Sally was totally brilliant! Very patient and clear, and extremely knowledgeable with excellent problem-solving skills too. We actually really enjoyed getting our new phone and internet account. Thank... Se mer
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Plats
Byt plats29/30 Parliament Street, YO1 8RS York, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Hannah was the best sales person I have ever met in Vodafone ( I have been with VF for 20 years … & not always been complimentary). However, Hannah put all that right. She was extremely amazing with m... Se mer
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Hannah in the York branch is awesome. I am a middle aged, menopausal, clueless woman who doesn’t know her gigabytes from her chicken bites. Hannah has all of the patience needed for such a difficult c... Se mer
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I came in in a fluster on a Friday evening 45 mins before closing, after my phone had given up on reading its SIM card and i had a big journey ahead. The staff were very patient with me and took care... Se mer
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Företagsinformation
Om Vodafone UK - York
Skrivet av företaget
Kontaktuppgifter
29/30 Parliament Street, YO1 8RS, York, Storbritannien
4,5
Utmärkt
428 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Faith was amazing
Faith was amazing, patient, kind and knowledgeable. A real asset.
26 september 2026
Omdöme utan inbjudan
Svar från Vodafone UK - York
Hey Gill,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sally was totally brilliant
Sally was totally brilliant! Very patient and clear, and extremely knowledgeable with excellent problem-solving skills too. We actually really enjoyed getting our new phone and internet account. Thank you Sally!!
15 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - York
Hey Rachel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jay was super friendly and helpful
Jay was super friendly and helpful. Got everything I went in for quickly and efficiently. Thank you!
7 september 2026
Omdöme utan inbjudan
Svar från Vodafone UK - York
Hey Leonie,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlin in York was excellent! Thank you!
Caitlin in York was excellent! She is very enthusiastic! She has a vast knowledge! We received a perfect service! She is a great sales! Thank you!
4 september 2026
Omdöme utan inbjudan
Svar från Vodafone UK - York
Hey There,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Hannah is absolutely amazing
Hannah is absolutely amazing to deal with. She make you feel valued and you don’t feel like someone is trying to make you buy, which many others do.she stayed past her working hours to complete my new contracts with a smile on her face the whole time. Super service! Thank you ❤️
11 september 2026
Omdöme utan inbjudan
Svar från Vodafone UK - York
Hey Sara,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hannah was the perfect salesperson she…
Hannah was the perfect salesperson she explained everything so clearly and made me feel so relaxed. I old and phones are not my thing but Hannah made the experience easy.
9 september 2026
Omdöme utan inbjudan
Svar från Vodafone UK - York
Hey Nigel,
Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was recently assisted in the store by Faith
I was recently assisted in store by Faith who was very friendly and worked very efficiently in completing a trade in and a new sim contract during one visit, which I’d usually do online so I didn’t expect it to be this easy to do in store- Thank you for being so helpful!
15 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - York
Hey Bee,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The staff “Hannah” from York branch is…
The staff “Hannah” from York branch is amazing and she is very friendly and helpful.
31 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - York
Hey Zixin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Super Helpful and Patient Staff (even on a Friday Evening!)
I came in in a fluster on a Friday evening 45 mins before closing, after my phone had given up on reading its SIM card and i had a big journey ahead. The staff were very patient with me and took care and time to help. Jay methodically helped test whether it was a SIM or phone issue and after deducing it was the phone, helped advise me on where i could seek a repair. I asked about contracting a new one phone and everyone helped advise me on what may suit my needs, not trying to unnecessarily sell the biggest and best but helping me get value for my needs/wants. Jay then also sought out a sensible SIM contract to go with it finding something that almost matched my current SIM only price, a big win, and everyone stayed past closing to help set that up and send me on my way ready to tackle my journey. Very happy with my experience and i appreciate everyone that helped (sorry that i didnt take everyone's names!)
28 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - York
Hey Charlotte,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jay was very helpful,helped me get my…
Jay was very helpful,helped me get my esim activate the man is a credit to the company and should have his won store 10/10
29 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - York
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
No complaints whatsoever
Went in to pay off the rest of my device plan and upgrade to a new phone.
Got served by Nicole and she was lovely and polite. All done quickly and no problems at all.
28 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - York
Hey Sara,
Thanks for the lovely review and fantastic support for Nicole.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service by Jay really…
Brilliant service by Jay really professional and listening to our needs
28 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - York
Hey Rach,
Thanks for the lovely review and fantastic support for Jay. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The experience was fantastic which was…
The experience was fantastic which was mainly due to Hannah, she went above and beyond in order to make sure what I need and I left fully satisfied, would highly recommend the service and she was the reason why
27 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - York
"Hey Marty,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Jay - York store
Jay - York store.
Superb customer services went above and beyond to rectify my problem with data. 10/10 thank you so much Jay!
26 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - York
Hey Lizzie,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hannah from Vodafone in your was ace
Hannah from Vodafone in your was wonderful. She was respectful knowledgeable and human. She gave me the time and space to make decisions. She didn’t assume knowledge. She was a breath of fresh air! Thank you so much Hannah.
22 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - York
Hey Sarah,
Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Stop contacting me you Vodafone are a…
Stop contacting me you Vodafone are a disgrace iv told you 3 times im taking my broadband away from you inn Oct too fibre broadband iv taken my sons sim card away from you now and my mobile will be very soon can't wait too get away from your targeting bad behaviour im not a well man and you just make it worse so go away and don't answer this reveiw im not allowed too print what I think of your service
3 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - York
Hi John,
Thank you for sharing your feedback. I understand from your comments that you've repeatedly asked not to be contacted and that you're frustrated by recent changes relating to your broadband, mobile services, and marketing communications. I'm sorry for the distress and inconvenience this situation has caused.
I sincerely apologise for the difficulties you have encountered with our service. I completely understand the significance of a seamless and hassle-free experience, and I truly regret that we have fallen short of your expectations. Please be assured that this is not the level of service we aim to provide to our customers.
To ensure your concerns are reviewed and addressed by the appropriate team, I recommend contacting our support teams by calling 0333 304 0191 or through Live Chat here: http://vodafone.uk/2LCJiTm
If you ever need anything further, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
Jay was very helpful and very…
Jay was very helpful and very knowledgeable and helped with everything I needed. Even gave me some advice on places to visit whilst on holiday.
20 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - York
Hey Emily,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service from Jay
I worked with Jay and he provided amazing service and promptly resolved my issue as well as helped me review my existing account and find me some savings.
17 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - York
Hey Nathaniel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Great advice, listened and understood my requirements
16 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - York
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Came to jay with so many issues and he…
Came to jay with so many issues and he fixed them all he’s a credit to the company , thank you so much jay
15 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - York
Hey Ellie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.