The kitchen designer Angela was simply outstanding and provided some innovative ideas. My only frustration is Wickes offers appear great initially but once you realise it relates to units only and... Se mer
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Plats
Byt platsParc Pontypandy, Gallagher Retail Park, Caerphilly South Glamorgan, CF83 3GX, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Liz the customer service support was fantastic. Advised and stayed with us discussing the Quickstep flooring colour, quality and quantity required. She was not satsfied until we were happy with th... Se mer
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Came in on the off chance to look at a kitchen, made a follow up appointment to completer the design. Ian was very thorough going through the plans, made sure that everything was fully explained at ea... Se mer
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For anyone thinking of using Wickes to install their kitchen, don't !! I was told Michael Philpott from MCCarpentry was the best installer they had. He isn't, he is a liar and a fraud. He had his Neph... Se mer
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Företagsinformation
Om Wickes - Caerphilly
Skrivet av företaget
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Kontaktuppgifter
Parc Pontypandy, Gallagher Retail Park, Caerphilly, South Glamorgan, CF83 3GX, Storbritannien
- +442920836800
4,8
Utmärkt
203 omdömen
Ber kunder att lämna omdömen
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Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I bought some panelling
I bought some panelling, paint and brushes from this store today. As always Selena was very helpful, great knowledge of the products and fantastic customer service. Many thanks
18 oktober 2025
Omdöme utan inbjudan
Svar från Wickes - Caerphilly
We're happy to hear that you had a great experience during your recent visit. We appreciate your kind words and are glad that Selena could be so helpful! -AK
Ordered a kitchen and utility room
Ordered a kitchen and utility room, we had a planning meeting with James, who had the patience of a saint! James knew what he was doing, which made the whole process 100 times easier! Would definitely recommend.
17 oktober 2025
Omdöme utan inbjudan
Svar från Wickes - Caerphilly
Hey Annmarie, thanks for your amazing review and I'm delighted that James was first class throughout your kitchen and utility room projects. It makes us proud you would recommend us and enjoy your new space! - Dylan
Excellent service from Sian today!
Excellent service from Sian today!
She helped find what I was looking for, opened a palette that had just come in to get what I needed and also looked up whether another item was available in store & discussed delivery options! Sian knew where everything was, nothing was too much and she was very informative … but most of all super friendly, helpful and made the shopping experience a lot easier.. just what I needed whilst shopping with my baby!
Thankyou so much Sian!!
17 oktober 2025
Omdöme utan inbjudan
Svar från Wickes - Caerphilly
Hi Louise, We appreciate you sharing your positive experience. We're happy to hear that you received excellent service and found the help you needed. Thank you for acknowledging the team member's friendly and helpful attitude. -LG
Helpful at Caerphilly store
Sian was very helpful assisting me to place an order for delivery, at a convenient date, that was too big for my car.
17 oktober 2025
Omdöme utan inbjudan
Svar från Wickes - Caerphilly
Hi Mike.
We're glad that the order assistance and convenient delivery met your needs, especially with the larger size. Thank you for your positive feedback!- PP
Amazing service from Ian an wickes…
Amazing service from Ian an wickes Caerphilly. Wickes has supported our children’s theatre group whenever we needed support. Thank you
12 oktober 2025
Omdöme utan inbjudan
Svar från Wickes - Caerphilly
Hi Lee, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ian in our store and that they provided you with useful advice. -AH
Needed supplies for an emergency…
Needed supplies for an emergency repair, so did not have a lot of time. Sian in store was very helpful assisting us to find what we needed.
15 oktober 2025
Omdöme utan inbjudan
Svar från Wickes - Caerphilly
We're glad you received helpful assistance from Sian during your emergency repair supply run. We appreciate you acknowledging the positive support you received in our store. -AK
Had a wonderful lady called Selena
Had a wonderful lady called Selena. Serve me there the other day. Couldn't do enough for me. Best serves
8 oktober 2025
Omdöme utan inbjudan
Svar från Wickes - Caerphilly
Thank you for your feedback, We're happy to hear that you had such a positive experience with Selena. It's great to know that our service met your needs so well. - PP
Had to pick up some items this morning
Had to pick up some items this morning. And everything was available and easy to find. Selena was at the checkout and as per normal very friendly and helpful in fact I have never had any issues with any of the staff and are always helpful in finding the products, even if I have passed them etc.
11 oktober 2025
Omdöme utan inbjudan
Svar från Wickes - Caerphilly
We appreciate you taking the time to leave us your feedback. We're happy to hear that everything was available and easy to find and that Selena was very friendly and helpful.- PP
Donated wood for our community centre…
We had some skirting boards kindly donated to us for our renovation of the loft space in an old chapel that is used as a community centre. Morgan Davies from the Caerphilly branch helped with this so would like to thank him for all he did for us.
10 oktober 2025
Omdöme utan inbjudan
Svar från Wickes - Caerphilly
Hi Sean, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Morgan in our store and that they provided you with useful advice. -AH
Excellent Service from Siôn
Excellent Service from Siôn
5⭐️⭐️⭐️⭐️⭐️
We had a fantastic experience today thanks to Siôn. He was extremely friendly and helped us find the match to our existing kitchen and helped us match extra cupboards.He made our shopping trip quick, easy, and stress-free. He's a real credit to the team!
2 oktober 2025
Omdöme utan inbjudan
Svar från Wickes - Caerphilly
We appreciate you taking the time to share your positive experience. We're happy to hear that you received excellent service and that Sion made your shopping trip quick, easy, and stress-free. -AK
I have always preferred the Caerphilly…
I have always preferred the Caerphilly store to the other. The Customer service is always 100%
Jacqui was really informative and helpful. She was kind and calm. Ian was really polite too.
The store is always tidy and welcoming. Never had an issue
2 oktober 2025
Omdöme utan inbjudan
Svar från Wickes - Caerphilly
Hi Emma,
We appreciate you taking the time to leave us this five-star review. We're happy to hear that you consistently receive excellent customer service at our Caerphilly store and find it welcoming.
-Ellysse
Great Customer Service
I’d had problems ordering some bulky items on line but my issues were sorted quickly and painlessly by Sion and team after a short visit to the Caerphilly store.
1 oktober 2025
Omdöme utan inbjudan
Svar från Wickes - Caerphilly
We're happy to hear that your ordering issues were sorted quickly during your visit to the store. We appreciate your positive feedback and are glad we could help.
- PP
Liz was really helpful!
Liz was really helpful! She opened a till after seeing us waiting, asked us about our day and was very friendly.
The shop has a weird layout, it seems a little bitty, but otherwise very clean and tidy.
19 september 2025
Omdöme utan inbjudan
Svar från Wickes - Caerphilly
We're happy to hear that you had a positive experience! We appreciate your kind words about Liz and your feedback regarding the store layout. We value your insights! -AK
Sion in the Caerphilly site today was…
Sion in the Caerphilly site today was amazing. So helpful, polite and friendly, a true credit to your store!
28 september 2025
Omdöme utan inbjudan
Svar från Wickes - Caerphilly
Hey Kelly, thanks for your five-star review, and I'm glad you enjoyed the service from Sion in our Caerphilly store! - Dylan
Fantastic experience with helpful staff.
26 september 2025
Omdöme utan inbjudan
Svar från Wickes - Caerphilly
Hi Josh Ives, We appreciate you sharing your positive experience with our team. We are so glad to hear they were helpful in the Caerphilly store.
very helpful staff and very grateful…
very helpful staff and very grateful for the community donation which will be awesome help our community garden.
25 september 2025
Omdöme utan inbjudan
Svar från Wickes - Caerphilly
We appreciate you taking the time to leave us your feedback! We're so glad to hear our staff were helpful and that you appreciate the donation.- PP
The store is always neat and tidy
The store is always neat and tidy. And the staff are always pleasant and friendly. Especially jacqui who can never do enough for you 10/10 keep up the good work.
25 september 2025
Omdöme utan inbjudan
Svar från Wickes - Caerphilly
We appreciate you taking the time to leave us your feedback. We're happy to hear that our store is neat and tidy and that our staff are pleasant and friendly.
- PP
As always I had an excellent…
As always I had an excellent interaction Jacqui and Cassi nothing is a problem always very helpful and informative
BRAVO
MIKE MILLER
22 september 2025
Omdöme utan inbjudan
Svar från Wickes - Caerphilly
Hi, Andrew. Thank you for taking the time to share your review with us. We're really pleased to see that both, Jacqui and Cassi were helpful and informative during your visit. Thank you again for your kind feedback. - Scott H
Excellent customer service
I always feel really welcomed whenever I come into Wickes, Caerphilly. Jacqui is especially lovely – always so friendly, helpful, easy to talk to and makes the whole experience nicer and it’s clear Jacqui genuinely cares about customers.
It’s such a nice feeling to walk in and be greeted with a smile. Thank you for having someone like Jacqui on the team – it really makes a difference to my day! Thank you for the excellent customer service and will continue to shop here!
23 september 2025
Omdöme utan inbjudan
Svar från Wickes - Caerphilly
Hi Bee,
We appreciate you sharing your feedback. We're happy to hear that you feel welcomed at our Caerphilly store and that Jacqui made your visits pleasant. It's great to know their friendliness and helpfulness enhance your shopping experience. Thank you for your review.
-Ellysse
I recently purchased a pedestrian gate…
I recently purchased a pedestrian gate and post from Caerphilly store.The gate was fitted first and then the post, when the job was finished I noticed the top cap was missing.
Called the store and spoke to duty manager Ian who was very helpfull and with assistance from his colleague Morgan they spoke to the supplier who sent me a replacement top cap.
Was sent by mail and received within two days.
Outstanding customer services support and Da Iawn boys A+
17 september 2025
Omdöme utan inbjudan
Svar från Wickes - Caerphilly
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Morgan in our store and that they provided you with useful advice. -AH
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