Spent over £500 and took the day off work for the delivery. Driver obviously decided he just couldn't be bothered to deliver it so thats that. I’ve wasted a precious day off work for nothing. Re... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My go to store for building materials, been a trade card holder for many years. Staff in Dundee invariably helpful and knowledgeable. On last visit was dealt with by Karen, who I don’t often see... Se mer
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Just ordered a new kitchen from wickes and jon who was helping us through it all was great and always there to help when we had any questions.
Företaget har svarat
Jon was my design consultant and deciding with him what my new kitchen would look like was a joy.He put no pressure on me and gave me many options within my small budget. All steps in the process we... Se mer
Företaget har svarat
Företagsinformation
Om Wickes - Dundee
Skrivet av företaget
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Kontaktuppgifter
Milton Of Craigie, Road North, Dundee, Angus, DD4 7XE, Storbritannien
- +441382456468
4,7
Utmärkt
181 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
No resolutions
Sad to say, like many, I’ve also received a very poor service from Wickes kitchens. Company fall over backwards until you’ve placed your order but thereafter there is additional bills for ‘missed units’, installation issues (the completed fit has many flaws), no response from customer experience reps and Wickes were happy to take excess units back but failed to refund. Avoid I’m afraid.
1 juli 2024
Omdöme utan inbjudan
Svar från Wickes - Dundee
Hi Anita, Thank you for taking the time to leave your Trustpilot review. We are truly sorry to hear about the issues you have faced regarding your Kitchen experience. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - SW
Kitchen project
Jon from kitchens was amazing and really professional he did an amazing job in making our beautiful kitchen project
19 oktober 2024
Omdöme utan inbjudan
Svar från Wickes - Dundee
Hi Sandra, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Jon and how pleased you are with the service they provided. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB
We returned to Wickes for our second…
We returned to Wickes for our second kitchen planning and design appointment. On both occasions we had Jon help us. Jon showed us all kitchens and colours, all worktops, tiles etc
Jon was excellent at listening to what we wanted and designed the kitchen accordingly. Nothing was too much trouble for Jon especially as we kept changing our mind on the kitchen style and colour 😃
Jon showed us online all the appliances we could choose from and also got the best deals for us. Jon was very professional and I would recommend his expertise and experience in kitchen design.
19 oktober 2024
Omdöme utan inbjudan
Svar från Wickes - Dundee
Hi Julie, thanks for taking the time to share this feedback, we are pleased to hear that Jon done an excellent job for you and that nothing was too much trouble, we appreciate you taking the time to let us know. RD
Caitlin was very helpful cheerful and…
Caitlin was very helpful cheerful and friendly…puts a smile on your face!
6 oktober 2024
Omdöme utan inbjudan
Svar från Wickes - Dundee
Hi There, thanks for taking the time to share this feedback. RD
Excellent Service and Advice
We received excellent service from start to finish with Jon. He assisted us in picking our bathroom, whilst providing valuable advice and suggestions.
27 september 2024
Omdöme utan inbjudan
Svar från Wickes - Dundee
Hi There, thanks for taking the time to share this feedback, we are pleased to hear that your received excellent service and advice from start to finish from Jon with your recent bathroom project, we appreciate you taking the time to let us know. RD
First time kitchen buyers
This is my boyfriend and I’s first time buying a kitchen and the service couldn’t have been better! We booked in a meeting with Jon Firmin to design our kitchen and the experience was great, he perfectly grasped what we were looking for and helped bring our vision to life! I couldn’t recommend this service more, we would give 10 stars if we could!!
28 september 2024
Omdöme utan inbjudan
Svar från Wickes - Dundee
Hi, Karen. Thank you for taking the time to share your review with us. I'm really pleased to see that, Jon, provided a great experience during your design appointment and helped bring your vision to life. Thank you again for your kind feedback. - Scott H
Beautiful bathroom at a reasonable price.
Wickes took care of us from start to finish. Jon Firmin, our Design Consultant, gave us lots of advice, helped us pick the right bathroom for our needs and then designed a beautiful bathroom. The installation by KGPH went smoothly and the guys were friendly, polite and worked hard. We are really pleased with our
new bathroom and would have no hesitation in recommending Wickes.
23 september 2024
Omdöme utan inbjudan
Svar från Wickes - Dundee
Hey Mrs Watt, thanks for your five-star bathroom review, I'm glad that Jon was super helpful throughout the design process and that the installation also went smoothly. It makes us proud that you would recommend us, and enjoy your new space! - Dylan
Jon from Wickes Dundee
Jon was kind, patient and explained everything in simple terms that I could understand. Would totally recommend speaking to him regarding a new bathroom.
28 september 2024
Omdöme utan inbjudan
Svar från Wickes - Dundee
Hi Karen,
Thank you for leaving a lovely review. We are happy to hear that Jon was able to deliver amazing customer service! - Sean
Recommend Jon to anyone!
Jon Firmin was our design consultant and we could not fault our experience. He was very helpful on the days we popped in for a look around and also great at then measuring our space and creating our plan. We felt very at ease with Jon and he was very accommodating with our budget. We also appreciated that he was happy to tweaked a few things to help save us a bit of money. Overall great experience and very excited to get our new kitchen!
21 september 2024
Omdöme utan inbjudan
Svar från Wickes - Dundee
Hi Louise, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Jon and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Have recently had a bathroom installed…
Have recently had a bathroom installed from Wickes, Dundee
From start to finish, to the customer care centre, everything and everyone involved were amazing. The tradesmen and designer were fantastic. All very helpful,courteous and professional.
Absolutely delighted with the new bathroom. Can't fault any of them.
8 augusti 2024
Omdöme utan inbjudan
Svar från Wickes - Dundee
Hi, Jennifer. Thank you for taking the time to share your review. I'm delighted to learn that from start to finish your received great customer service throughout your design and installation. I'm also happy to see that you are absolutely pleased with your new bathroom. Thank you again for your kind feedback. - Scott H
Great kitchen planning service
I met with Ashley at the Dundee store recently to look at options for extending my existing Wickes kitchen that was installed a couple of years ago. She had great advice and ideas and it was a pleasure to work with her on the design. No high pressure sales; just really helpful advice which resulted in a good design.
25 juli 2024
Omdöme utan inbjudan
Svar från Wickes - Dundee
Hi Andrew, thanks for taking the time to share this feedback, we are pleased to hear that Ashley done a great job when looking at options for your existing kitchen, we appreciate you taking the time to let us know. RD
Jon was great
Jon was great, he listened to what I wanted, had a design ready within 24 hours and nade sure we were comfortable with everything.
27 juli 2024
Omdöme utan inbjudan
Svar från Wickes - Dundee
Hey Corina, thanks for your amazing review, and I'm glad that Jon in our Dundee store was first class, delighted you have a comfortable time in our store! - Dylan
Fantastic Click & Collect Service from…
Fantastic Click & Collect Service from Wickes, Dundee. I never realised how good it was and they bring order out to your car....
5 Star Service!!
11 juli 2024
Omdöme utan inbjudan
Svar från Wickes - Dundee
Hi Ian, Thank you for taking the time to leave your Trustpilot Review. We're glad to learn about your in-store experience and pleased you are with the click-and-collect service that we offer. We do greatly appreciate your honest feedback and can't wait to welcome you back to our store. - FB
Jon at the Dundee wicks store was…
Jon at the Dundee wicks store was efficient and helpful every step of the way on our kitchen journey, giving useful advice about the use of space in our smaller kitchen and finding tips and tricks to save space and what we could upgrade upon certain appliances so we reached our full budgets potential.
Thank you ever so much Jon, we will be back to get our bathroom installation done soon.
Best regards, Freya and George.
7 juli 2024
Omdöme utan inbjudan
Svar från Wickes - Dundee
Hey George, thanks for your five-star review, and I'm glad that Jon was able to help you throughout your kitchen project, enjoy your new space! - Dylan
Spent over 10k on new bathroom finished…
Spent over 10k on new bathroom finished product look really good , 6 months later bad leak , had so much hassle trying get installer ( Scottish plumbing services ) to check pipes under bath , kept saying it was the seal , wouldn’t take panel off cause it’s been tilted, had to pay joiner to open up ceiling under bath to prove it’s still leaking ( wickes customer service wasn’t any help either basically said trust the installer
24 juni 2024
Omdöme utan inbjudan
Svar från Wickes - Dundee
Hi Kenny, thanks for taking the time to share this feedback, we are sorry to hear about your recent experience with Wickes, so that we can look into this further, we have now requested further details via Trustpilot. RD
Detta är Trustpilot
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