Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I signed up for what was supposed to be a one time free month offer. Never ever agreed to a recurring subscription, but I was still billed for a monthly plan. The worst part? There is no way to c... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

the website is basic when it comes to customer service and account mgmt. but good thing is they do respond very quickly via email. their gift chooser app is 2nd to none and we have just renewed anothe... Se mer

Betygsatt 3 av 5 stjärnor

It was great to use for competitions, but it isn't clear how to cancel. Once I got hold of an email address it was straightforward, but they definitely need to provide a clear, easy way to cancel on t... Se mer

Betygsatt 1 av 5 stjärnor

They're simply as group of thieves You'll purchase plan with 15$ or one time Then they'll take your billing information to make you pay again for continuing subscription without your permission! Ho... Se mer

Företaget har svarat

2,6

Dålig

TrustScore 2.5 av 5

95 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 72 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,6

Alla omdömen

(95)

67 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

A helpful team

A helpful team, I've been using WASK for a while now. It has really helped centralize my digital advertising management process. The highlight of the experience has been the customer support team. They respond incredibly quickly. While the pricing is a bit high for my current budget, I plan to continue using them for a while longer.

27 augusti 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

It's a scam

It's a scam.

They make it seem like it's a one time $15 fee, then 5 months later I noticed they've been charging me $25 every month. To top it off, there is no way to cancel on their site. You have to email them to cancel. I used the service one time for one giveaway.... wasted so much money.

1 augusti 2026
Omdöme utan inbjudan
Logotyp för Wask

Svar från Wask

Hi,

We’re sorry to hear about your experience and understand how frustrating unexpected charges can feel.

We would like to clarify that WASK’s subscription and pricing details are shown during the checkout process, including whether a plan is recurring. However, if this was not clear in your case, we take that feedback seriously and will share it with our team for review.

Regarding cancellation, our support team can assist users with subscription and billing requests. We’d like to review your account in detail, including your payment history, subscription status, and cancellation request, to better understand what happened and help you properly.

Please contact our support team with the email address(support@wask.co) linked to your WASK account so we can investigate this case.

Best regards,
WASK Support Team

Betygsatt 5 av 5 stjärnor

I had a great experience with WASK…

I had a great experience with WASK Support. They responded quickly, handled my request professionally, and processed my refund without any issues. Communication was clear throughout the entire process, and they honored everything they promised.
Thank you for the excellent customer service. Highly recommended!

6 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The system has potential.

The overall experience is good—bearing in mind that all AI-based systems currently exhibit some degree of deviation—but the support team has handled requests well, and I believe the operation will run smoothly.

27 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I thought this was a one time thing

I thought this was a one time thing, but they charge us monthly after. Also, cancelling is a nightmare

24 juli 2026
Omdöme utan inbjudan
Logotyp för Wask

Svar från Wask

Hi,

We’re sorry to hear that your experience was frustrating.

WASK’s pricing and subscription details are shown during the checkout process, including whether a plan is recurring. However, we understand your feedback and will share it with our team to improve clarity.

Regarding cancellation, our support team can assist with subscription and billing requests. To help us review your situation and assist you appropriately, please contact us at support@wask.co using the email address associated with your WASK account.

Best regards,
WASK Support Team

Betygsatt 3 av 5 stjärnor

Good for comps, not clear how to cancel

It was great to use for competitions, but it isn't clear how to cancel. Once I got hold of an email address it was straightforward, but they definitely need to provide a clear, easy way to cancel on their website.

17 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

A TOTAL SCAM!!

I signed up for what was supposed to be a one time free month offer. Never ever agreed to a recurring subscription, but I was still billed for a monthly plan.

The worst part? There is no way to cancel the subscription. I’ve tried everything, and the option simply does not exist. This feels deceptive and unfair to customers.

No company should make it this hard to unsubscribe or force people into payments they didn’t authorize. I am extremely disappointed and strongly advise others to be careful before signing up.

14 juni 2026
Omdöme utan inbjudan
Logotyp för Wask

Svar från Wask

Hi,

We’re sorry this experience left you feeling misled. That is never what we want.

We understand your concern about the free month offer, recurring billing, and cancellation process. We’d like to look into your account directly and help clarify what happened.

Please send your subscription email address to support@wask.co.

Best regards,
WASK Team

Betygsatt 4 av 5 stjärnor

Been testing an AI agent for our…

Been testing an AI agent for our Google/Meta accounts, here's what I found. WASK recently added this AI Agent thing for ad management, so I wanted to see if it actually helps or if it’s just another “AI” feature slapped onto a dashboard. So far, it’s been useful mostly for catching stuff I’d normally have to check manually: budget shifts, underperforming creatives, targeting issues, keyword problems, and general campaign optimization suggestions. It’s definitely not something I’d blindly let run everything on its own, but as a second pair of eyes for Google and Meta campaigns, it makes sense. Especially if you’re a small team or solo marketer and don’t want to spend half your day digging through campaign data.Not a magic button, but pretty practical for reducing manual checks. To fully evaluate it, I will try it for at least another month and then write my review again.

9 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

1 Star!

I emailed because I couldn’t cancel my subscription without contacting support, which is already a terrible business practice.

After telling them exactly how deceptive I found their cancellation process, they responded by offering me a refund only if I left them a 5 star Trustpilot review.

The irony is astounding. I had just explained why I thought their business practices were unethical, and they immediately followed it up with something even worse.

I wouldn’t trust a single 5 star review this company has.

3 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Charged again after confirmed cancellation

I was unable to cancel my subscription through the WASK dashboard because there was no clear online cancellation option available. Instead, I had to contact their support team just to cancel a plan, which already felt ridiculous for a paid software subscription.

WASK replied and confirmed that my subscription had been added to their cancellation list, that it would be cancelled before the next billing date, and that no further charges would be made.

Despite that written confirmation, I was charged again.

I then had to dispute the payment with my bank and block the merchant to prevent further charges. This is completely unacceptable. If a company confirms in writing that no further charges will be made, charging the customer again afterwards is a serious failure.

Based on this experience, I cannot recommend WASK. The cancellation process is poor, the billing experience was unacceptable, and I would strongly advise others to be careful before signing up.

2 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I set up a subscription however needed…

I set up a subscription however needed to cancel for the time being. I could not find a way to unsubscribe online so I reached out to customer service who replied quickly and helped me cancel my subscription. Thank you.

11 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They're locking help center behind a paywall

They're locking help center behind a pay wall, although this may not be illegal but it's still very rude to lock user from accessing the help center without paying.

26 maj 2026
Omdöme utan inbjudan
Logotyp för Wask

Svar från Wask

Hello,

Thank you for your feedback. We are sorry that your experience made you feel this way.

We would like to explain that our Help Center is designed to provide WASK users with product guidance and account-related information. Access may depend on the user's account status or plan, but our aim is never to prevent users from getting help or to make support feel inaccessible.

If you still need help, please contact support@wask.co directly, we will be happy to assist you.

Sincerely,
The WASK Team

Betygsatt 1 av 5 stjärnor

Absolute heinous practices

Absolute heinous practices. Did not notice my the “one” time payment is actually a monthly subscription with no help AT ALL. No one helps not even bs emails they send will do ANYTHING and I’m left with my **** in my hand left to keep paying. Worst decision of my life was to mention this to a friend. Sorry for anyone else dealing with this illegal malpractice.

26 maj 2026
Omdöme utan inbjudan
Logotyp för Wask

Svar från Wask

Hi,

We’re sorry to hear about your experience and understand how frustrating this must have felt.

At WASK, subscription and payment details are shown during the checkout process, including whether a plan is recurring. That said, we take your feedback seriously and would like to review your case to understand what happened.

We’re also sorry to hear that you felt you did not receive enough support. Please contact our support team with the email address linked to your WASK account, and we’ll look into your subscription, payment history, and previous support requests in detail.

Best regards,
WASK Team

Betygsatt 1 av 5 stjärnor

The TRUE definition of GREED.

You can't cancel your subscription unless you give them your credit card info and pay them....you have to PAY. TO CANCEL. YOUR SUBSCRIPTION. HOW. CAN ANYONE MANAGE TO DO SOMETHING AS EVIL AS THAT?

Oh and here's the kicker, going to the help center--- IT'S PAYWALLED. A HELP CENTER IS PAYWALLED!!!! I would make jokes but.....this is just sad.

Shame on you, Wask. Shame on you....

24 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Shocking service

Shocking service, Cancelled my trial after being led to believe it would give access to specific services but did not. Upon cancelation i was still being charged which my bank will be chasing up.

7 maj 2026
Omdöme utan inbjudan
Logotyp för Wask

Svar från Wask

Hello,

We're sorry to hear about the experience you had. We understand how frustrating it can be to feel a trial doesn't deliver what you expected and then see a charge after cancellation.

We'd like to thoroughly review your account, including your trial cancellation, subscription status, and billing history. To ensure we can properly investigate the matter and assist you, please contact our support team by emailing support@wask.co with the email address associated with your WASK account.

Sincerely,

Betygsatt 1 av 5 stjärnor

FAKE, CORRUPTED, FALSE PICKER?

Has anyone else experienced suspicious results with the WASK Facebook Giveaway tool?

We ran a giveaway with ~5,700 comments and tested the random picker 200+ times before announcing a winner.

The strange part:
only around 50 unique users kept getting selected repeatedly, while thousands of other participants never appeared at all.

I understand multiple comments may increase chances, but statistically this feels very abnormal.

Now I’m wondering:

Does WASK actually scan all Facebook comments?
Is there a Facebook API limitation?
Or is the randomization system flawed?

Would appreciate hearing if others had similar experiences with WASK giveaways.

17 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

There’s no way to cancel your…

There’s no way to cancel your subscription on the website. That’s a giant red flag - the jus keep billing you

18 maj 2026
Omdöme utan inbjudan
Logotyp för Wask

Svar från Wask

Hello,

We are sorry for the experience you are having. We understand that the lack of clarity in the cancellation process can be concerning.

At WASK, users can request cancellation, and our support team can assist you with any subscription and billing questions. We want to review your account to understand what happened and resolve this issue correctly.

Please contact our support team at support@wask.co using the email address associated with your WASK account so we can review your subscription and billing details.

Sincerely,
The WASK Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer