Waters Co Filters Omdömen 

Great quality and always arrives quickly. The lavender filter smells amazing and im always so happy with the quality of the shower filter

Great filters - makes huge difference in water quality and lasts long!

I love my water Bio Ace filter jug as it filters out all the nasties, not like most you find in the stores. I use it on our caravan trips as its compact size is so practical for the van. The customer service from Waters Co Filters is another big reason too!!

As described, good product, delivery all smooth. Will use again.

Very efficient product. More than happy with it. Good service provided. Happily recommend.

Other than the fact that the three pack 1.5L jug replacement filters I was hoping to purchase had sold out this time. I have consistently received a quality service and products from Waters Co. I purchased their jug some years ago and have been buying the replacement filters from them ever since. The website is fairly easy to navigate, the purchase process simple and the delivery on time. I will continue to be a return customer. Thank you for your business.

So efficient and effective. I think I need a few more containers. Works out so much cheaper than buying bottled water.

My filter arrived very quickly. The set up was a little fidgety, but once assembled it was easy to use. The 7 litre capacity is great and the water quality is very high.
I would recommend this product to anyone searching for great tasting water!

I have used Waters Co Filters water filters for many years. The portable above sink was great, particularly for taking on holidays, but I now use the jug in the fridge and it is great for me. Love the taste of the water. I can’t comment on customer service as I’ve never needed it as everything as worked with no issues.

Had an issue with my filter which has now been resolved. Customer service was friendly and helpful in sorting it out

High quality products, filters, follow up and quick delivery. I take my travel bottle everywhere and it ensures I always have clean water. Highly recommended.

The product arrived in time and the video instructions were easy to follow. A bit daunting at first but after watching the video numerous times in advance it was easy to assemble.

Smooth transaction they meet all your concers highly recommend to others.

Worked well until it didn't. The ceramic filter of Bio 500 grew algae in spite of religious cleaning. Customer service refuses to replace and denied the lifetime warranty by giving the reason that this isn't covered. Very disappointed after paying through the nose for what could've been a great product.

Honestly, their customer service is woeful to the point of infuriation.
There’s no phone number, the responses read like bots, when you FINALLY get a human response (after literally weeks or requesting replies and more information on your order!) they take zero accountability and essentially point the finger back.
I 100% wish I had gone with a different company.
On top of the unprofessional, frustrating lack of communication, within the first three weeks of setting up, it has leaked all across our bench and subsequently into drawers below. I have sent ANOTHER email (as it’s their only point of contact), with no response now in five days.
Never again, and trust me: just go elsewhere. It’s not worth the headache and tbh feels like a complete scam.

So happy with my water filter jug. High quality product. Definitely recommend.

There were a few problems with my order. I was stressed to start with. Once I heard from the lovely Katrina from head office, She took care of everything. The communication and service was outstanding.
I received my filter today and could not be happier.

Edited to add that I did get a few emails from Waters and one that confirmed an estimated date. I’ve finally received the filter and after an evening of assembling, I can confirm the water is lovely.

Purchased a 10l bench top filter on 24th June. I knew there was a wait until 31st July and I accepted. I spoke to an agent on chat to confirm the item would be ready on the estimated date. The MD emailed toward the end of July to say the items were expected in stock on the 31:5. All good. We’re now at the 8th Aug and still no dispatch notice. I emailed to chase- no reply. I went on chat. They didn’t know but passed my enquiry on. I rec’d an email the next day saying the stock is in, they are unpacking it and I’ll get it soon. Two days later and no dispatch notice. I don’t know how soon is? No estimated date given. My friend ordered the same item on the 17th June and she can’t get hold of the company despite emailing numerous times. This doesn’t bode well for me if her order hasn’t been dispatched yet and she ordered a week earlier than me. With all the marketing they are doing on FB you’d think they’d get extra staff in to cover this busy period and fulfil orders. Very disappointing.