Soha was very approachable, answered my queries without issue. Felt comfortable and well looked after. Nice manner and approach. I appreciated her help.
Företaget har svarat
Plats
Byt platsUnit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Emine was amazing! She went above and beyond with her customer service, told us about additional offers. She was very helpful and friendly
Emine was fantastic; she was very helpful when I came in to upgrade my phone, explained everything clearly to me, and was friendly with a smile on her face.
Very good customer experience! D’anna is pleasant, listens very well, knows the business and wastes no time of the client. Her smile is a plus
Företagsinformation
Om Vodafone UK - White City
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, Storbritannien
4,9
Utmärkt
553 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service by Rumana
26 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - White City
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful in setting in up my new…
Very helpful in setting in up my new phone number when I moved. Rumana was very polite and helpful.
25 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - White City
Hey Conor,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Hai
Hai was excellent as always, shame about the football club he supports
23 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - White City
Hi Ravi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Soha has been very friendly and help me…
Soha has been very friendly and help me explain all the offers that I can choose from and help us which is best suit for me. Very happy with the service I received and I’ll recommend my friends for future reference.
16 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - White City
Hi Thar! We're happy to hear that you found the service helpful and friendly. We appreciate your recommendation and thank you for your review!
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was helped by Stephan today at the…
I was helped by Stephan today at the Westfield White City store, extremely great service, I couldn’t recommend him and the team more. So happy I switched to Vodafone!
5 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - White City
Hi Trifene.
We're happy to hear that you had such a positive experience at the Westfield White City Store!
Thanks,
Vodafone Social Media Team
Stephanes customer service skills were…
Stephanes customer service skills were 100% spot on, he was friendly, charming and quickly able to resolve my issue!
4 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - White City
Hey Marsius,
Thanks for the lovely review and fantastic support for Stephanes.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had a great experience with Stephane
Had a great experience with Stephane! Helped me with upgrading my contract - was super friendly and easy.
2 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - White City
Hey Tom,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Stephane is the best business advisor…
Stephane is the best business advisor I’ve ever dealt with. He definitely needs a promotion. My best time I’ve ever had at Vodafone. I would definitely recommend a promotion for this young gentleman. Bless him, he made my experience one for the books
28 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - White City
Hi Thomas. Thank you for your review for Stephane. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great sim offer from sales advisor Hai
Great sim offer from sales advisor Hai, quality honest service
27 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - White City
Hi Alzentani. Thank you for your review for Hai. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great advice
Stephane is a great guy he gave me a great offer in broadband i save a lot of money the same time he cancel my old one for me. He was an excellent advisor.
25 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - White City
Hey Farid,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Stephane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had an outstanding experience at…
I had an outstanding experience at Vodafone Westfield Shepherd Bush,Hai was absolutely amazing.
20 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - White City
Hey Jeddie,
Thanks for the lovely review and fantastic support for Hai.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service with Stephan
12 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - White City
Hey Mujahed,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Steph was extremely helpful
Steph was extremely helpful, professional, and informative. Would highly recommend Vodafone for their great customer service.
12 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - White City
Hey Rohan,
Thanks for the lovely review and fantastic support for Steph.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
This is the worst mobile phone shop I…
This is the worst mobile phone shop I have ever been served by .. I purchased a new plan and gave them my PAC number for the migration of my number from EE to them They said it will take 48 Unlimited Max Red Plan, 4 days later not happening ..called customer service they said I have to wait 9 days over the bank holiday period with no number whatsoever till they fix the mistake the store has done . AVOID!!
13 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - White City
Hey Ahmed,
We sincerely apologize for the delay in the migration process and want to assure you that our commitment is to deliver high-quality services.
You can reach out to our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm
If you have already spoken to the team but not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Svar från Vodafone UK - White City
Hey Halyna,
Thanks for the lovely review and fantastic support for Asmaa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Stephan helped me alot
Stephan helped me alot. Great customer service
15 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - White City
Hey Bakta,
Thanks for the lovely review and fantastic support for Stephan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone sales Help
Lateral thinking , clarity and excellent explanation of options and how I can actually be a better communicator within a brand new plan which is affordable adaptable and expandable .
Should selling Rockets 🚀 airlines or buildings .
13 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - White City
Hi Trevor. Thank you for your review. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service!!!
Great service, really worked everything out for us very patiently.
10 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - White City
Hey Patrícia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Asmaa was super helpful and patient…
Asmaa was super helpful and patient with my decision. Amazing work !
9 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - White City
Hey,
Thanks for the lovely review and fantastic support for Asmaa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Stephan was absolutely BRILLIANT in…
Stephan was absolutely BRILLIANT in assisting me with my upgrade today. As a customer of 19 years, I could not be happier.
7 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - White City
Hey,
Thanks for the lovely review and fantastic support for Stephan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.