Wheelbase Omdömen 

2 750
•
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Highly recommended and amazing service. Had a problem with the order going through twice,the next day received a phone call querying the order and checking that if it was a mistake..upon verifying th... Se mer

Betygsatt 5 av 5 stjärnor

What a great company to deal with, the bike arrived when they said it would ,they are professional and friendly. Although the bike was slightly damaged on arrival, ( I suspect not a fault of theirs )... Se mer

Betygsatt 5 av 5 stjärnor

Having recently purchased wheels tyres and tpms sensors, I am delighted with all and need to re assure anyone that has probs with tpms light on? Don't panic as Wheelbase will sort it all out for you a... Se mer

Betygsatt 5 av 5 stjärnor

Price was very competitive already however a discount coupon was provided with minimal fuss and then shipping was free - very rare these days. I will definitely order from them again. Shipping was als... Se mer

Företagsinformation

  1. Cykelaffär
  2. också i
  3. Butik med cykeltillbehör
  4. Cykelreparation
  5. Landsvägscykling

Om Wheelbase

Skrivet av företaget

Welcome to the UK's largest Cycle Store. We stock one of the UK's biggest selections of bikes from 15 of the world’s best brands like Trek, Cannondale, Cube, Cervelo, Brompton, Santa Cruz, Scott, Orbea, Whyte and Yeti to name but a few. Plus, the very best in clothing and equipment to help you enjoy the ride.

Today we are Wheelbase.co.uk, Wheelbase Lake District, Wheelbase Darlington and Wheelbase Yorkshire. We pride ourselves on being an inclusive and friendly store for everyone who loves cycling, whether that be road cycling, mountain biking, touring, commuting, family riding or e-Bikes.

We are a team united by a passion for bikes and we have a wide range of cycling experience amongst our sales staff, mechanics and mail order team.

Our passion for cycling is invested back into the sport through the sponsorship and support of our British Elite road race team Wheelbase CabTech Castelli.

Now in its 12th year, we hold our annual MTB demo weekend in April, attracting up to 250 riders to our Lake District store, often in spite of the wet Cumbrian weather. We have a great community of cyclists here in the Lake District and there are plenty of events going on throughout the year, including the Fred Whitton Challenge in May and 3 Valleys Challenge in June. We offer backing to local organisations where possible and are great supporters of Kendal Cycle Club and Fix the Fells.

Visit us online at www.WHEELBASE.co.uk or in one of our three stores in the Lake District, North East and Yorkshire.

Contact us via Customer Care

Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 28 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(2 750)

199 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Easy to find and order what I was…

Easy to find and order what I was looking for on website,fast despatch and arrived well packaged, only let down by Royal Mail taking 48hrs to deliver24hr service but not wheelbase fault and I would order from Wheelbase again.

26 oktober 2026
Betygsatt 5 av 5 stjärnor

What a great company to deal with

What a great company to deal with, the bike arrived when they said it would ,they are professional and friendly.
Although the bike was slightly damaged on arrival, ( I suspect not a fault of theirs ) My complaint was dealt with immediately and I was reimbursed straight away for repair costs, I wouldn't hesitate to deal with them in the future

16 oktober 2026
Betygsatt 5 av 5 stjärnor

Fantastic

Fantastic, swift service, excellebt customer service when an issue raised, certainly be a returning custimer 😃

24 oktober 2026
Betygsatt 5 av 5 stjärnor

Excellent service and highly recommended

Highly recommended and amazing service.
Had a problem with the order going through twice,the next day received a phone call querying the order and checking that if it was a mistake..upon verifying that it was they refunded one of the orders and proceeded to send out the other...excellent service,will definitely be using this company more often.

21 oktober 2026
Betygsatt 5 av 5 stjärnor

Great service with great after sales. …

Having recently purchased wheels tyres and tpms sensors, I am delighted with all and need to re assure anyone that has probs with tpms light on? Don't panic as Wheelbase will sort it all out for you and all very easy. I recommend them in all areas. Thank you all at Wheelbase.

20 oktober 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Delivery was delayed by 7 days

Delivery was delayed by 7 days, although I did receive a refund for the bike assembly service because of the delay. When the bike finally arrived, the front brake was squealing and the rear tyre was wobbling from side to side. I reported both issues and was offered a free electric pump. I appreciate the gesture, but that's not really the point. When you spend this much money on a brand-new bike and pay extra for the “Ready to Ride” service, you expect it to arrive properly checked and ready to ride. Unfortunately, that wasn't my experience.

8 oktober 2026
Betygsatt 5 av 5 stjärnor

Amazing service

Great advice over the phone. Convenient delivery options. Best packing I've ever seen. Would recommend to a friend without hesitation.

8 oktober 2026

Detta är Trustpilot

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