I manage 3 family mobile phones and often visit Vodafone branch in Worthing . Georje the customer advisor always helps to answer difficult questions, advises on the efficient phone usage when abroad a... Se mer
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14 Montague Street, BN11 3HA Worthing, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I manage 3 family mobile phones and often visit Vodafone branch in Worthing . Georje the customer advisor always helps to answer difficult questions, advises on the efficient phone usage when abroad a... Se mer
Företaget har svarat
Called in as my phone was due for an upgrade. Introduced to very helpful Georje who talked me through my options and found me an excellent deal with the help of Lana who was also training up Harry. Gr... Se mer
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The member of staff, think her name was Heidi, with the help of another advisor talk me through the positives of my phone update. Even saying it might be more beneficial and money saving to come back... Se mer
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Marley and Gorje were extremely helpful in the store! Helped me with a very good broadband deal and it was a very smooth and easy experience from beginning to getting the broadband all set up and work... Se mer
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Skrivet av företaget
14 Montague Street, BN11 3HA, Worthing, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I have been a Vodafone customer for over 20 years yet never been to a Vodafone store.
I was confused with what option I should choose for my latest upgrade and popped into the shop to ask.
Harrison was amazing and explained everything really well about my options and actually saved me money on my upgrade.
I had technical problems with the phone and ended up in store two times after this and Harrison helped to fix the issues.
I do not usually write reviews but I was so disappointed with the customer service I have received over the phone in regard to the fault and my options. Harrison has restored my faith in Vodafone by fixing the issues and making things right for me.

Svar från Vodafone UK - Worthing
Megan went above and beyond to help me set up new phone and sort a new broadband deal today. Very happy with the service, thankyou😊

Svar från Vodafone UK - Worthing
I'm always put off changing my phone as it is never an easy experience! However, last Saturday I had to upgrade both my phone and sim, and couldn't have asked for more help and patience from both Harrison and Meg. They were both friendly, professional and above all took the time to answer my questions, which were a lot! They also ensured the change over of phones was smooth. The experience was only let down when trying to apply an NHS discount on line from home later that day, I had to call Vodafone for some help, but they couldn't have been more different, very unhelpful and I got the sense couldn't really be bothered, so back to the shop I went, and Harrison went above and beyond to sort out the issue. Thanks!

Svar från Vodafone UK - Worthing
Very efficient and friendly service. Megan was very helpful and sorted all our problems while we changed contracts.

Svar från Vodafone UK - Worthing
We were helped by Finley, the most helpful, kind, understanding member of staff in the Vodafone Worthing store. Went to either upgrade or cancel our contract as having g issues with Vodafone customer service and getting hold of them. He went above and beyond to help my son out with getting a new phone, talked to him (he has learning needs) made him feel confident and confident and comfortable. Treated him with care and diligence. Well done Finley

Svar från Vodafone UK - Worthing
Megan helped us get the best deal for our phone contracts . She was great, friendly ,knowledgeable and professional.
She was able to sort out our upgrades and deal with a challenging situation to get our phones all sorted swiftly and efficiently. Thank you

Svar från Vodafone UK - Worthing
Marley was absolutely amazing and fantastic at the Worthing branch. I was at my wits end with parental control and how to do it and he sat with me for a long time and was so very happy to help. I have now left EE (absolutely awful) and re joined Vodafone. I was their customer for over 35 years and I will not leave again. Thank you Marley so much for all your invaluable help and support.

Svar från Vodafone UK - Worthing
Great customer service. Came in to upgrade two phones. Lana took her time going over the different packages and explained everything in detail, came away very happy.

Svar från Vodafone UK - Worthing
Marley was so helpful and patient , he got my phone working again . Very friendly and informative

Svar från Vodafone UK - Worthing
Amazing team. Thanks so much...
Shame other customers in-store lacked manners. Found Finley to be understanding and patient... Thanks everyone 🙏

Svar från Vodafone UK - Worthing
Today I met Mr.Harrison in Worthing Vodafone center, very pleasant and with welcoming approach, he answered my questions and suggested excellent plan. He is very attentive and approachable staff, very knowledgeable about the work. Thank you so much for sorting out my issue and really appreciated your service…

Svar från Vodafone UK - Worthing
Finn was incredibly helpful in helping us set our son up with a new phone. He chatted with our 2 boys and made a potentially dull shopping trip a highlight for them. Also advised us on best approach to using our phones abroad.

Svar från Vodafone UK - Worthing
Nice customer service

Svar från Vodafone UK - Worthing
Excellent ,friendly ,informative ,problem solving experience with Harrison re upgrade .

Svar från Vodafone UK - Worthing
Marley was great. We got sorted in no time. Would definitely use him again

Svar från Vodafone UK - Worthing
I had a limited amount of time in my lunch break, Scott managed to fully sort my upgraded and save me money in super quick time, very impressed!

Svar från Vodafone UK - Worthing
Scott was very helpful and considerate
Great deal for a 30 day SIM

Svar från Vodafone UK - Worthing
Would like to commend Harrison . We had to wait a while but boy did he know his stuff and sorted out an issue so well that we were amazed at the efficiency friendliness and competence he displayed as well as finding what was best for us ! Give us more like Harrison👏👏👏👏

Svar från Vodafone UK - Worthing
I absolutely love Vodafone customer services! You coming with a problem and your staff sorting it out straight away. Today Harrison helped me to fix my Internet issues on my both phones. He looked up on my accounts and offered to save a bit of money on my 3 contracts. Now tell me who doesn't like to save money on their phone bill? I definitely love it! He saved me £30 on phone bills and then saved me £12 on my broadband.
He was very polite, helpful and talkative. As I said before thank yuou Vodafone customer service it is always a pleasure to see you!

Svar från Vodafone UK - Worthing
Thank you Fin for your patience and fantastic customer service.
Regards Dorothy

Svar från Vodafone UK - Worthing
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