Delivery absolutely diabolical. Three different couriers to deliver my fence post, postcrete and post brackets all from the same company and same store. Order days prior to selected delivery date but... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Huge thank you to Sultan for being so patient and understanding. We changed the design about 4 separate times before agreeing to one that the whole family liked. We never felt rushed - 'take your ti... Se mer
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My non-profit, Seagull Media House, was given support through Wickes community support programme to help our work in giving the local community opportunities in theatre and film! Laura and team... Se mer
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We recently visted Wickes to have a new bathroom fitted and was assisted by a lovely design consultant, Sultan. He provided excellent communications and a high quality customer service and assisted us... Se mer
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Företagsinformation
Om Wickes - Chadwell Heath
Skrivet av företaget
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Kontaktuppgifter
850 High Road, Chadwell Heath, Essex, RM6 4HX, Storbritannien
- +442085901116
4,3
Utmärkt
183 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent team in store
3 januari 2025
Omdöme utan inbjudan
Svar från Wickes - Chadwell Heath
Hi Bharat, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
I recently purchased a full kitchen…
I recently purchased a full kitchen from sultan at wickes Chadwell Heath.
I was very impressed and happy with the product.
The service by sultan was 💯 accurate and he designed a beautiful kitchen for us all.
His advice was brilliant.
Would definitely recommend sultan. 👍👍👍👍👍
20 oktober 2024
Omdöme utan inbjudan
Svar från Wickes - Chadwell Heath
Hey Jagdeep, thank you so much for your five-star review, and I'm delighted that Sultan in our Chadwell Heath store was amazing throughout your kitchen design project, enjoy your new space! - Dylan
Terrible customer service from Wickes kitchens…
Have recently purchased a kitchen from Wickes,
Won’t deny that the units are stunning and my fitters have done a great job.
However the aftercare and customer service from Wickes has been disgraceful, we have had to contact them on a number of occasions - both at the store and on the main number. Our Design Consultant fails to return our calls and emails - it’s like once they have your money then that’s where their service stops! They have no interest in missing or over ordered items.
Extremely poor service from Wickes
Would def not recommend.
30 oktober 2024
Omdöme utan inbjudan
Svar från Wickes - Chadwell Heath
Hey Jemma, thanks for your valuable feedback and I'm sincerely sorry to learn of the issues you've faced with your kitchen design. If you can please reply back to the private message I've sent you on trustpilot we can then look into this for you. - Dylan
Crqp displays
Went to purchase bath shower mixer tap. Wanted to look at them in person. None was on display. Only the basin taps were on display. All boxes were empty (understandably). There was two shelf’s for displaying the taps so basin taps should’ve been on shelf and the bath (with mixer) on the other shelf to display
See some more on display by the showroom but no prices on. Lady on the showroom was insisting that the others were on display and clearly wasn’t. Wasn’t the best experience today to view with a likely good of a purchase too
13 november 2024
Omdöme utan inbjudan
Svar från Wickes - Chadwell Heath
Hi Gayle,
Thank you for taking the time to provide us with your feedback, I have requested further information for this to be looked into if you can provide us with this we can have this issue looked into - SF
Great kitchen units but let down by poor installers.
Cannot fault the Tiverton kitchen units, because they are excellent. But the Wickes subcontracted installation team have left a great deal to be desired particularly with the electrical side of the installation, which started to go wrong after an existing cable was drilled through. The entire situation was not made any better with an unfortunate lack of help or response to letters from customer service. All of which has taken the pleasure out of having waited 25 years for a new kitchen.
9 november 2023
Omdöme utan inbjudan
Svar från Wickes - Chadwell Heath
Hey Ann, thanks for your valuable feedback, and I'm sincerely sorry you're unhappy with the electrical installation. If you can please reply back to the private message I've sent you on trustpilot we can look into this further for you. - Dylan
Unprofessional Service attitude
Ordered a kitchen from Wicks to be delivered on Saturday. Driver calls on confirm delivery within the hour. I see the van pull up and within 20 seconds drive away without notifying as to reason for not delivering; neither text or call. Pathetic and unprofessional service attitude.
Helpless bunch of jokers @ the showroom & customer service desk. Don't have access to take any tangible action or suggest a recourse to customer issues. Sitting in front of desktops only to input comments. Have cancelled my kitchen & appliances order for good. My first & last business dealing with Wicks. Appallingly incompetent lot.
26 oktober 2024
Omdöme utan inbjudan
Svar från Wickes - Chadwell Heath
Hi Mr Rajiv Balchandani, Thank you for taking the time to provide us with your feedback, I have requested further information for this to be looked into if you can provide us with this we can have this issue looked into - SF
Went to the chadwell Heath branch and…
Went to the chadwell Heath branch and experienced the worst customer service ever. Queued up for over 10mins at a payment point that was staffed and clearly had a PAY HERE sign to be told I can not pay there. When I finally got served I was told the light that I was trying to purchase was £10 dearer as the wrong price tag had been placed underneath, even though I took a photo of the light and price tag and showed it to the cashier which clearly showed the price. Ended up walking out without buying it and won’t be returning.
18 oktober 2024
Omdöme utan inbjudan
Svar från Wickes - Chadwell Heath
Hi There, thanks for taking the time to share this feedback, we are sorry to hear about your recent experience with Wickes, so that we can look into this further, we have now requested further details via Trustpilot. RD
Lovely kitchen
Just had my kitchen done by Chahrazade at the Wickes in Chadwell Health. Didn’t expect much but she was amazing, literally went above and beyond with her services. Friendly and lovely attitude and optimised my space in a way I never thought it could look. Never knew it could look this good 😂 money well spent 👍🏻if you need a kitchen done go ask for Chahrazade there x
20 september 2024
Omdöme utan inbjudan
Svar från Wickes - Chadwell Heath
Hey Kate, thanks for your five-star review, and I'm delighted that Chahrazade in our Chadwell Heath store was super helpful throughout your kitchen design experience. It makes us proud your happy with the end result and enjoy your new space! - Dylan
Dream Kitchen
Vanesa from the Chadwell Heath branch was amazing, she supported us patiently to provide us with our dream kitchen.
Vanesa gave us great ideas, worked with our budget and even gave us money-saving tips!
1 maj 2024
Omdöme utan inbjudan
Svar från Wickes - Chadwell Heath
Hi, Iqbal. Thank you for taking the time to share your review. I'm delighted to learn that your design consultant, Vanesa, at our Wickes store in Chadwell, was amazing throughout your design process. I'm glad to hear that Vanesa gave you great ideas and worked within your budget to provide you with your dream kitchen. Thank you again for your kind feedback. - Scott H
experienced and very helpful designer
experienced and very helpful bathroom designer and well organised delivery
18 februari 2024
Omdöme utan inbjudan
Svar från Wickes - Chadwell Heath
Hi There, thanks for taking the time to share this feedback. RD
Kitchen
Vanessa looked after us and was very helpful, listening to our ideas and what we wanted showing us our options. Our kitchen is currently undergoing its up grade and we can’t wait to see the end result. Thank you again.
22 mars 2024
Omdöme utan inbjudan
Svar från Wickes - Chadwell Heath
Hello Julie, thanks for your five-star review regarding the service you received from Vanessa in our Chadwell Heath store. I'm glad that everything went well and you're happy with the end result, enjoy your new space! - Dylan
Waiting for a delivery that never…
Waiting for a delivery that never turned up. It appears Chadwell Heath Branch did not have the stock I was looking for. Quite clearly it says that they would call if stock wasn't available. Call never came so wasted a day.
18 juni 2024
Omdöme utan inbjudan
Svar från Wickes - Chadwell Heath
Hi Roy, thanks for taking the time to share this feedback, we are sorry to hear about your recent experience with Wickes, so that we can look into this further for you, we have now requested further details via Trustpilot. RD
Detta är Trustpilot
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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