Solar appointment booked, text saying cancelled, received call a few weeks later confirming appointment and agreeing original date. Received text on the morning of the appointment date saying appoint... Se mer
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Plats
Byt platsUnit 1 Dragon Retail Park, 507 Newport Road, Cardiff Wales, CF23 9AD, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Cardiff Newport rd. Full credit to the great service at this store. Often under pressure but in all honesty still delivering excellent customer service. Anna in particular is standing out, down to ear... Se mer
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I've been a customer for many years and Wickes in Cardiff have always supplied everything I need from D.I.Y. projects to installing my kitchen. Their customer service is excellent and Mandy, Doug & Li... Se mer
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Dealt with Eliza Stoward of Wickes Cardiff branch regarding installation of a new kitchen. From point of contact she had been outstanding... very friendly, knowledgeable and works to get the best out... Se mer
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Företagsinformation
Om Wickes - Cardiff
Skrivet av företaget
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Skrivet av företaget
- Promise 1
Kontaktuppgifter
Unit 1 Dragon Retail Park, 507 Newport Road, Cardiff, Wales, CF23 9AD, Storbritannien
- +442920114606
4,3
Utmärkt
118 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Solar appointment booked & cancelled without explanation.
Solar appointment booked, text saying cancelled, received call a few weeks later confirming appointment and agreeing original date. Received text on the morning of the appointment date saying appointment cancelled..... nothing else received, no further contact. Probably easier to get solar panels put on the moon than the UK!!! Suggest Wickes get themselves organised....
28 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Cardiff
Hi Mr Larkin, we appreciate you sharing your experience. We understand your frustration with the repeated cancellations and lack of contact. We have sent you a request for more information and, we are reviewing our scheduling processes to prevent such issues. -LR
Purchased 4 packs of Laminate Flooring…
Purchased 4 packs of Laminate Flooring Yesterday, I would like to give a mention of the excellent service I got from Anna, I wish all staff in stores were as helpful and attentive as She was
14 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Cardiff
Hi, Denis. Thank you for taking the time to share your review with us. We are delighted to see that, Anna, provided excellent customer service during your visit to purchase laminate flooring. Thank you again for your kind feedback. - Scott H
Cardiff Newport rd
Cardiff Newport rd. Full credit to the great service at this store. Often under pressure but in all honesty still delivering excellent customer service. Anna in particular is standing out, down to earth and super helpful thank you guys Keep up the good work it is appreciated by customers.
13 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Cardiff
Hi Nicola, Many thanks for your five-star review regarding our Cardiff Newport store and in particular how helpful you found our colleague Anna. We appreciate your business.
Wayne was so helpful and knowledgeable…
Wayne was so helpful and knowledgeable and friendly. Really pleased with first experience of wickes thanks
6 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Cardiff
Hi Debbie,
We appreciate you taking the time to leave us this feedback. We're thrilled to hear that you found Wayne helpful, knowledgeable, and friendly. -Ellysse
Nobody turn up consultant message me…not reliable
Nobody turn up consultant message me last minute when iam waiting for her I changed my schedule just for wickes appointment. So disappointed...
4 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Cardiff
We're very sorry for the last-minute cancellation and the inconvenience to your schedule. We have requested additional information, so we can get this looked into further. Thank you for your feedback. -AK
Daniel Singh was super helpful to us
Daniel Singh was super helpful to us! we would definitely come back. His service was excellent! Very kind, patient and helpful. Thank you! ☺️
14 april 2026
Omdöme utan inbjudan
Svar från Wickes - Cardiff
Hi Paola, we appreciate you taking the time to leave us a review. We are happy to hear that you received excellent service and that you found him kind, patient, and helpful. -LG
Fantastic customer service from Daniel…
Fantastic customer service from Daniel - thank you for all your help!
4 april 2026
Omdöme utan inbjudan
Svar från Wickes - Cardiff
Hey Grace, thanks for your positive feedback, and I'm glad you enjoyed the service from Daniel in our Cardiff store! - Dylan
Excelent service from Mandy
Excelent service from Mandy. 5 stars ×100 👍
1 april 2026
Omdöme utan inbjudan
Svar från Wickes - Cardiff
Hi, Zia. Thank you for taking the time to share your review with us. We're delighted to see you received excellent customer service from Mandy! Thank you again for your kind feedback. - Scott H
Anna was amazing on the till setting me…
Anna was amazing on the till setting me up a trade account
28 mars 2026
Omdöme utan inbjudan
Svar från Wickes - Cardiff
Hey Dan, thanks for your five-star review, and I'm glad you enjoyed the service from Anna in our Cardiff store! - Dylan
Purchasing paint
Daniel singh was so helpful he not only directed me to the paint I required but carried them to the checkout and offered to help me to the car if need be. He was professional in his role but above all considerate to Customers I would definitely go back to Wicks again for the customer service
19 mars 2026
Omdöme utan inbjudan
Svar från Wickes - Cardiff
Hi Mrs Linda Morgan,
We're delighted to hear that Daniel was so helpful, directing you to the paint, assisting at checkout, and offering help to your car. We appreciate your feedback. -Ellysse
I've been a customer for many years & would highly recommend Wickes at Cardiff…
I've been a customer for many years and Wickes in Cardiff have always supplied everything I need from D.I.Y. projects to installing my kitchen. Their customer service is excellent and Mandy, Doug & Linda are always very knowledgeable and helpful. They also give excellent support for community projects and I've been very grateful for their donations.
18 mars 2026
Omdöme utan inbjudan
Svar från Wickes - Cardiff
Hi Pam, We appreciate you sharing your long-term experience with us. It's great to know that our Cardiff location has consistently met your needs for various projects. We're also happy to hear that you've found our support beneficial for community projects. - Sean
Svar från Wickes - Cardiff
We're happy to hear that you received such great assistance from Linda. Thank you for your positive feedback; it means a lot to us. -AK
I visited you store today with a query…
I visited you store today with a query about kitchens . Couldn’t find anyone on the department went downstairs and found Daniel .
Daniel went above and beyond and gave me fantastic customer service very very helpful .
16 mars 2026
Omdöme utan inbjudan
Svar från Wickes - Cardiff
Hi Beverley.
We're happy to hear that you received fantastic customer service. We appreciate you taking the time to share your positive experience, and we will pass on your kind words.- PP
One word for Daniel...Legend
12 mars 2026
Omdöme utan inbjudan
Svar från Wickes - Cardiff
Hi Andrew, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a great experience with Daniel! -SM
Daniel is always happy to help and will…
Daniel is always happy to help and will go above and beyond for anything you need.
11 mars 2026
Omdöme utan inbjudan
Svar från Wickes - Cardiff
Hi Chris, We're happy to hear that Daniel provided such great support. We appreciate your positive feedback and thank you! - Sean
Daniel’s customer service was fantastic…
Daniel’s customer service was fantastic and helped me with my full transaction. Always has a great spirit and smile on his face
9 mars 2026
Omdöme utan inbjudan
Svar från Wickes - Cardiff
Hi L B,
We appreciate you taking the time to leave us a review. We are thrilled to hear that you received fantastic customer service from Daniel and had a great experience. -Ellysse
Excellent service.
Wayne, the bathroom specialist gave us excellent advice and attention throughout the process, from visiting the house to several in store meetings. He was patient, understanding of our requirements and courteous throughout.
18 februari 2026
Omdöme utan inbjudan
Svar från Wickes - Cardiff
Hi Karen, We're happy to hear that our bathroom specialist provided excellent advice and attention. We appreciate your kind words regarding their patience, understanding, and courtesy. - Sean
Apathetic consultant
Arrived early, no other customers. Design consultant was able to start our appointment early. I was wanting to have a design for budgeting purposes ‘off plan’, and was advised by the consultant that this could not be done.
She went through the 2 different kitchen ranges ‘Lifestyle’ and ‘Bespoke’, and demonstrates that the ‘Lifestyle’ range was predominantly for landlords and shook a drawer from side to side to show me the poor quality I would be buying.
She showed us around the showroom pointing out different handles that were no longer available.
When we asked about why we could not have a design ‘off plan’ she said it was due to GDPR rules and if she did a design today it would be deleted after a month.
Your direct competitors Wren and B&Q are able to do a design off plan.
The consultant seemed apathetic to our interest in a kitchen from Wickes and not very helpful at all. I was very disappointed as had used Wickes in my previous home for a kitchen and was very happy with the service.
Wickes will not be getting my business on this occasion.
28 februari 2026
Omdöme utan inbjudan
Svar från Wickes - Cardiff
Hey Debbie, thanks for your valuable feedback about your design experience in our Cardiff store. I'm really sorry we couldn't accommodate the service you were after and I will certainly feed this back so we can improve on this going forward. - Dylan
Daniel was brilliant
Daniel was brilliant! Really helpful and always here to help.
28 februari 2026
Omdöme utan inbjudan
Svar från Wickes - Cardiff
Hi, Munir. Thank you for taking the time to share your review with us. We're really pleased to see that Daniel was really helpful, providing an excellent customer service. Thank you again for your valuable feedback. - Scott H
Wayne was absolutely amazing so helpful…
Wayne was absolutely amazing so helpful made us feel so comfortable and helped us with everything we need to know would definitely use wickes again simply for the fact that Wayne was so nice and helpful definitely recommend
16 februari 2026
Omdöme utan inbjudan
Svar från Wickes - Cardiff
Hi Amo.
We appreciate you taking the time to leave your review. We're so glad to hear that you received amazing support and that you felt comfortable and helped. Thanks again!- PP
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