Went for flu jab with a work voucher, and so very pleased they have teamed up with Well. The pharmacist was efficient, knowledgeable and welcoming. Bonus points for no waiting time. Will be going ther... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It was easy enough to set up my account and request my medication. I did request a dossete box or tray as I have a disability and I was advised they don’t do this due to short notice of medication and... Se mer
Företaget har svarat
Always quick and reliable service
great service and straight forward to use
Företagsinformation
Skrivet av företaget
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
Skrivet av företaget
Kontaktuppgifter
35 Bramley Centre, Leeds, LS132ET, West Yorkshire, Storbritannien
- 0113 257 4769
3,7
Medel
11 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Kind pharmacist who knows their stuff
Went for flu jab with a work voucher, and so very pleased they have teamed up with Well. The pharmacist was efficient, knowledgeable and welcoming. Bonus points for no waiting time. Will be going there for all my pharmacy needs from now on.
20 oktober 2025
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
A uniquely terrible pharmacy
A uniquely terrible pharmacy.
Staff are inattentive,rude and unhelpful.
As a vulnerable neurodivergent person I would have expected those in healthcare to be a little more patient and understanding. Rather than explaining how they could try and make this easier for me they simply said “you need to sort it out with them” whilst I was clearly distressed.
I felt that the staff at the location did not care about me in the slightest.
8 juli 2024
Omdöme utan inbjudan
Svar från Well Pharmacy - Bramley Centre
Hi William,
Thank you for taking the time to share your feedback regarding one of our well stores. We are very sorry to hear of your recent experience.
If you would like to talk to us regarding your concerns, please email hello@well.co.uk with the pharmacy name and address in the subject bar. This will ensure the information you provide is recorded on our reporting system where the branch area manager will have visibility of
and address any issues directly with the pharmacy.
Thank you once again for your feedback and please accept our sincerest apologies once again for any upset caused.
Kind Regards,
Well Pharmacy
Staff need to be sacked
Waiting for over a week for medication which is life saving and still waiting. The staff have no interest doing their job they are paid to do it's a disgrace to call this a pharmacy. Every time I go to college a prescription according to the staff they have just received it even tho the doctor sent it days before. Then told they need three days notice before it's ready. Sorry I promise I won't die for a week just so you can carry on as you do. I am now looking for a different pharmacy.
19 februari 2024
Omdöme utan inbjudan
Svar från Well Pharmacy - Bramley Centre
Hi Kevin,
Thank you for taking the time to share your feedback regarding one of our well stores. We are very sorry to hear of your recent experience.
So our team can assist you with your concerns, please email hello@well.co.uk with the pharmacy name and address in the subject bar. This will also ensure the information you provide is recorded on our reporting system where the branch area manager will have visibility of
and address any issues directly with the pharmacy.
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.
Kind Regards,
Well Pharmacy
Staff miserable
Every time I’ve been here staff act like it’s an inconvenience that you’re coming to get a prescription. Even after 3 days of waiting they say well we only got it yesterday like it’s your fault. Moved pharmacies
6 januari 2024
Omdöme utan inbjudan
Svar från Well Pharmacy - Bramley Centre
Hi Sarah,
Thank you for taking the time to share your feedback regarding one of our well stores. We are very sorry to hear of your recent experience and that this has resulted in you wanting to change pharmacies.
So we can assist you further, please email hello@well.co.uk with the pharmacy name and address in the subject bar. This will ensure the information you provide is recorded on our reporting system where the branch area manager will have visibility of and address any issues directly with the pharmacy.
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.
Kind Regards,
Well Pharmacy
No help!!!!
It was easy enough to set up my account and request my medication. I did request a dossete box or tray as I have a disability and I was advised they don’t do this due to short notice of medication and people not getting medication on time and would be best I go back to my last pharmacy. I need to move my pharmacist as it is in London and only reason for this is because they do dosset box, however this is a nightmare if my medication isn’t in or any medication is added, I can hardly go and pick it up from there. I need something closer and really struggling with no help
13 september 2023
Svar från Well Pharmacy - Bramley Centre
Hi Leanne,
Thank you for providing your feedback regarding well.co.uk.
We are very sorry that we are unable to support prescriptions that are required in a Dossett box, the information you have been provided with is within the best interests of the patient and we would not want to cause any delays and leave you without your medication.
If you are having difficultly finding a pharmacy nearby to you, please speak with your surgery and see if they are able to help you locate a pharmacy that is closer and able to fulfill the requirements of providing you with a Dossett box. You can also visit the NHS website and find your nearest pharmacy, have a chat with them and explain your situation, they may be able to help. https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.
Kind Regards,
Well Pharmacy
Always quick and reliable service
17 november 2022
Always polite and very helpful
5 augusti 2022
Poor Level of service
Poor level of service in store and at head office.
Previously 1 branch gave me the wrong medicine which wasn’t a mistake as they printed a label online and stuck on the packet to cover it up. Doctor reported this after I gave them the packet.
More recently I had a poor experience and sent in a complaint as the 1st step, always best to give a company chance to resolve something prior to writing a negative review. Complaint sent on the 13th June, not even had an acknowledgment let alone a response, clearly dont care
6 juli 2022
Omdöme utan inbjudan
Svar från Well Pharmacy - Bramley Centre
Hello
Thank you for sharing your feedback and please accept our unreserved apologies for the service you received.
Can you please send us a message at hello@well.co.uk with your full name, contact details, and the branch in question so we can obtain and update regarding your complaint for you?
Best Wishes
well.co.uk
Brilliant service
Brilliant service, really easy to use and all delivered free of charge.
28 september 2020
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.