and no urgency to do anything or make it right. Be warned if you order from them. If I could give no stars I would!