Archie and Maddie were fantastic. Very knowledgeable and got a competitive deal and Maddie set up my new device for me. Excellent service all round. Very happy.
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Plats
Byt plats125 High Street, SO23 9AS Winchester, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Maddie at your Winchester branch was very personable, extremely knowledgeable and efficient. Very grateful for her help in sorting out my connectivity issues
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Harvey was brilliant - sorted out a new contract phone & an upgrade for us. Explained options clearly & was lovely enough to set up our mum’s phone for her, including her photo of Dad as her screensav... Se mer
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James explained a reasonably complex offer to us making it easy for us to understand. He at all times showed great patience and answered our questions with ease and in a very professional manner. H... Se mer
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Företagsinformation
Om Vodafone UK - Winchester
Skrivet av företaget
Kontaktuppgifter
125 High Street, SO23 9AS, Winchester, Storbritannien
4,9
Utmärkt
224 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
James was very helpful and…
James was very helpful and knowledgeable, great service, Thank you!
26 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Winchester
Hey Lauren,
Thanks for the lovely review and fantastic support for james.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service
James was friendly and courteous and, while he had never encountered a problem like mine before, he had it fixed within 20 minutes, issuing me a new SIM at no extra charge.
25 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Winchester
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Winchester Vodafone Customer Service
Hannah was brilliant helping us. She is knowledgeable and made suggestions that really work for us. She was patient with all our questions and made sure we were satisfied. She’s a real professional.
21 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Winchester
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent customer service from Maddie
Excellent customer service from Maddie. Went in to the store ad-hoc, undecided if I should upgrade. After speaking to Maddie, I decided to purchase. Assisted with guidance, transferring Apps etc. Really helpful, with a good sense of humour. Thank you Maddie.
22 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Winchester
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Massive thank you to Hannah at Vodafone…
Massive thank you to Hannah at Vodafone Winchester for all her help with sorting out my new phone. Excellent customer service and she went above and beyond to get my phone sorted so thank you Hannah !
6 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Winchester
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Great service at Winchester branch
I was helped at the Winchester branch by James. It was a wonderful experience and he is fantastic.
16 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Winchester
Thank you for the positive review Robyn :)
Vodafone Social Media Team
Yesterday my wife & I visited our local…
Yesterday my wife & I visited our local store in Winchester and received great advice and help from staff member Archie. He answered all our questions and gave faultless service throughout. He is a real credit to Vodaphone. 10/10!
5 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Winchester
Hey S G,
Thanks for the lovely review and fantastic support for Archie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
SUPERB SERVICE
31 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Winchester
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Archie was 1st class
Archie was 1st class !
I was in desperate need to upgrade my phone. He sorted out the best contract for my needs and then uploaded everything from old phone to my new one .
Great team in the Winchester branch made me feel welcome and were very knowledgeable and professional.
Shout out to Hannah for her assistance.
31 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Winchester
Hey Tim,
Thanks for the lovely review and fantastic support for Archie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mandy was amazing
Mandy was amazing! Very helpful!! She took as much time as needed to deal with my request. Thank you!
23 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Winchester
Hey George,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went into tGreat Service he local Winchester …
I went into the local Winchester Vodafone branch to get a new handset .I met a young assistant called Archie . He was so kind , helpful and patient and sorted out transferring all my apps and data from my old phone to my new phone . I asked alot of questions which he always answered with a smile on his face . The next day I had to go in again as I wasn't sure about something and again Archie sorted my problem out efficiently and quickly.
14 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Winchester
Hey Phil,
Thanks for the lovely review and fantastic support for Archie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Samuel has been very helpful and…
Samuel has been very helpful and informative. Great customer service!!
12 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Winchester
Hey Daniella,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went in to the Vodafone store in…
I went in to the Vodafone store in Winchester last Friday and they were very friendly and helpful and were very shocked at how badly O2 treated me and they Even laughed about O2 and said the person he had in the store 15 minutes before me had the same problem as I did with O2.
4 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Winchester
Hey John,
Thanks for the lovely review and fantastic support for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went in to Vodafone on Friday last…
I went in to Vodafone on Friday last week and they were very friendly and very helpful they were in Winchester store and he knew what I needed as I told them what happened with the last phone provider which was the most poorest provider ever which was O2 and I will stick with Vodafone and I won’t change to nothing else because Vodafone is the best it is so Vodafone 10/10 much more better than O2 which I give -10/10
4 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Winchester
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Maddison was very helpful and…
Maddison was very helpful and knowledgable. I got everything I was after, quickly. Really appreciate the service! Lovely team :-)
7 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Winchester
Hey Misaki,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
They answered my question clearly and…
They answered my question clearly and did what I wanted very quickly and politely. Then Maddison was very helpful but not pushy about suggesting a better deal than I had on another phone. A great experience overall.
4 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Winchester
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent assessment of the options I…
Excellent assessment of the options I had and prompt efficient processing of the changes. Well done Archie in Winchester.
3 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Winchester
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sam was very helpful and informative
Sam was very helpful and informative! He helped me with my sim contracts and getting myself a good deal. He took the time to sit down with me and explain everything and took into account what we needed.
The customer service in Winchester is always amazing and the team are always helpful with any issues that arise. I will definitely be back when my contracts need upgrading again.
28 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Winchester
Hey Bow,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hannah was amazing
Hannah was amazing. Great service and very knowledgeable and helpful.
19 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Winchester
Hi Chris. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Maddie 10/10
I was served by Maddie and she was very knowledgable and proficient with helping set up a new broadband connection moving from Sky. Would recommend to anyone who’s looking to come into Winchester Vodafone
5 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Winchester
Hi Hannah. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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