Today I wanted some sharp sand, all four bags on palet were split, A helpful staff member offered me a split bag at refuced price and packed it in another bag for me. Excellent cusomer service.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Peter Ward a staff member having worked with the Design Team gave us invaluable advice to how to change the filter on our kitchen boiling tap and saved us time and money which the tap manufacturer fai... Se mer
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Guyo was fantastic with me and my little girls. He helped us choose the colour, talked us through an acccount and in general was exceptionally helpful. Thank you for such a great service Guyo.
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Our bathroom design consultant, Sam, was superb. He visited our home, listened carefully to our plans, understood our requirements and came up with an excellent design and clear quote. He was really... Se mer
Företaget har svarat
Företagsinformation
Om Wickes - Alton
Skrivet av företaget
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Kontaktuppgifter
Mill Lane, Unit 1, Alton Retail Park, Alton, Surrey, GU34 2QS, Storbritannien
- +44142080386
4,9
Utmärkt
322 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service from Guyo who…
Great customer service from Guyo who met all our needs with his very friendly approach. We left the store feeling like we would definately return for more building products.
26 februari 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
Hi Duncan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Guyo in our store and that they provided you with useful advice. -AH
guyo the wickes sale assistant was very polite and helpful.he got out of his to help me to find what I was looking for
I have always shopped in wickes.you will always find what you looking for the staff are helpful and knowledgeable.
22 februari 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH
Got what I wanted at reasonable price…
Got what I wanted at reasonable price helped by good staff member (Guyo)
25 februari 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
Hi David, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Guyo in our store and that they provided you with useful advice. -AH
Great customer service by Guy
Very efficient and friendly service
25 februari 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
Hey Yvonne, thanks for your five-star feedback, and I'm glad you enjoyed the service in our Alton store! - Dylan
Great service from Peter
We are fortunate to have this store in our town. Great service at the weekend from Peter who made sure we had everything we needed for our DIY project.
21 februari 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
Hey Jamie, thanks for your five-star review, and I'm glad you enjoyed the service from Peter in our Alton store! - Dylan
Had a fab experience in wickes
Had a fab experience in wickes today, served by a super helpful and happy guy called Guyo! Will certainly be back!
23 februari 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
Hi Amber, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Guyo in our store and that they provided you with useful advice. -AH
Guyo was fantastic with me and my…
Guyo was fantastic with me and my little girls. He helped us choose the colour, talked us through an acccount and in general was exceptionally helpful. Thank you for such a great service Guyo.
23 februari 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
Hey Julia, thanks for your amazing review, and I'm glad Guyo was able to help you out in our Alton store! - Dylan
Friendly service from Wickes staff at…
Friendly service from Wickes staff at Alton. We found Guyo very helpful.
21 februari 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
Hey Peter, thanks for your positive feedback, and I'm glad you enjoyed the service from Guyo in our Alton store!- Dylan
Specific thank you to Peter
Peter was great today. Was able to give us advice on our project so we can j no ow get on with confidence.
22 februari 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
Hey Ness, thanks for your five-star review, and I'm glad you enjoyed the service in our Alton store from Peter! - Dylan
Really helpful staff
Really helpful staff. Easy to find what I wanted. Guyo was brilliant and helped me find what I needed.
21 februari 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
Hi Hamish, Thank you for your kind words! We're so glad to hear you had a positive experience and that you found our staff helpful. We'll be sure to pass along your compliments to the team. We hope to see you again soon! - SF
Helpful staff
Came in looking for paint from samples we had. Spoke to Guyo who was really helpful. Helped find the correct paint and advised on how much we might need. Very friendly
6 februari 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
Hi Alex, We're so glad to hear you had a positive experience with Guyo. It sounds like he went above and beyond to help you find the right paint. We appreciate you taking the time to share your feedback. - SF
Friendly staff
Friendly staff - was helped by Guyo who was great. Decent stock levels, mid size store.
16 februari 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
Hi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Outstanding customer service
Visited wickes Alton today and whilst I am a frequent visitor I had some assistance with gaining a trade pro account. Guyo was the assistant who supported and was fantastic, his manner and patience with my lack of it ability and even had time to make conversation with my daughter. Excellent service from a charming individual.
14 februari 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
Hi griffster, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
First visit to Wickes Alton
On my first visit to Wickes Alton, Jon saw me looking lost and asked if I needed help, then when I had seen what wood I wanted o buy, helped me through gaining an account and placing my order.
10 februari 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
Hey David, thanks for your positive feedback, and I'm glad that you enjoyed the service from Jon in our Alton store! - Dylan
Thumbs up !
Great store been using this store for many years always a great Service.
Last person who help me was Guyo very help full 👍
9 februari 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
Hi Myles, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Helped by George at Alton Wickes for…
Helped by George at Alton Wickes for paint mixers. He was really efficient and most importantly, friendly! Thank-you, as always a great store to visit
8 februari 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
Hi Justin, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Went in to Wickes to get some paint…
Went in to Wickes to get some paint with my 6 year old. Guyo has a great mix of knowledge and customer service skills! He mixed the paint for my son and talked him through the process, my son was over the moon! Definitely will be back, not just for supplies but awesome customer service. Keep it up
7 februari 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
Hi Michal, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Guyo and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Friday afternoon brilliance
Made to feel welcome on entry.
Jon was extremely charming and helpful. He very ably assessed my needs and arranged delivery in the most economic way.
7 februari 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
Hi Steve, Thank you for your kind words. We're thrilled to hear about your positive experience and that you felt welcomed upon entering. We're also delighted to know you found Jon to be charming and helpful, and that he was able to assist you in finding the most economical delivery option. We appreciate you taking the time to share your feedback. - SF
Excellent customer service by Erdogan…
Excellent customer service by Erdogan today whilst signing me up to Trade Pro. Thank you and keep up the great work. 👍🏼👍🏼
5 februari 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
Hi James, We're so glad to hear you had a positive experience with Erdogan. We appreciate your kind words and are thrilled you're enjoying Trade Pro. - SF
It was a pleasure to go into Wickes…
It was a pleasure to go into Wickes Alton branch yesterday!
I was greeted by a very cheerful Jon, who made my paint purchases a delight and not a chore!
Although the store did not have the quantity I needed, Jon advised there was a delivery later and would put aside the three extra tins.
Jon is a great asset to the company, by way of his character, which will encourage me to use this store more often.
3 februari 2025
Omdöme utan inbjudan
Svar från Wickes - Alton
Hi Alison, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
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