WAGNER Omdömen 

Purchased a Wagner 250m Pro for a small job spraying some steel trollies with an anti-corrosion paint, a job specifically marketed as what the product was meant to do. Machine failed after the first coat, I was immediately told by Wagner UK that it wasn't covered under warranty as I'd used the wrong paint, even though it specifically states on all literature that the machine will spray the paint used. Having over a week of emailing with Wagner they've now just washed their hands of it and told me I'll have to pay them if I want it repaired, an amount that they'll confirm when they've looked at the machine, and that it will not perform the task it was specifically marketed to do. Shocking quality product, with misleading or outright lying marketing followed up with a customer service with the biggest I don't care attitude it's ever been my misfortune to deal with. Would not touch their products with a 50 foot barge pole and I would, and will advise everyone else to steer well clear.

My Wagner 150M failed just after warrenty and I got this answer: There is no spare parts for Wagner 150M - it can't be repaired.
What a poor quality product and a no customer service at all - NEVER EVER buy Wagner products!

Have emailed wagner twice now and nothing,,, bought a wagner flexio 690 from tradepoint and it was missing the air hose, they refused to do anything and told me to contact the manufacturer,, now I have to pay 37.50 and delivery lol for a £2 hose,, its a joke its a plastic hose, I will never buy wagner again...

Wagner er en dårlig kvalitet. Jeg havde først en W950, da jeg havde brugt 10 spande maling gik den i stykker. Jeg valgte en 350 Pro, men efter 15 spande gik pumpen i stykker og Wagner ville ikke skifte selvom maskinen kun er 12 måneder gammel da de siger det er en slid del. det koster 50% af maskinens pris at få den skiftet.
Jeg skal aldrig have en Wagner igen, kvaliteten er simpelthen får dårlig.

called customer service today, went over my issue on 130 pro sprayer, they asked a few questions set me up with email, i answered their questions sent in couple pics to
verify and they email me back saying a new one was on the way. really impressed the way i was handled-
i like this 130 and use it a lot for latex applications, hose is long, the paint tub handles a gallon of paint and it lays down very even coat of paint. one little secret when the gun is clean for storage spray alittle penetrating oil at suction in the tub to oil up the piston that supplies pressure.
cheers.

Wagner group, in particular Allan really went out of his way to sort out the problem and got me replacement the next day. Very happy customer! :)

Looking for a simple o ring for control pro hea 350 but to no avail.might as well throw in skip .never seen such a bad back up service.they only want to sell new machines . stay well away from wagner

Absolut grotten schlechter Support. Mehr ls einen AB gibt es nicht. Man wird auch nicht zurückgerufen so wie Sie Bandansage suggeriert.

Worst customer service ever.
Stay away from any of their machine's- they are cheaply built all plastic and always goes wrong!

Customer service lines are bad people on the other end of the line do not want to help out and use every excuse in the books.

Called one of their sales reps after who said call back in 5 minutes I did , left a message and and has not returned my phone call.

If customer service was better rather then a couple of old guys on the Phone who think they are experts when clearly not.
They might get more reviews more then 1 star and the company will not go out of business. The way things are run there they will not be trading soon as all the competitors are much better.

Ich erwarb das Farbsprüsystem W590 und kann nur sagen: Finger weg! Es entwickelt kaum Power, die Farbe tröpfelt nur leicht aus den Düsen OBWOHL ich strikt nach Anweisung handelte und zwischendurch immer wieder die verstopften Düsen reinigte. Die von mir verwendete Farbe war ausdrücklich für ein Farbsprühsystem geeignet, ich hatte sogar leicht verdünnt. Ich wollte wissen, wie der Hersteller auf meinen Bericht reagiert: GAR NICHT! Es kam bis heute keinerlei Antwort bzw. Erklärungsversuch...das nenne ich unprofessionell, überheblich und frech.
Das Geld hätte ich gleich aus dem Fenster werfen können. Nie wieder....die gute alte Farbrolle tut es auch.

Bought a wagner paint sprayer 2 years ago with a 3 year warranty. The item has only been used 5 times and is not working. I rang them up and told them it has another year left on the warranty, they don't want to know. They said it was the fence paint I was using. I told him what was used and he said you shouldn't use that make then he went on to say you can't use alot of the makes in their sprayers. Why are they not listed in the instruction booklet telling you what you can and can't use. The warranty is not worth the paper it's written on. Absolute disgrace. They are not prepared to do anything about it. Don't buy this product you are throwing your money away. Paint the fence by hand.

The manual of their product (150M) does not allow you to use the equipment correctly. There is a mistake which made that I could not use the equipment. I then contacted Wagner in The Netherlands via their website, and got a response from an unauthorized distributor (PGZ) that I would get a refund, but after sending back the equipment I got a different response from a different distributor which said I do not get my money back. This is extremely frustrating and unprofessional. Not at all what you would expect from this expensive brand.

According to my bad experience,Wagner control pro 350 M is not suitable for purpose.
Esperienza assolutamente negativa.Appena acquistato ho dovuto chiederne la sostituzione perche' perdeva da una guarnizione .Con il secondo apparecchio invece ho consumato quasi due latte di vernice per fare,con fatica e male(striature,colature),una sola parete e poi si e' intasato.Due giorni di lavoro persi.L'ho riportato al venditore in cambio di un buono per acquisti futuri.Non lo consiglierei a nessuno.

Had a problem extending the guarantee, contacted them got a reply saying basically hard luck, so I replied to them and just ignored me VERY BAD COMPANY!!!