After trying to order on line I gave up because it said my password was wrong. I tried to get another password but Wickes never sent me another application. by email or phone. I had to drive to Christ... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Laura planned my kitchen to exactly how I wanted it, her knowledge of products was excellent & very helpful. Also nothing was to much trouble, when I wanted to change something she gave me all the... Se mer
I called at the Christchurch store to buy some 4x2 timber. A member of staff was working in the area who helped with a couple of queries I had in a very friendly manner. I then went to the desk to arr... Se mer
We were very unsure about how to design our new kitchen but Lou talked us through the whole process and was supportive when ever I changed my mind about something or had an attack of nerves. We wer... Se mer
Företaget har svarat
Företagsinformation
Om Wickes - Christchurch
Skrivet av företaget
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Kontaktuppgifter
137-139 Somerford Road, Somerford, Dorset, BH23 3PY, Storbritannien
- +441202487968
4,6
Utmärkt
125 omdömen
Ber kunder att lämna omdömen
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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Highly recommended
Amazing staff at Wickes Christchurch, Laura in the showroom was fantastic and really listened to our ideas for our kitchen and took the time to explain everything
21 augusti 2026
Omdöme utan inbjudan
After trying to order on line I gave up…
After trying to order on line I gave up because it said my password was wrong. I tried to get another password but Wickes never sent me another application. by email or phone. I had to drive to Christchurch and order manually. I thought £35 delivery was a bit steep, but the goods arrived on time on a pallet so I was quite pleased.
7 september 2026
Omdöme utan inbjudan
All staff we spoke to were very…
All staff we spoke to were very friendly and helpful.
5 september 2026
Omdöme utan inbjudan
Laura planned my kitchen to exactly how…
Laura planned my kitchen to exactly how I wanted it, her knowledge of products was excellent & very helpful.
Also nothing was to much trouble, when I wanted to change something she gave me all the information I needed to chose
Laura is very professional & nothing was to much trouble
Thanks Laura
8 maj 2026
Omdöme utan inbjudan
First class service
I called at the Christchurch store to buy some 4x2 timber. A member of staff was working in the area who helped with a couple of queries I had in a very friendly manner. I then went to the desk to arrange delivery which i was pleased to find could be the next day. The wood duly arrived on time and overall I am very happy with the whole process. In particular I had a fall on the pavement outside my house during the delivery and the driver was extremely helpful in assisting me back inside and offered to wait until my wife returned from walking the dog. I did not need him to wait but was very grateful for his efforts and if it is possible to find out who it was I would very much like to express my appreciation for his concern. He is a credit to your company and I'd like him to know he has my sincere thanks
3 september 2026
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Customer service is excellent
Customer service is excellent, such a lovely shopping experience. Would also go to this store over any in the area.
5 september 2026
Omdöme utan inbjudan
Svar från Wickes - Christchurch
We're so pleased to hear you had such a lovely shopping experience and found our customer service excellent, Charlie. It's wonderful to know you'd choose our store over others in the area. - Andrew
Good service!
8 september 2026
Omdöme utan inbjudan
Svar från Wickes - Christchurch
Thanks for taking the time to leave your 5-star review. We appreciate your kind words. - Andrew
Svar från Wickes - Christchurch
We're glad to hear our staff were helpful, Jessica. We appreciate your kind words and feedback. - Andrew
Super friendly staff.
Super friendly staff.
I have visited this store more times than I can remember and have never had any issues with the staff there. They’re always looking for the chance to help even when items have been lost or not in stock
19 augusti 2026
Omdöme utan inbjudan
Svar från Wickes - Christchurch
Hi, Dan. Thank you for taking the time to share your review with us. We're really pleased to see that you always find our staff to be super helpful and friendly during your visits. Thank you again for your kind feedback. - Scott H
Great service by a staff member.
We visited the Christchurch store today to purchase a door stopper. Whilst the item was only a small purchase we got very good service from Matt.
3 september 2026
Omdöme utan inbjudan
Svar från Wickes - Christchurch
Hi, Steve. Thank you for taking the time to share your review with us. We're happy to see that you're pleased with the service provided. Thank you again for your kind feedback. - Scott H
Staff helped me to my car with my heavy…
Staff helped me to my car with my heavy soil. Been shopping here 10 years and never disappoints!
2 september 2026
Omdöme utan inbjudan
Svar från Wickes - Christchurch
Hi Sue, Thank you for your review regarding our helpful staff at our Christchurch store. We appreciate your review and continued business. Many Thanks.
Great store and excellent staff.
Great store and excellent staff.
1 september 2026
Omdöme utan inbjudan
Svar från Wickes - Christchurch
Thank you for taking the time to share your review. We are so pleased to hear you find our store to be great and our staff to be excellent. -AK
10/10
Super friendly staff and always happy to help out. Always a nice experience :)
31 augusti 2026
Omdöme utan inbjudan
Svar från Wickes - Christchurch
Thank you for your wonderful review! We are so pleased to hear that our team is super friendly and always happy to help, making your experience consistently nice. - FC
Svar från Wickes - Christchurch
Hi, Reece. Thank you for taking the time to share your review with us. We're happy to see that you found our team to be helpful and our products to be good. Thank you again for your kind feedback. - Scott H
TBH All staff really helpful- Give Matt…
TBH All staff really helpful- Give Matt a big shout 👏
8 juli 2026
Omdöme utan inbjudan
Svar från Wickes - Christchurch
We're so happy to hear our staff including Matt provided such helpful service. We truly appreciate your kind words! -AK
Louise in the Christchurch Wickes was…
Louise in the Christchurch Wickes was exceptional from start to finish, gave us some incredible advice relating to the tiling which we were never given in other places. Would definitely go back when we need our kitchen done or any other needs
20 juni 2026
Omdöme utan inbjudan
Svar från Wickes - Christchurch
Hi Tim,
Thanks for your wonderful review! We're so pleased to hear that Louise was exceptional and provided such incredible advice. We look forward to helping you with your kitchen or other needs in the future. -Ellysse
Matt at Wickes Christchurch was super…
Matt at Wickes Christchurch was super helpful today. He went out of his way to track down items that were in stock but not on display. Very helpful and polite!
29 juli 2026
Omdöme utan inbjudan
Svar från Wickes - Christchurch
Hi Des, we're so pleased to hear that our team member was very helpful and went out of their way to assist you. Thank you for your kind feedback! -LG
5 star service from Matt..
5 star service from Matt... What a nice guy and helpful member of staff. He was funny, and super helpful from start to finish. It makes such a difference dealing with someone with a bit of character and such a friendly manner when dealing with customers. Thanks Matt..
23 juli 2026
Omdöme utan inbjudan
Svar från Wickes - Christchurch
Hi, S. Mossa. Thank you for taking the time to share your review with us. We're delighted to see that Matt was helpful and friendly during your visit, making for a great shopping experience. Thank you again for your kind feedback. - Scott H
Christchurch Wickes vs Bournemouth
Spear and Jackson recommended we can buy a rechargeable battery for our hedge trimmer in Wickes our nearest store Bournemouth. It was the worst customer service we experienced from an olderly man accused of language communication and not wanting to help as he made it clear he wanted to go for his lunch break. He told us to go to Christchurch branch.
What a difference in customer service? The young guy "Matt" he was such a breath of fresh air. He couldn't do enough to help us . I asked if we try the battery on our charger, nothing was too much for him. It definitely worth to travel a few extra miles to get to Christchurch Wickes in future but never set foot in Bournemouth store again after the awful customer service.
17 juli 2026
Omdöme utan inbjudan
Svar från Wickes - Christchurch
Thank you for sharing your experience. We are very sorry to hear about the negative interaction you had at our Bournemouth store. We truly appreciate you highlighting the excellent service you received from Matt at the Christchurch branch. Your feedback is valuable. -AK
Completely recommend Wickes
We were very unsure about how to design our new kitchen but Lou talked us through the whole process and was supportive when ever I changed my mind about something or had an attack of nerves.
We were updated all through the process and everything arrived on time.
David, our fitter, was very helpful and did a first class job.
I'm delighted with the final kitchen and completely recommend Wickes.
6 april 2026
Omdöme utan inbjudan
Svar från Wickes - Christchurch
Hi, Susan. Thank you for taking the time to share your feedback with us. We’re really pleased your design consultant, Lou was able to guide you through the design process and make you feel supported every step of the way. It’s great to hear everything ran smoothly and that David delivered a first-class installation. Furthermore, we're glad to see your delighted with your new kitchen! Thank you again for your kind feedback. - Scott H
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