Disgraceful.. verified purchase history of 18k, no not the biggest spender but it certainly contributed to the billion pound turn over. No more. I will be leaving a review each month until someone hel... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My husband and I have been shopping at Watches of Switzerland located in American Dream mall, NJ, for the past few years now. Our AD, Philip, is hands down the best AD! He is friendly, patient, and... Se mer
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This was my 3rd purchase in as many years from WOS and every single transaction has been smooth. The first purchase was in store at the Cincinnati location where a wonderful sales woman named Robin as... Se mer
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Went to Watches of Switzerland at Hudson Yards to visit Mandi but sadly she’s off that day but Alyssa one of the Sales Professional came and warmly welcome me and ask me if there’s anything she can he... Se mer
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Företagsinformation
Om watchesofswitzerland.com
Skrivet av företaget
LUXURY WATCH BRANDS
MENS LUXURY WATCHES
LADIES LUXURY WATCHES
FIND A STORE
Our customers come to us because the watch they wear on their wrist matters to them – just as it matters to us. They tell us no one knows the market like we do and that they would never look anywhere else for the latest collections and the best service. Because of that, some of our customers have been with us for over 50 years – we like to think of them as ‘friends of the business’.
There are 4 Watches of Switzerland showrooms in the United States, including dedicated Rolex, Breitling and Omega boutiques.
At each you’ll find the same warm welcome and personal approach, where no question is too hard and no request too much.
Although we can’t offer you a glass of champagne here on our website, we hope you feel especially welcome and enjoy browsing our collections. If there’s anything we can do to help you as you search for your perfect timepiece, please don’t hesitate to contact us. If you’d like to arrange a viewing to come and try on a watch before you purchase, we’ll be happy to welcome you into one of our stores. We’re here to help.
Kontaktuppgifter
4,5
Utmärkt
1 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Wonderful customer service
Wonderful customer service ! Joanna followed up and made sure I was able to reorder the item I wanted. Thank you !!!
10 juli 2024
Svar från watchesofswitzerland.com
Dear Cecilia,
Thank you for sharing your kind words! It made our day to hear that Joanna provided you with exceptional service.
Kindly,
Watches of Switzerland
Stopped by to look at Rolex pieces and…
Stopped by to look at Rolex pieces and worked with Connor. He went above and beyond to help me find the perfect watch. Highly recommend working with him to make sure you get the perfect watch.
20 juni 2024
Omdöme utan inbjudan
Svar från watchesofswitzerland.com
Dear Tom,
We appreciate your recommendation and thank you for taking the time to share about your positive experience with Connor! Your happiness means the world to us, and we look forward to seeing you again!
Kind Regards,
Watches of Switzerland
Svar från watchesofswitzerland.com
Dear Belinda,
Thank you for taking a moment to share about your experience, have a wonderful day!
Kindly,
Watches of Switzerland
Great quality items, friendly service
The salespeople are friendly and knowledgeable about all watch brands. I was shown lots of options for a gift I was purchasing and very happily surprised that what I ordered arrived the very next day!
21 juni 2024
Svar från watchesofswitzerland.com
Dear G. Belsito,
It makes our day to hear you enjoyed our services! We will be sure to share your compliments with our team, and look forward to assisting you with your next purchase.
Kindly,
Watches of Switzerland
Svar från watchesofswitzerland.com
Dear John,
It's heartwarming to know your experience was that of 5-stars! We appreciate your kind words and look forward to assisting you again in the future!
Kind Regards,
Watches of Switzerland
I requested links be removed on the…
I requested links be removed on the watch bracelet. They said they would but then the watch could not be returned for any reason. Not right.
24 juni 2024
Svar från watchesofswitzerland.com
Dear Lester Libfraind,
Thank you for bringing this to our attention. We apologize for any inconvenience you’ve experienced. While we understand that situations may arise where adjustments are necessary, our return/exchange policy is designed to ensure the quality and integrity of our products.
We appreciate your feedback and hope your next experience is a more positive one!
Kindly,
Watches of Switzerland
Very nice sales
Every time come i very enjoy Service ! Nice job nice sales thanks
24 juni 2024
Omdöme utan inbjudan
Svar från watchesofswitzerland.com
Dear Chengguan Jiang,
It's wonderful to know you enjoy the service every time you visit! Thank you for taking a moment to share!
Kindly,
Watches of Switzerland
All Around 5-star Experience
I visited the store in Hudson Yards location. Amanda assisted me and was very welcoming from the start. Working with her has made my first time buying a luxury watch experience an enjoyable and informative one. She was patient and took the time to explore and discuss different options. Amanda went above and beyond in helping decide which watch to potentially purchase. She was friendly, upbeat and professional and I recommend her to anyone interested in purchasing a luxury watch.
22 juni 2024
Omdöme utan inbjudan
Svar från watchesofswitzerland.com
Dear Jorge Bautista,
Thank you for taking the time to share your experience with us! We’re delighted to hear that Amanda provided exceptional service during your visit. We’re thrilled that you found the experience enjoyable and informative. Amanda’s dedication to helping you choose the perfect watch is a testament to our commitment to ensure full satisfaction!
We appreciate your recommendation and look forward to assisting you with any future watch purchases!
Kind Regards,
Watches of Switzerland
Watch was as advertised
Watch was as advertised, in excellent condition. The price was reasonable and shipping was quick and well packed.
21 juni 2024
Svar från watchesofswitzerland.com
Dear Jack,
Thank you for the awesome review, we appreciate it! We hope you continue to enjoy your timepiece.
Kind regards,
Watches of Switzerland
Highly Recommend
I 've recently made a visit to Watches of Switzerland in Soho, NYC and had a great experience. I had the pleasure of working with Omari and he provided exceptional service. Omari was very personable and shared his knowledge and feedback on some of the brand/models I expressed interest in. He answered all my questions with great detail and transparency. Looking forward to visiting and working with Watches of Switzerland again
17 juni 2024
Omdöme utan inbjudan
Svar från watchesofswitzerland.com
Dear Shafat Uddin,
We're thrilled to pieces in knowing your experience with Omari was a great one! We're always here to assist and answer your questions. It would be our pleasure to welcome you back in the near future!
Kindly,
Watches of Switzerland
Looking for my very first "proper"…
Looking for my very first "proper" watch and was greeted with friendly faces and knowledgeable staff. I was offered beverages while looking at different watch options and with much needed expertise found the perfect entry-level watch. It wasn't in store but was quickly delivered from there headquarters and within five days was notified of its deliverance. The watch was everything I wanted, than fitted to me. I very much recommend them. Great staff and service, I didn't feel pushed towards anything that was out of my reach or wasn't "feeling".
I will definitely be back for my next watch!
17 juni 2024
Svar från watchesofswitzerland.com
Dear William Ebner,
Thank you for sharing your thoughts with us! We’re thrilled to have been part of this experience! Your recommendation means the world to us! Our friendly and knowledgeable staff look forward to welcoming you back!
Kind Regards,
Watches of Switzerland
Excellent service from Alex
Excellent service from Alex at Watches of Switzerland in Cardiff. Buying a watch for my husband to celebrate our Golden Wedding Anniversary. My son had researched what we needed and Alex was able to discuss with us the make and model of watch we needed. Purchased with very reasonable warranty.
Will definitely use Watches of Switzerland again in future. Thank you Alex.
3 juni 2024
Omdöme utan inbjudan
Svar från watchesofswitzerland.com
Dear Alison Humphrey,
We appreciate you taking the time to share, your review means the world to us! We do all we can to provide our clients with the best service, and it always makes our day when it's recognized by our fantastic clients! Thanks again, and we hope to make your next visit just as positive.
Kind Regards,
Watches of Switzerland
Superb service and expertise
Superb service and expertise. Jonathan helped me and I couldn’t be happier with my purchases. Highly recommend this business, and especially the Plano, TX location!
14 juni 2024
Omdöme utan inbjudan
Svar från watchesofswitzerland.com
Dear Jeff,
Thank you for sharing your kind words about Jonathan! We're delighted to hear he made your experience a positive one.
Kindly,
Watches of Switzerland
Next day delivery
12 juni 2024
Svar från watchesofswitzerland.com
Dear Pushkaraj Sarnobat,
Thank you for your 5-stars, it means a lot to us!
Kindly,
Watches of Switzerland
Thank You, Alan!
I cannot say enough about Alan at Watches of Switzerland!! I was recently connected with Alan from a mutual friend and it was great to finally meet in person. Alan was an exceptional host and he graciously provided me with a tour of the various brands they carry, showcasing his extensive knowledge and passion for timepieces.
Throughout our conversation, I got to know Alan better, and it was evident that he genuinely cares about his clients and their story. He is currently helping me with a Rolex watch that I’m interested in, a design that reminds me of my late Aunt's watch. This particular piece holds sentimental value for me, and Alan has been incredibly supportive and understanding, making the entire process truly special.
Thank you, Alan, for your hospitality and for making my experience at Watches of Switzerland so memorable. Your dedication and kindness are truly appreciated!!
8 juni 2024
Omdöme utan inbjudan
Svar från watchesofswitzerland.com
Dear Kyle,
We are thrilled to receive your glowing feedback about your experience! It’s heartwarming to hear how Alan’s dedication and expertise made such a positive impact on your visit.
Alan is indeed a gem in our team, known for his passion for timepieces and commitment to providing exceptional service. We’re glad that he could assist you in finding a Rolex watch that holds such sentimental value, and that he made the process special for you.
Thank you for taking the time to share your experience, and we look forward to welcoming you back soon!
Warm regards,
Watches of Switzerland
Tawfique at Canary Wharf
Tawfique at Canary Wharf was amazing, calling when he had managed to source a different model I visited store for a second time. Patient, knowledgeable, I felt under no pressure but couldn’t resist. Thrilled with my purchase.
29 mars 2024
Omdöme utan inbjudan
Svar från watchesofswitzerland.com
Dear DJ,
We are delighted to know you had a wonderful experience with Tawfique at Canary Wharf. While we are so excited for you, we can't take the credit as this interaction occurred in the UK! We welcome you to move your review to the UK division: https://www.trustpilot.com/review/watches-of-switzerland.co.uk?page=6
Thank you for sharing, have an amazing day!
Kind Regards,
Watches of Switzerland
Svar från watchesofswitzerland.com
Dear Scott Ronayne,
Your review made our day! Thanks so much for taking a moment to share. We pride ourselves on rapid shipping and great service, and are delighted to know you had a wonderful experience— Hope to welcome you back soon!
Kindly,
Watches of Switzerland
Svar från watchesofswitzerland.com
Greetings,
Thank you for the awesome review, it means a lot!
Kind Regards,
Watches of Switzerland
Svar från watchesofswitzerland.com
Dear Robert,
Thank you for the awesome review, we appreciate it!
Kind Regards,
Watches of Switzerland
Great and accommodating staff
1 juni 2024
Svar från watchesofswitzerland.com
Dear Reginald,
Thank you for the awesome review and kind words for the team, we appreciate it!
Kind Regards,
Watches of Switzerland
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