The shop had everything I needed and Peter W was wonderful helping me get a very heavy trolley of ballast to my car and into the boot.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great staff, really good selection of stuff for a medium sized store. Tony was particularly helpful last time I visited
Företaget har svarat
Peter Ward a staff member having worked with the Design Team gave us invaluable advice to how to change the filter on our kitchen boiling tap and saved us time and money which the tap manufacturer fai... Se mer
Företaget har svarat
Guyo was fantastic with me and my little girls. He helped us choose the colour, talked us through an acccount and in general was exceptionally helpful. Thank you for such a great service Guyo.
Företaget har svarat
Företagsinformation
Om Wickes - Alton
Skrivet av företaget
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Kontaktuppgifter
Mill Lane, Unit 1, Alton Retail Park, Alton, Surrey, GU34 2QS, Storbritannien
- +44142080386
4,9
Utmärkt
320 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Erdogan was very helpful in finding…
Erdogan was very helpful in finding products and mixing colours
7 september 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
Thank you for your positive feedback, We're happy to hear that Erdogan helped you find products required and mix colors.
- PP
Great customer service from yvette
Great customer service from yvette , always going above and beyond
4 september 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
We appreciate you taking the time to share your experience! We are so glad to hear that you received such great support.
- PP
Whickes alton excellent experience
Ive used whickes in alton many times
Using materials woods etc spent a few hundred quid. Nothings a problem I brought 15 sheets of ply back .no problems credited very helpful very easy pain free.
Most companies should take a leaf out of there book. And Erdoğan was very helpful.....brilliant
3 september 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
Hi, Colin. Thank you for taking the time to share your review with us. I'm really pleased to see that you have had positive experiences shopping at our Wickes store in Alton. Thank you again for your kind feedback. - Scott H
Great service!
Helpful, knowledgeable and efficient. It was a pleasure to visit! Thank you to Jon and the rest of the team.
23 augusti 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
Hi Tim, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jon in our store and that they provided you with useful advice. -AH
Highly recommend, great customer service
Peter was great from start to finish, very professional and highly informative, drawing on his experience within the industry.
After visiting our home, he gave reasonable and helpful advice to help us make the most of our bathroom space.
The Wickes bathroom showroom was well presented, with plenty of items available to view.
When a small hiccup occurred during the process, Peter was reassuring and very helpful, ensuring it didn’t cause us any distress or dissatisfaction. Communication was pleasant and consistent throughout.
I would highly recommend the team at Wickes, Alton.
1 maj 2025
Svar från Wickes - Alton
Hi, A Evans. Thanks for taking the time to share your review with us. I'm delighted to see that, Peter was professional, informative and reassuring during the design stage. I'm also happy to see that you're pleased with the communication you received throughout. Thank you again for your kind feedback. - Scott H
Denise was great!
Denise was really helpful and friendly today in the Alton store in helping us to plan our bathroom design. She had some great ideas and suggestions. Thank you for your help and time Denise!
9 augusti 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
Thank you for taking the time to provide us with your feedback. We are thrilled that you had a great experience at our Alton store and that Denise was helpful and friendly, giving you useful advice and ideas for your bathroom design. -AK
Good selection of wood
Good selection of wood, even signed up today as a trade member, Guyo was very polite and helpful. Brilliant member of staff
6 augusti 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
Thank you for taking the time to leave your review!
We're happy you found a good wood selection and that Guyo was polite and helpful.
- PP
Good service at this Wickes
Good service at this Wickes. Guyo is always helpful and a happy to put a smile on anyone’s face.
5 augusti 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
Hi Louis, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Guyo in our store and that they provided you with useful advice. -AH
Had such good service today
Had such good service today, about to install a new large deck at home and didn’t know where to start. ERDOGAN in the store took me outside and showed me all the alternative deck timbers and joist wood plus risers and now feel more confident to order and do my new project. All the staff are helpful and pleasant.👍
5 juli 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
We're happy to hear that you received such great service and that Erdogan was so helpful in guiding you through your decking project. We appreciate your positive feedback on our staff! Good luck with your project! -AK
Excellent Designer
Just wanted to say that Joe in the design team at Alton has been fantastic. He designed a kitchen, family shower room and an ensuite for us. Initially he came out to measure up and then came up with the initial designs. We spent a couple sessions tweaking them, choosing colours, worktops, appliances etc. He was very knowledgeable and offered great advice. Wickes had a good range of products for us to choose from and we are delighted with the finished result.
16 juli 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
We appreciate you sharing your positive experience with the design team. We're delighted to hear that the designs met your needs and that you found the advice helpful. Thank you for your feedback, we value it greatly!-GS
I went to Wickes Alton to purchase 18…
I went to Wickes Alton to purchase 18 onuline bitumen sheets. As you can imagine the total code was expense. That’s when Maz came to the rescue. She was not only very helpful in signing me up to the Wickes Trade Pro App where I saved some money, she was very pleasant and great customer service skills.
15 juli 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
We're happy to hear that Maz in our Alton store was able to provide such excellent support during your purchase. We appreciate you acknowledging their helpfulness and great customer service skills. Thanks for your positive feedback!
-AK
Great customer experience
Sam was delightful to deal with. He came and measured 2 bathrooms and cloakroom and made recommendations. Once I’d decided on a layout he then created graphics so that I could visualise the result. The designs were excellent and very cost effective. I would not hesitate to recommend Wicks for the quality of the fittings but also Sam for his attention to detail and a great customer experience
9 juli 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
We appreciate you sharing your experience! We're happy to hear that you found the bathroom and cloakroom design process helpful and cost-effective. It's great to know the graphics helped you visualize the result and that you were pleased with the attention to detail-GS
Helpful advice and knowledgable
We are purchasing a Milton kitchen and Sam the kitchen designer has been very helpful and patient as we deliberate over the best format, style and appliances. Endlessly patient and knowledgable. Would recommend.
7 juli 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
We're happy to hear that our kitchen designer was so helpful and patient as you chose your perfect kitchen. We appreciate you recommending us! TW
Maz made our experience absolutely…
Maz made our experience absolutely incredible today. I can’t thank her enough for being so helpful and offering amazing advice. She is incredible!!! Thank you!
5 juli 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
We appreciate you sharing your wonderful experience. We're happy to hear that our team member Maz was so helpful and offered such amazing advice. Thank you! - LC
Went to Wicks this morning
Went to Wicks this morning, great customer service from Maz, so helpful and professional.
1 juli 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
We appreciate you taking the time to leave us this fantastic review! We're so happy you had great support from our team member Maz-GS
Great customer service
Helpful, friendly, knowledgeable, professional. Maz went out of her way to make sure my request was fully met. Very good customer service.
30 juni 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
We appreciate you sharing your feedback and are so glad to hear about the wonderful service you received! We will be sure to pass on your kind words! TW
Excellent friendly service from Guyo
26 juni 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
We appreciate you sharing your positive experience with our team member Guyo, and we are so glad you received excellent, friendly service-GS
A lovely lady called Max was super…
A lovely lady called Max was super helpful
And even managed to save me a tenner.
Happy days
Thanks Max x
26 juni 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
We're happy to hear that you had such a positive experience and that our team member was able to help you. We appreciate your kind words! TW
Sam' Great costumer service
I’d like to leave a huge thank you to Sam from Wickes in Alto for his outstanding customer service. Sam was professional, knowledgeable, and incredibly helpful.
It’s rare to come across someone so dedicated and friendly .Sam is a real credit to the Wickes team. I wouldn’t hesitate to recommend him to anyone looking for excellent service and support.
Thank you again, Sam!
26 juni 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
We appreciate you taking the time to share your positive experience. We're delighted to hear that you received such excellent support. It's fantastic to know that our team member Sam went above and beyond. We're proud to have such dedicated team members-GS
Super friendly knowledgeable Team
My husband and I was selecting slate for our garden project and Guyo was super helpful! Gave great advice and demonstrated genuine care.
The lady on the till (didn't get her name) also super friendly! Will definitely shop here again. Thank you Wickes Alton Team :)
22 juni 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
We're happy to hear that you received such great assistance from our team member and that they demonstrated genuine care during your garden project. We appreciate you acknowledging the friendly service you received and hope to see you again soon-GS
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.