Jayson was responsive and dealt with my enquiry without making too much of an issue. He listened and acted to ensure the problem was resolved within 24 hours
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The search for a good rate was straightforward and successful. Search criteria were good for finding the deal I wanted. What is really good, is the quick and extensive help I received when I gave fe... Se mer
Företaget har svarat
So refreshing to book a hire car on a simple, straight forward website. Major car hire companies should take a lesson from Vroom as their websites are anything but easy to navigate! I know who I will... Se mer
Företaget har svarat
I was trying to book a car online. I was to be dropped at Darwin airport to pick it up, but your booking form would not allow me to go ahead as it required details on an incoming flight. Rang and spok... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
We provide the easiest way to compare and reserve cheap car rentals. We compare car hire in Australia and around the world. We are focused on customer care, innovation, and providing the cheapest car rental rates from our industry partners: Avis, Hertz, Budget, Thrifty, Europcar, Enterprise.
Kontaktuppgifter
4,6
Utmärkt
87 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Got me deal when all was lost when…
Got me deal when all was lost when everything and one was booked out. We are indebted!!
6 augusti 2018
Omdöme utan inbjudan
Svar från Vroomvroomvroom
Hi there! Thank you for your review and for choosing VroomVroomVroom. We hope we can help with your next car rental. Cheers, Julia
Excellent and prompt service answered…
Excellent and prompt service answered my question very satisfactorily.
2 maj 2018
Omdöme utan inbjudan
Svar från Vroomvroomvroom
Hi Tony!
Thanks for taking the time to leave us a review! We are glad you've had a great experience. Happy travels!
- Jess
Polite, Professional and Efficient
Vicki made booking really easy. She was polite, efficient and clarified a couple of issues of concern. And we got a great deal !!
8 februari 2018
Omdöme utan inbjudan
Svar från Vroomvroomvroom
Good afternoon Jackie. Everyone is so helpful because we have the best customers! We hope we can help with your next car rental. Cheers, Julia.
Quick and very helpful.
6 februari 2018
Omdöme utan inbjudan
Svar från Vroomvroomvroom
Hi Elena! Thank you for giving us a perfect rating and for recommending VroomVroomVroom to other travellers. See you on the road! Julia
Helpful, great deals
Helpful, easy to deal with and great deals - an excellent company to deal with and Vicki was a great help
2 februari 2018
Omdöme utan inbjudan
Svar från Vroomvroomvroom
Hi Paddi. Thanks for taking the time to write a review. We will pass this feedback onto Vicki and are very happy she was able to be a great help. Thanks Tia.
good explanation of making a booking.
12 december 2017
Omdöme utan inbjudan
Svar från Vroomvroomvroom
Thank you Teresa! Your positive feedback will be passed onto our team. Thanks for booking with VroomVroomVroom! Cheers, Julia.
Svar från Vroomvroomvroom
Good morning! We appreciate you taking the time to give us some positive feedback. Thanks for booking your car with us. Cheers, Julia.
Excellent service
Excellent service, Had to change names on this booking and it was done in a couple of minutes!! Awsome
29 november 2017
Omdöme utan inbjudan
Svar från Vroomvroomvroom
Great to hear from you Trudy! We are glad you have had a good experience. See you on the road! Julia.
Outstanding customer service!
I was very impressed with the customer service I received from Riz. She was lovely to chat too and helped me find the appropriate vehicle for my hubby and I for our trip to see my new grand daughter! Thanks Riz.. you made me smile!
10 oktober 2017
Omdöme utan inbjudan
Svar från Vroomvroomvroom
Thank you for your feedback Kerri. We are happy Rizza was able to assist you and make you smile :) We will pass your feedback onto her. Cheers Gilbert
The chat representative
The chat representative, Rizza, made my car hunt extremely easy. Great service and very knowledgeable. Thank you!
6 oktober 2017
Omdöme utan inbjudan
Svar från Vroomvroomvroom
Good Morning. Thanks so much for your positive review. I will pass your feedback on to the team. Thanks, Jess.
Excellent service +++
27 september 2017
Omdöme utan inbjudan
Svar från Vroomvroomvroom
Good afternoon! Thanks for giving us your feedback. Cheers, Jess.
Easy to use
Easy to use, quick support and good prices, also insurance is cheaper.
22 september 2017
Omdöme utan inbjudan
Svar från Vroomvroomvroom
Hi George. Thanks for for giving us your feedback. It's great to hear that you enjoyed your experience with VroomVroomVroom. Cheers, Jess.
Have used Vroom before
Have used Vroom before, always excellent. I needed some questions answered and some advice for my latest reservation, Riz sorted it all out for me. Outstanding!
15 september 2017
Omdöme utan inbjudan
Svar från Vroomvroomvroom
Good morning. Thanks for giving us your feedback - we are glad to hear that you had a great experience. Have a wonderful day! Jess.
had to hire a car due to flight …
had to hire a car due to flight cancellation, Riz helped me get a decent car with a very decent price and also answered all my queries. Riz is a star
13 september 2017
Omdöme utan inbjudan
Svar från Vroomvroomvroom
Good afternoon! Thank you for your review and for choosing VroomVroomVroom. Yes, Riz is our star 😀 I’m so happy that you enjoyed our service. Have a great day, Julia.
Today I was served by both Patrick & …
Today I was served by both Patrick & Vicki.
Their respond & service were swift. With these, any enquires or mistakes made on our booking, there is someone there to assist. Good.
Thank you & keep up the good work.
3 juli 2017
Omdöme utan inbjudan
Svar från Vroomvroomvroom
Hi Joe! Thanks so much for your wonderful comments. We are glad you have had a good experience. Let us know if there is anything we can help you with. See you on the road! Julia
Svar från Vroomvroomvroom
Woohoo! It's wonderful to hear that you have enjoyed booking with VroomVroomVroom. We hope to hear from you again! Cheers, Julia
The online chat helped a lot with my …
The online chat helped a lot with my booking! Very fast and easy..
27 juni 2017
Omdöme utan inbjudan
Svar från Vroomvroomvroom
Thank you! It's always fantastic to hear that customers have enjoyed booking with us. We hope we can help with your next car rental. Cheers, Julia
Excellent on-line help faster than the phone!
Jen was friendly and eager to help in an immediate manner. It's a pleasure to receive such great support online!
26 juni 2017
Omdöme utan inbjudan
Svar från Vroomvroomvroom
Dear Traveler! Thank you for your review and for choosing VroomVroomVroom. I’m so happy that you enjoyed our service. See you on the road! Julia.
the customer service is great and …
the customer service is great and helpful!
23 juni 2017
Omdöme utan inbjudan
Svar från Vroomvroomvroom
Hi Tony! Everyone is so helpful because we have the best customers. We hope we can help with your next car rental. Julia
Thank you for your quick reply real …
Thank you for your quick reply real time!
20 juni 2017
Omdöme utan inbjudan
Svar från Vroomvroomvroom
Hi Shingi - glad we were able to efficiently help you. Cheers Tia.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.