BBC iPlayer won’t allow viewing when abroad (unless previously downloaded) so my charming and witty wife took a punt on When Away, but unfortunately neither of us septuagenarians could fathom out how... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We use a similar service in Lanzarote so we tried Whenaway when we were on holiday in France. Absolutely splendid. We watched all our normal programs with delight. The streaming services we will c... Se mer
First time using a vpn, and decided to pay after trying a free one which loaded fine but had no instructions on how to use. Whenaway was less impenetrable, but could still improve and simplify the p... Se mer
Had been a customer for some time and an excellent service. But for now unable to avail of service. When I need to cancel full process handled with great competence and completed within an hour. 10/10... Se mer
Företagsinformation
Om When Away
Skrivet av företaget
Access the internet like you're in the UK
Connect to our UK network from anywhere in the world for a secure VPN connection and access all UK sites, shows and apps!
Connect to our UK network from anywhere in the world for a secure VPN connection and access all UK sites, shows and apps!
Kontaktuppgifter
18-19 Iron Gate, DE1 3GP, Derby, Storbritannien
- support@whenaway.co.uk
- www.whenaway.co.uk
4,2
Bra
465 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Worked perfectly as always
4 juli 2023
It was a great service as we were in…dominican republic
It was a great service as we were in the Dominican republic whilst the cricket was on so my husband was made up regarding this service which I had never heard of before. Really good vale for money, however we did experience a few glitches where I had to keep signing in several times to make it work
18 juni 2023
Crap is too good a recommendation for you.
I paid my money, but was not supplied with the product. I will certainly tell the people I know to beware of When Away.
What is the point in contacting you about none supply of product. Companies like yourself do nothing, and quite often very rude in their reply. I have experienced this before. Thank god for all the media available now to let other people know about companies like you.
That is exactly the response I was expecting from you.
No help offered, and sarcasm. I’m sure people listen to reviews from customers like me and take them on board.
4 juli 2023
Reliable service at a good price
I have found the whenaway service easy to set up and to work well
30 juni 2023
Vg and quick service
1 juli 2023
It was a great connection and really…
It was a great connection and really reasonable price for a week too
30 juni 2023
Hello
Hello, the app didn't work for me. I was not able to use it.
Your customer service were very very helpful and prompt with their replies but nothing worked for me. No idea what was the reason.
1 juli 2023
Very good it was the WiFi on the site…
Very good it was the WiFi on the site was slow will use again next year
30 juni 2023
Easy set up and very reliable VPN
Easy set up and very reliable VPN. Any queries the When Away team get back to you really fast. 10/10. Use this VPN every time I go away and it’s great value for money.
29 juni 2023
Very easy to set up and use
Very easy to set up and use, allowing me to watch UK TV. It’s a one off payment and not automatically renewed unless cancelled, a great improvement on the last time I used TVwhen away
1 juni 2023
Very happy with this service! On line customer service was also excellent.
Very happy with this service. I come from New Zealand and enjoy UK television very much so it was wonderful to be able to watch the Coronation of King Charles 111 and other wonderful programs
4 juni 2023
VPN in many countries get blocked this…
VPN in many countries get blocked this was most reliable
2 juni 2023
It didn't work
1 juni 2023
whilst in holiday in spain attempted to…
whilst in holiday in spain attempted to access the service which to my money but failed to connect phoned the help line complete waste of time sent e mails back and forth no movement no help ask for refund no help So be warned if they take your money and dont supply you with a vpn you wont recieve a refund bunch of thieves
16 maj 2023
We were in Portugal in Mar/April and…
We were in Portugal in Mar/April and wanted to watch English tv so we tried to get connected but we could not answer the questions asked of us so we gave up on it and told your customer service to cancel the account. We were very disappointed, your set up website is not user friendly and when we go back to Portugal in September we will try another service. Thx Trish
29 mars 2023
Couldn't get it to work
9 maj 2023
Didn't work for me in the US.
9 maj 2023
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