WesLend Financial Omdömen 460

We inquired about refinancing with weslend and received an almost immediate response from Brad Cejka. He was very helpful and informative. He answered every question we asked at all hours of the day immediately, including some non-refi related questions. He made it very easy to apply with little effort on our end. Our loan processor, Veronica Hall, was also great to work with, also responding quickly to questions. The whole experience was easy, quick and fantastic. We are very happy we switched to Weslend. Thanks again Brad and Veronica.

My refinance experience with Brad and Veronica was everything I wanted it to be. From the outset, Brad took the time to explain the process thoroughly and was very helpful along the way with any questions or concerns I had. I never had any issues getting a response from Brad regardless of the day or time. I do know that any loan officer on the front end is only as good as the loan processor on the back end of the process. That being said, Veronica did her job well, with ease and efficiency. Any surprises that popped up along the way, Veronica reached out immediately so we were able to take care it and not disrupt the process and agreed upon timelines. Brad will be my first call for whatever mortgage needs I have in the future.

It was great working with Mortgage Advisor Brad Cejka and loan processor Veronica Hall from Lenox Financial. The most I like working with them is the quick process.

Blythe was very helpful, always provided updates, and kept the process moving. She was very professional and made sure all my questions and concerns were addressed and answered. .

GREAT experience on my home ReFi Loan with WestLend Financial. This is the second time that I used them for a home ReFi loan. When I was ready to refinance again I just contacted my loan officer, Brad Cejka, who assisted me about 5 years ago and he is excellent to work with. He got the ball rolling and walked me through every step. Along with Veronica who processed my loan I couldn't have asked for a better team. They gave me all my options, answered all my questions and explained to me anything I didn't understand. My loan closed without a hitch and in a very timely manner. I highly recommend WestLend Financial and if you can work with Brad and Veronica you won't be disappointed.

My rep kept me in the loop and everytime I called her, she answered, never had to leave a message, always quick to respond to my questions . She was great. They got me the lowest rate out there possible.
We had a pleasant experience..

I would recommend WesLand financial for a mortgage loan...our particular refinance took a longer time to get funded, but we had excellent customer service from Brad Cejka. Every question was answered in a very timely matter and he made this refinance go as smooth as possible. I appreciate his attention to detail.

Brad was great. Upfront, honest, and to the point. He wont sell you dreams and fairy tales. You know where you stand at all times. He tells you whats needed to get your loan processed. I talked with Brad during a very stressful time, even took some frustrations out on him. The man is a saint, patient and effective. Veronica, my loan processor, worked around all obstacles and came up with solutions to every issue that arose. Even when I did all the wrong things, she was there to right the ship. This was the most professional and personable experience I have ever had getting a stressful task completed. They have earned my business and respect for life. They may not want it, I was a pain in the butt and I know it, but they have it.

Brad Cejka and his processor Veronica are rock stars. From the initial inquiry thru closing they were professional and proficient.

Brad walked us through the loan process step by step. He made sure we understood and was always available to get answers.

Great refi experience with Brad Cejka. He always had time for my questions and was there every step of the way. I got a great rate and got exactly what I was looking for. Highly recommend.

From start to closing, WesLend was great! All of the information needed was provided timely and efficiently. All of my questions were promptly responded to along the way. Everything went very smoothly.

We were very satisfied with the service we received working with Westland Financial in completing a home mortgage ReFi. Our loan adviser, Brad Cejka, who was very knowledgeable, always kept us informed and readily available to answer any question or concern we had. Our loan processor, Veronica, was very quick in getting our ReFi through the close of Escrow procedures efficiently.
The only thing we were disappointed in was that we were not unable to get the ReFi with "No Closing" costs.

We are so grateful to be apart of your group. The best service you could ask for.

Brad was wonderful! Very efficient! Easy to work with and explained everything so well! Would highly recommended!

Good follow through and help where needed.

Brad Cejka and Veronica Hall handled our refinance in a professional and efficient manner. All of our items were handled thoroughly and promptly. It was indeed a pleasure to work with them and the WesLend Financial team.

Brad Cejka was with me from the moment I began and Brad answered every call I made to him. Very experienced and well spoken. Really liked Brad, Consider him a friend.

Service and follow up rank as the second worst experience in mortgage application just behind Wells Fargo.
The initial discussions with the contact person were very good but all of sudden it was crickets, no follow up. When I finally was able to get hold of my mortgage person, I got a BS story which was basically an excuse for my application falling through the cracks. To make matters worse, the original rate which brought me to this company was no longer available. I requested to be contacted by a manager or director to express my concerns and disappoint (twice by email and once verbally) with no follow up. I went to another company, Cardinal Financial, and so far the service has been great.
Buyer beware...don’t believe the advertisements, this organization rates a zero in follow up.

My refinance last year with Lenox went so well that I chose to refinance with them again. Brad Cejka kept me informed of all updates via phone, email and text so I would know immediately what was happening no matter where I was.