Purchasing is easy, orders arrive in time, and consultation is concise and friendly. Purchasing pre-approved prescriptions can be tricky if your browser isn’t recording cookies e.g incognito mode b... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
When I made my order online it said I would receive an email confirmation. I never received it. I ended up contacting customer services to make sure they had got it. They were very helpful but I shoul... Se mer
The steps were easy to follow, I’m very anxious on video calls but the man who did my video call assessment was very nice. It was shipped with Next day delivery and even when I missed the parcel and... Se mer
I panic when I go into shops. Going into Wells pharmacy is a pleasurable experience. The staff couldn’t be more helpful. They’re also dog friendly which means I don’t panic.
Företagsinformation
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With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
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Kontaktuppgifter
Merchants Warehouse, Castle St, M3 4LZ, Manchester, Storbritannien
- 01782 597 313
- Hello@well.co.uk
- www.well.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I had to wait over a week for my…
I had to wait over a week for my medication not good at all
Delivery time
You are told not order early then it takes a week to get your order together.
You don't get a txt until every item is ready instead of each item you need
Now the delivery system is overwhelmed and after waiting for the above time I get a message to say my meds are being posted and will be another 4 days.!!
As a terminally ill person under pallitive care this is more than disgusting.
I was not expecting it to be delivered
Excellent
Excellent! Consultation was great, ordering simple and meds arrived in super quick time.
Great online pharmacy
Great online pharmacy, no chasing after prescriptions. Perfect when you can’t leave the house ☺️
This service
This service. Is absolutely rubbish after eleven days still no delivery and I did not ask for this service I give no stars
Very reliable pharmacy
Very reliable pharmacy. When you rely on tablets etc it is comforting to know they care too.
Rally happy
Takes too long to deliver sometimes.
good price and good service will order…
good price and good service will order again.
Shabby…
I ordered the item. Paid extra for 24 hour delivery. Then received an email informing me the the order would be dispatched in two days. I rang to cancel the order as this was unacceptable. They promised do cancel it and refund me. That didn’t happen. 4 days later the item was delivered… I’ve had to return the item and am still awaiting my refund. They mean well but this is just shabby.
No email confirmation received
When I made my order online it said I would receive an email confirmation. I never received it. I ended up contacting customer services to make sure they had got it. They were very helpful but I should have received an email confirmation and updates for when it would be delivered.
Delivered later than I had hoped.
Excellent service
Excellent service
The only problem was the parcel was delivered to the wrong address
I CANNOT RECOMMEND WELL PHARMACY
What can I say about Well Pharmacy? Fine to begin with and then the demons set in. It became very chaotic.
I placed my order and got a confirmation email of that order. I was told 2 items were sent out and received only one. Then I received 2 items, one of which was a duplicate of the first one. Then I received a box with almost all of the medication. I then received an email saying they had not heard from my GP and had sent them a reminder. I had already received my medication by then, albeit one item still outstanding.
This is not the first time I have had to chase them and I have come to the conclusion that it will be my last, in future I will be trying another way to get my medication.
I sent them emails, received a generic response saying someone from the team will be in touch. I have never received a response from them and I am thoroughly fed up keep sending emails and chasing them up. Needless to say, I will be going elsewhere from now on.
I am sorry Well Pharmacy, but I do not see how I can recommend your services. if you cannot get one person's medication correct, it makes me wonder how many others you are not servicing properly.
Whilst writing this review, I had to check my emails for a code and I have received a further email from Well saying that 4 items are expected and should be received in 2 to 4 days, and it doesn't contain the one item I am waiting for.
I did start with 3 stars, but have since reduced it to one star, it just goes from bad to worse.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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