Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
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13 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I placed an order the beginning of May 2026. I sent an email at the end of May and the response was they were sending me a credit for the delay. Here we are almost in July and I never received the product and it appears as though the company is no longer in business. I want my $86 back!
Ordered items on February 27 of 2026 and have not received them yet! And it is now the middle of June. All it says is that a label was created. And they have not responded to my emails.
PURCHASED AN ORDER IN FEBRUARY...TOOK MY MONEY AND NEVER RECVD NOW IN JUNE THEY CLOSE SHOP AFTER MONTHS OF EMAILS LYING ABOUT IT BEING BACKORDERED....PISS POOR COMPANY
Horrible business! I placed an order for a pre-order item. 3 months later they finally offer me a gift card in the amount I spent, go online & order items that show in stock & will ship in 7-10 days. Here we are a month later & no response to emails. Definitely should have checked reviews before trusting them. But this will not be the last they hear from me.
I ordered something weeks ago and have not received a shipping notice. Their policy states 3-7 business days to ship . Well I have well passed that mark. I have contacted consumer service 3 times with NO response. I do not recommend purchasing from this boutique.
I absolutely adore this small business I have placed over 60 orders from them. They definitely take care of customers! Will purchase from here again and again! Most of my orders have been pre-order items they are worth the wait! Thank you Whimsy Threads 🩵
Made an order Feb 7, its now the end of May. They refuse to give me a refund!
I placed an order March 5th 2026 and never received my order. I wish I would have checked reviews before placing my order. I am very disappointed.
Amazing small business company! Got my order on time and packaged so nicely.
I placed an order for some “All Star Overalls” on March 12, 2026. The item was not a preorder. I emailed the company April 26, 2026 to see where my order was and it’s now May 7, and still no response or order. I looked up their website and it’s no longer available and I’m about almost $90. I DO NOT RECOMMEND this company. The company charge on my account is also under a different name. Beware of possible scamming company.
I placed an order for a vest back in October and still have not received it months later. After reaching out myself to ask where my order was, I was told the vendor had shorted the item. Since then, communication has completely stopped despite multiple follow-up emails.
I understand delays can happen, but ignoring customers for months with no updates, no resolution, and no response is extremely disappointing. Customer service and communication matter just as much as the product itself. Unfortunately, this has been a very frustrating experience.
Don’t buy from this company, it’s a scam. Bought an item, it never shipped. They never shipped it. After a month I asked for a refund. They said the don’t offer refunds only store credits. They never fulfilled my order and won’t return my money.
I placed a preorder in early January from Whimsy Threads Boutique for items from their Valentine’s Day collection, more than a month before the holiday.
About one week before Valentine’s Day, I still had not received any shipping updates or communication, so I emailed customer service. I received no response and sent additional follow-up emails, which also went unanswered. Valentine’s Day came and went, and I never received the preorder.
After requesting a refund, the company responded and stated that preorder items were non-refundable and issued me a gift card instead. I used the gift card to place another order, but once again received no updates and never received the items, even after waiting approximately two more months.
One additional concern is that although I ordered from Whimsy Threads Boutique, my Afterpay transaction listed the merchant as Willow Tree Boutique, which caused confusion and raised concerns about the business identity.
I ultimately had to dispute the charges through Afterpay due to non-delivery of goods, and Afterpay refunded me.
Based on my experience, communication was extremely poor, orders were never delivered, and the process to resolve the issue took significant time and effort.
I would strongly encourage others to use caution when placing preorders with this business.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
