BBC iPlayer won’t allow viewing when abroad (unless previously downloaded) so my charming and witty wife took a punt on When Away, but unfortunately neither of us septuagenarians could fathom out how... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We use a similar service in Lanzarote so we tried Whenaway when we were on holiday in France. Absolutely splendid. We watched all our normal programs with delight. The streaming services we will c... Se mer
First time using a vpn, and decided to pay after trying a free one which loaded fine but had no instructions on how to use. Whenaway was less impenetrable, but could still improve and simplify the p... Se mer
Had been a customer for some time and an excellent service. But for now unable to avail of service. When I need to cancel full process handled with great competence and completed within an hour. 10/10... Se mer
Företagsinformation
Om When Away
Skrivet av företaget
Connect to our UK network from anywhere in the world for a secure VPN connection and access all UK sites, shows and apps!
Kontaktuppgifter
18-19 Iron Gate, DE1 3GP, Derby, Storbritannien
- support@whenaway.co.uk
- www.whenaway.co.uk
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A basic vpn
I took out a month subscription to try, and found it a bit of a challenge to set up, but once done it did work to allow me access to my TeeVeeing app, but I couldn’t connect to the streaming services, so did not renew after one month. It also allows connection to only one device.
I was afraid to use your service…
I was afraid to use your service because when I tried to connect I was told I would be connected to some site named Mandrill or similar. So I never used it and won't renew it.
it is much too complicated to get into
it is much too complicated to get into, for someone with no technical knowledge, yet it says (before you pay) that it is easy.
Very dissatisfied
I had lots of trouble setting it up and thought it was very complicated. Once set up I tried to watch ITVX, but had no success. I paid for one week and didn’t get to use for one day.
When Away feedback following one month trial
When Away provides an excellent VPN and outstanding support, but at present it does not cover the Amazon Fire Stick, which I use with every Television in my home.
Very good indeed
Excellent and easy to use once you get…
Excellent and easy to use once you get set up correctly. Sometimes you may have to re log in.
Excellent service
Very helpful
I had lots of problems getting when away,due to me being useless with technology. I was guided through it&enjoyed having the soaps I wstch at home
I was treated so badly by this company…
I was treated so badly by this company will never use again I first purchased a months in February which worked fine at first then I was taken ill and didn’t use all of the months use. When I I returned back to Perth Iwent online and purchased another months use after a few days after struggling to get the Bob to accept the password I was told to purchase another membership which the end I was told to stop sending emails one big con they are not very helpful I was very dissapointed by their service.i have copies of emails but it won’t let me load them on this si reluctantly did purchase another 7.99worthi spent£15 and the helpline was terible
Works well when you understand the constraints.
After getting it set up on both my iPhone & iPad before going to Madeira, on arrival I connected to vpn on my phone and was very happy with the performance. When I tried to connect on my iPad it kept disconnecting.
This was simply resolved on e-mailing Home Away - they can’t both be on at the same - only one at a time! After that everything worked very well.
Paid the 5.99 only to discover I need…
Paid the 5.99 only to discover I need to pay another 7.99 for a vpn for one weeks tv viewing. There were no details on ‘when away’ that I would have to install a vpn at the cost of 7.99. It’s only after I paid the 5.99 that I was surprised to learn of the vpn
A bit tricky…that may have been as I’m…
A bit tricky…that may have been as I’m nearly 60 but working in no time fabulous!!
Could not connect
Could not connect, kept being asked questions that we did not understand gave up after 45 mins. Holiday more important than wi fi.
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