The ordering process was simple, unlike others. I opted for the online version knowing there was a Well pharmacy was local to hs. The face-to-face before dispatch was a pleasure. New "nurse" was so... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Purchasing is easy, orders arrive in time, and consultation is concise and friendly. Purchasing pre-approved prescriptions can be tricky if your browser isn’t recording cookies e.g incognito mode b... Se mer
Företaget har svarat
Oak Hill Well Pharmacy staff remind me, contact my GP, prepare and deliver my meds on time. When collecting at the Pharmacy they have been great too. A grateful client.
Företaget har svarat
I visited a local Well pharmacy for one small item that they were unable to supply. I found the same item at the on-line Well pharmacy site but there was no click-and-collect option. so I had to pay a... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
Skrivet av företaget
Kontaktuppgifter
Merchants Warehouse, Castle St, M3 4LZ, Manchester, Storbritannien
- 01782 597 313
- Hello@well.co.uk
- www.well.co.uk
4,3
Utmärkt
37 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ordered on line
Ordered something on line. It was delivered quickly, in good order and without issues. Would use again.
11 september 2026
Fantastic service and product excellent…
Fantastic service and product excellent support
11 september 2026
Most rude staff ever
Most rude staff ever.
One specific lady works there who is so rude it's unreal. Bottesford pharmacy. After phoning to see if my prescription was ready her first words were. How do I know ,in a rude attitude. She said I'm so busy with hundreds of things to do I can't do it all. I gave my name . She said no nothings here.although it was there as I was told the day before. I said I need them as I'm not supposed to stop them. Her awfull attitude was "go else were" and put the phone down. For some one working in that environment dealing with mental health patients she is absolutely not the right person and should be sacked as this wasn't the first time. Disgusting behaviour.
16 september 2026
Omdöme utan inbjudan
Very professional and very supportive
Very professional and very supportive
Customer Services friendly.
11 september 2026
User friendly ordering process.
User friendly ordering process.
Good Communication throughout until delivery.
11 september 2026
Delivery of my medicine was so slow
Delivery of my medicine was so slow, that I had to go 4 days without and I had ordered 10 days before it was sent out. Disgraceful it's not the first time either!
8 september 2026
Information and instructions easily…
Information and instructions easily understood.
1 september 2026
Always sends out prompt reminders &…
Always sends out prompt reminders & delivers very quickly
7 september 2026
Went to collect much needed meds to be…
Went to collect much needed meds to be told they didn’t have them go phone around other chemists to see where you can get them. No explanation or obviously too much bother to check their system to see if another Well Chemist had them in stock, this has happened on a number of occasions.
Boots were very helpful, granted they did not have them as apparently a problem with the supplier but did check to see where I could source them.
15 september 2026
Omdöme utan inbjudan
Easy way to order my prescriptions and…
Easy way to order my prescriptions and I am told when they are posted and I can track my order once they are posted
11 september 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Very smelly ( fishy odour)
Very smelly ( fishy odour) . My baby has got rashes all over the body after applying this oil. Contacted customer service for the return of another bottle of unopened oil but there is no response from them . Very disgusting!
4 september 2026
Svar från Well Pharmacy
We would like to review this further, if you can contact us by emailing hello@well.co.uk or by calling 0333 010 2222, our Customer Team will escalate this for you.
Kind Regards,
Well Pharmacy
Website is easy to use.
10 september 2026
Doesn’t arrive within time scale not…
Doesn’t arrive within time scale not prioritised
10 september 2026
Svar från Well Pharmacy
We would like to review this further, if you can contact us by emailing hello@well.co.uk or by calling 0333 010 2222, our Customer Team will escalate this for you.
Kind Regards,
Well Pharmacy
Always prompt service
Always prompt service , excellent for online delivery, any problems always dealt with straight away very helpful.
11 september 2026
Svar från Well Pharmacy
Thankyou for your positive review
Kind Regards
Well Pharmacy
Svar från Well Pharmacy
Thankyou for your positive review
Kind Regards
Well Pharmacy
Where do you want to start.
Where do you want to start.
You sent two items last week then after 14 days you sent 8 items, half the duplicated order.
7 september 2026
Svar från Well Pharmacy
We would like to review this further, if you can contact us by emailing hello@well.co.uk or by calling 0333 010 2222, our Customer Team will escalate this for you.
Kind Regards,
Well Pharmacy
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.