I’d like to say a huge thank you to Aditi for all of her help, guidance, and patience throughout our kitchen design consultation. Nothing was ever too much trouble, and she took the time to listen to... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Aditi Joshi helped us design our kitchen and was absolutely fantastic. She was patient through all of our questions and design tweaks. She understood what we were going for and made recommendations th... Se mer
Företaget har svarat
Sejal was very helpful and took the time to help me find exactly what I was looking for in the store. I really appreciate her patience and excellent customer service. Thank you so much!
Företaget har svarat
Wickes themselves no issue - good value - but Deliveries - DX in this case - Appalling lack of updates and contact if delays. Tracking a joke if you live in Scotland. The Wickes “bot” online assista... Se mer
Företaget har svarat
Företagsinformation
Om Wickes - Aberdeen
Skrivet av företaget
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Kontaktuppgifter
Exploration Way, AB32, Aberdeen, Scotland, Storbritannien
- 01224014599
4,3
Utmärkt
110 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Poor delivery service
Poor delivery service. I ordered several items for delivery, chose an available date and was initially quite pleased with the process. On the due day I received a call saying not all items were available. I said this was OK, just hold and deliver when all were available. Apparently, they can't do this and required me to cancel the missing items on the order, for refund, and re-order if still required. What utter nonsense. I did as they asked and the refund was processed promptly.
2 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Aberdeen
We appreciate you sharing your delivery experience. We regret that we couldn't hold your order until all items were available and that you had to cancel and reorder. We'll review our policies to see how we can improve. -AK
Visited Wickes Aberdeen for kitchen…
Visited Wickes Aberdeen for kitchen Ideas and design.
Alison Farrell was extremely helpful and gave us loads of options. She spent time being very thorough. Very professional and friendly.
30 april 2026
Omdöme utan inbjudan
Svar från Wickes - Aberdeen
Hi David, we're happy to hear that you found your visit helpful for kitchen ideas and design. It's great to know that our colleague was professional, friendly, and thorough. We appreciate your feedback. -LG
Very friendly and helpful thank you…
Very friendly and helpful thank you Donald
4 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Aberdeen
Hi William, Thanks for taking the time to leave your feedback. We're glad you had a great experience and that Donald was very helpful. - Andrew
Was served by SEJAL she was very…
Was served by SEJAL she was very helpful scanning an item for me getting me a trolly and getting me assistance to lift the work top in Westhill
Thankyou
2 maj 2026
Omdöme utan inbjudan
Svar från Wickes - Aberdeen
Hi Shane, Thanks for taking the time leaving your review. We're happy to hear that Sejal was able to help you at the till and for helping to lift the work top. Thanks again for the kind feedback. -JL
Ashley our designer made a really well…
Ashley our designer made a really well laid out kitchen and was really responsive to any changes we suggested. The installer is so important to the process and the one Wickes provided was excellent. The build quality is solid and this kitchen should last 20+ years. Also a very competitive price compared to other suppliers we looked at. Highly recommended
26 januari 2026
Omdöme utan inbjudan
Svar från Wickes - Aberdeen
Hi Jamie,
We're delighted to hear that Ashley created a well-laid-out kitchen and was responsive to your needs. It's great to know the installer was excellent. Thank you for your recommendation! -Ellysse
Great service and communication
Great service and communication. My appointment with Alison to disign the kitchen was great. Fulfilled all my expectations. Thank you!
26 april 2026
Omdöme utan inbjudan
Svar från Wickes - Aberdeen
Hi Nijole, We appreciate you taking the time to share your review. We're happy to hear that your appointment to design the kitchen fulfilled your expectations. - Sean
Bad Deliveries Ethic with DX
Wickes themselves no issue - good value - but Deliveries - DX in this case - Appalling lack of updates and contact if delays. Tracking a joke if you live in Scotland. The Wickes “bot” online assistant said if delivery not in 30 days I can get refund..!! Who can afford to wait indoors for a delivery for 30 days. Maybe those on benefits, but not working people.
Store staff told me I could not get item delivered to store for collection.
Item arrived now but courier company procedures poor.
15 april 2026
Omdöme utan inbjudan
Svar från Wickes - Aberdeen
We appreciate you sharing your delivery experience. We're sorry to hear about the issues with tracking and communication and the inconvenience it caused. We'll review our delivery procedures with the courier. We appreciate your feedback. -AK
Detailed Survey
The lady arrived on time and carried out a detailed survey. Sat and discussed some suggestions she had to help the design
13 april 2026
Omdöme utan inbjudan
Svar från Wickes - Aberdeen
Hi Alastair, Thank you for taking the time to share your feedback with us. It is wonderful to hear that you had such a positive experience. -Summer M
Sejal was so helpful and accommodating…
Sejal was so helpful and accommodating with my tile mishap, I really appreciated it!
12 april 2026
Omdöme utan inbjudan
Svar från Wickes - Aberdeen
Hi Erin, Thank you for taking the time to share your feedback. It is wonderful to hear that Sejal was able to help you out. -Summer M
Alison was a lovely person to deal…
Alison was a lovely person to deal with, patient & helpfull. She explained things to us & guided us through the design of our kitchen. (Which I am sure was a challenge) very well done.
26 februari 2026
Omdöme utan inbjudan
Svar från Wickes - Aberdeen
We appreciate you sharing your experience. We're so happy to see that Alison was helpful and patient as they guided you through your kitchen design. - Sean
Lovely staffs especially Sejal was very…
Lovely staffs especially Sejal was very helpful.
19 mars 2026
Omdöme utan inbjudan
Svar från Wickes - Aberdeen
Hi Emy,
We appreciate you sharing your feedback. It's great to know that you found the staff lovely and that Sejal was very helpful. -Ellysse
Impromptu visit to Wickes to looks at…
Impromptu visit to Wickes to look at the kitchen ranges. Spoke to Alison with our queries and fortunately she had a cancellation. Alison did a plan and priced our kitchen giving us a discount . Absolutely delighted with the service and can't wait to get our units.
8 mars 2026
Omdöme utan inbjudan
Svar från Wickes - Aberdeen
We are thrilled that Alison provided you with excellent service and that you received a kitchen plan with a discount during your visit. We value your kind words and can't wait for you to get your units! -AK
A young man by the name of Hamza helped…
A young man by the name of Hamza helped me with sand to my car and lifted it all in the car for me. Lovely lad, polite and most helpful. He deserves recognition.
3 mars 2026
Omdöme utan inbjudan
Svar från Wickes - Aberdeen
Hi Jacqueline, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Hamza was able to go the extra mile and deliver quality customer service. -SM
Alison was very approachable and…
Alison was very approachable and extremely helpful with designing my new bathroom.
26 februari 2026
Omdöme utan inbjudan
Svar från Wickes - Aberdeen
We appreciate you sharing how approachable and helpful Alison was during your bathroom design process. Thank you for your review. -AK
Wickes Westhill, thank goodness it’s back
I’ve been visiting Wickes in Westhill
Aberdeenshire since it’s opened and thank goodness there’s a DIY store near me. I stay locally and even though it’s not the largest DIY store in Aberdeen, it has a lot of stock. The staff I’ve encountered have always been friendly, especially Sejal who helped me with a plasterboard problem. I do love the 10% trade discount and the location. I’ve never had a bad experience.
25 februari 2026
Omdöme utan inbjudan
Svar från Wickes - Aberdeen
Hi Gary,
We're glad you enjoy shopping at our Aberdeen store and appreciate the convenience and stock availability. It's great to hear that our team is friendly and helpful. Thank you for your positive feedback! -Ellysse
Efficient and helpful service from…
Efficient and helpful service from Hamza today 24 02 2026.
24 februari 2026
Omdöme utan inbjudan
Svar från Wickes - Aberdeen
Hi, Jenny. Thank you for taking the time to share your review with us. We're really pleased to see that Hamza provided an efficient and helpful service during your visit. Thank you again for your kind feedback. - Scott H
Collection of 5 x 50L bags
Just visited today to collect 5 x 50L bags of manure. I was served by Jillian who couldn't have been more helpful and pleasant to deal with. The icing on the cake was that she, without being asked, lifted the bags into the back of my car which I would have really struggled with. Wickes is lucky to have such a valuable customer-focused employee as Jillian.
24 februari 2026
Omdöme utan inbjudan
Svar från Wickes - Aberdeen
Hi Isobel,
We're glad you enjoyed your experience and appreciate you taking the time to share your feedback. We're pleased to hear that Jillian was helpful and made your visit easier. -Ellysse
Great shop
Great shop, great management. Nice people. Best worker is Sejal.
22 februari 2026
Omdöme utan inbjudan
Svar från Wickes - Aberdeen
We appreciate your kind words about our shop, management, and team especially Sejal. We're happy you had a positive experience with us. -AK
Excellent service
Was in the store this morning and have to say the staff were most helpful. I could not find what I was looking for the staff member took the time come with me showed me where it was and even took the time to explain how to use it.
Thanks to Jillian of the Aberdeen store will definitely look for you next time
21 februari 2026
Omdöme utan inbjudan
Svar från Wickes - Aberdeen
Hey Paulene, thanks for your amazing review and I'm delighted that Jillian was able to help you out in our Aberdeen store! - Dylan
From the very start my advisor Ashley…
From the very start my advisor Ashley was so helpful.
She made me feel at ease and listened to my requirements.
Nothing was too much trouble and I was able to choose tiles and flooring on site.
Excellent service!
19 februari 2026
Omdöme utan inbjudan
Svar från Wickes - Aberdeen
Hi Elizabeth, we appreciate you sharing your feedback. We're so glad to hear that our advisor was helpful, made you feel comfortable, listened to your needs, and provided excellent service. -LG
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.