I regularly use the Wickes branch, Bedford and spend a fair amount of money in store. On this occasion sales assistant Zoe recognised me and asked for my Trade Pro Account which I didn’t have. Zoe... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I met a genuinely helpful lady👓 at the till today; she was a pleasure to deal with. It’s quite rare in large hardware outlets to find such a unified team. I’ve always found the Bedford staff to... Se mer
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Would give 0 stars if this was an option. Company only interested in selling itms, not their customers! From delivery, customer service centre, right through to senior management poor customer servic... Se mer
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Visited your store in Bedford twice today. Your customer service was really great. Your staff helped us a lot and the ladies at the till were really helpful. London helped us carry our things and unlo... Se mer
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Företagsinformation
Om Wickes - Bedford
Skrivet av företaget
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Skrivet av företaget
- Promise 1
Kontaktuppgifter
Riverfield Drive, Perkins Road, Bedford, Buckinghamshire, MK41 0UE, Storbritannien
- +441234271569
4,8
Utmärkt
96 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Dawn was so helpful yesterday when I…
Dawn was so helpful yesterday when I needed to exchange an item.
I shall soon be back for more items.
28 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Bedford
Hi, Pauline. Thank you for taking the time to share your review with us. We're happy to see that, Dawn, was really helpful during your visit to exchange an item. Thank you again for your kind feedback. - Scott H
Lillian was very helpful
Lillian was very helpful, she went far beyond the norms just so I can find the product I was looking for. 10/10 for her kindness, attitude and eagerness to help!
28 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Bedford
We are so glad to hear about your positive experience! We appreciate you sharing your kind words about Lillian's helpfulness and eagerness to assist you. - AB
Very happy. London helped us a lot
Visited your store in Bedford twice today. Your customer service was really great. Your staff helped us a lot and the ladies at the till were really helpful. London helped us carry our things and unload th in the car when we were struggling and reassured us, even though the store was about to close he didn’t make us feel it was an effort for him. Very happy. Thank you
28 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Bedford
Hi Amy, we are so pleased to hear about your positive experience at our Bedford store. We appreciate your kind words about our staff's helpfulness and the excellent customer service you received. Thank you for your feedback. -LG
Trade Pro Account
I regularly use the Wickes branch, Bedford and spend a fair amount of money in store. On this occasion sales assistant Zoe recognised me and asked for my Trade Pro Account which I didn’t have.
Zoe immediately called for another member of staff to help with other customers whilst she set me up with a Trade Pro Account.
Many thanks to Zoe at the Bedford store. Time to saving a few quid. Happy days.
16 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Bedford
Hi Martin H,
We're happy to hear you had such a positive experience at our Bedford branch. It's great that Zoe was able to assist you so efficiently with your account. Thank you for your feedback. -Ellysse
Zoe was very friendly and helpful…
Zoe was very friendly and helpful pitching herself to our level very quickly. Made the experience very easy and simple.
22 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Bedford
Thanks so much for your amazing review and I'm glad you enjoyed the service from Zoe in our Bedford store! - Dylan
I was served by Zoe.
I was served by Zoe.
She was really helpful & polite.
16 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Bedford
Thank you for your feedback! We’re pleased to hear Zoe was helpful and polite, we’ll be sure to pass on your kind comments. -AK
Stand out service provided
I met a genuinely helpful lady👓 at the till today; she was a pleasure to deal with.
It’s quite rare in large hardware outlets to find such a unified team. I’ve always found the Bedford staff to be aware of your needs, especially if a hand is required when loading 8×4 sheet materials or bags of cement.
I speak from experience, having worked as a carpenter for over 40 years.
Please, Mr Wicks, cherish this team—you’re privileged to have them(they are rare)
Best regards,
Eamon McCormick
15 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Bedford
We truly appreciate you sharing your wonderful experience. It's fantastic to hear that our team provided such helpful and unified service, especially with larger items. We value your feedback and are proud of our dedicated colleagues. -AK
Recommended dawm
Had dawn, a properly good member of staff, inn fact all the staff were great today, so helpful, can't praise enough, it's a tough job with difficult shoppers , so great job to you all
15 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Bedford
We're so glad to hear you had such a positive experience with our team. We appreciate your kind words! -AK
ELLA from Bedford store was absolutely…
ELLA from Bedford store was absolutely amazing with the all support, wonderful service from her. Thank you!!!
14 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Bedford
Hi, Arunas. Thank you for taking the time to share your review with us. We are really happy to see that, Ella, at our store in Bedford provided great support and customer service during your visit. Thank you again for your kind feedback. - Scott H
When you are thinking of doing some DIY…
When you are thinking of doing some DIY or home renovations and you haven’t a clue what you want GO To WICKES and you’ll receive great friendly attention especially from two great assistants Zoe & James .. thanks a million guys great customer service.. Thank you.
8 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Bedford
Hi James,
We appreciate you taking the time to leave us such a wonderful review! We're so glad to hear that you received great, friendly attention and great customer service during your visit. Thank you! -Ellysse
Zoe was a great help today on my visit…
Zoe was a great help today on my visit to Bedford Wickes. I was looking for a stock item which didn't appear to be on the shelves but was in stock. She happily went searching for it and also signed me up for the trade card while i was there. Great service. Nothing was too much effort
8 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Bedford
Hi Hannah, We appreciate you taking the time to share your feedback. We're happy to hear that you had a positive experience and that Zoe was helpful in locating your item and assisting with the trade card. - Sean
Had an issue with a broken toilet seat…
Had an issue with a broken toilet seat which Dawn and the team resolved quickly while I continued to shop for other items. Thank you for a great service
7 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Bedford
Hi Adrian,
We're happy to hear that Dawn and the team resolved the toilet seat issue quickly, allowing you to continue shopping. Thank you for sharing your experience with us! -Ellysse
Zoe went the extra mile
Zoe went the extra mile a few times over to find returned items from amongst quite a few receipts. So many thanks.
6 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Bedford
Hi Consumer,
It's wonderful to hear that Zoe went the extra mile while helping you with your return. Thank you for your kind feedback. -Ellysse
Visited Wickes Bedford on bank holiday…
Visited Wickes Bedford on bank holiday Monday they opened at 7am! So we got posts etc for garden fence. We were served by Zoe a lovely happy lady so helpful and patient. Thank you for making our day with your kindness 😊
4 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Bedford
Hi Beverley, Thanks for taking the time leaving your review. We're happy to hear that Zoe was able to help you get the fence posts you were looking for. Thanks again for the kind feedback. -JL
Zoe on the tills was extremely helpful
Zoe on the tills was extremely helpful, friendly and a real asset to your company.
1 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Bedford
Hi The Elsey's
We're happy to hear that you found Zoe extremely helpful and friendly. We appreciate your positive feedback. -Ellysse
Amazing kitchen purchase experience, Bedford..
Bedford store. 1 word, Billy, he made the experience so relaxing and easy, non pressured advise, full of ideas with in depth product knowledge, so so helpful, such a joy to design a kitchen with him. A gem of a human!
3 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Bedford
Hello Ben, thanks for your amazing review, and I'm delighted that Billy was first class throughout your kitchen design experience in our Bedford, enjoy your new space! - Dylan
Excellent service from Zoe at Wickes…
Excellent service from Zoe at Wickes today. Very efficient and helpful.
30 april 2026
Omdöme utan inbjudan
Svar från Wickes - Bedford
We're happy to hear that you received excellent and efficient service from Zoe. Thank you for your positive feedback; we appreciate it greatly. -AK
A big shoutout to KIRSTY at the Bedford…
A big shoutout to KIRSTY at the Bedford Branch for her help today. She was most knowledgeable and gave he good advice which enabled me to complete my order . An asset to the company.
29 april 2026
Omdöme utan inbjudan
Svar från Wickes - Bedford
Hi Dawn, We are pleased to hear that you had a great customer experience by being served by our colleague Kirsty when you visited our store in Bedford. We appreciate your business.
Billy at Bedford Wickes
We cannot recommend Billy at the Bedford Wickes highly enough! He recently helped us design our dream kitchen, and the entire experience was fantastic from start to finish.
What really stood out was Billy’s incredible patience and expertise. We ended up changing our minds on the layout and finishes three different times, but Billy never missed a beat. He remained professional, calm, and was more than happy to go back to the drawing board to make sure every detail was perfect for us.
He provided excellent advice throughout the process, pointing out practicalities we hadn't even considered while ensuring the aesthetic stayed exactly what we were looking for. He made what could have been a very stressful project feel incredibly easy.
If you’re looking for a designer who is knowledgeable, easy to work with, and truly listens to what you want, go see Billy!
7 april 2026
Omdöme utan inbjudan
Svar från Wickes - Bedford
Hi, Mrs Mills. Thank you for taking the time to share your review with us. We are really pleased to see that your design consultant, Billy, was fantastic from start to finish. We're happy to see that, Billy, was patient, professional and knowledgeable making sure you got the exact design you were looking for. Thank you again for your kind feedback. - Scott H
Fantastic service from Dawn every time…
Fantastic service from Dawn every time I visit, a credit to the store
15 april 2026
Omdöme utan inbjudan
Svar från Wickes - Bedford
We appreciate you taking the time to share your positive experience. We're so glad you were happy with the service you received from Dawn. -Summer M
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