Rush was very kind and patient with my elderly mum who has Parkinson's disease. Great guy, experienced and explained everything very clear for my mum.
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Plats
Byt plats45 Cheese Lane, NN8 1EX Wellingborough, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Went in to renew our contracts last week Had Jordan as our assistant. He was helpful funny professional knowledgeable and nothing was too much trouble Went in today to collect and again he was amazi... Se mer
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Saffron from Wellingborough store was more than happy to help me with my data transfer from my old phone to my new one, she put me at ease following my negative experience with Northampton store. I wi... Se mer
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Our advisor for the last 2 Saturdays has been Jordan, we were with him for 2 hours each day whilst first choosing new phones and setting up our contracts and then this week to pick up our phones. He... Se mer
Företaget har svarat
Företagsinformation
Om Vodafone UK - Wellingborough
Skrivet av företaget
Kontaktuppgifter
45 Cheese Lane, NN8 1EX, Wellingborough, Storbritannien
4,9
Utmärkt
256 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Jordan helped me fix my phone
Jordan helped me fix my phone, massive thank you!!!
9 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Wellingborough
Hey Joyce,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mr Raj at Vodafone Wellingborough
Mr. Raj was incredibly helpful during the change of my phone process. Great thanks to him and his amazing level of support and the service.
5 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Wellingborough
Hey Andrey,
Thanks for the lovely review and fantastic support for Raj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgraded to new phone today and had…
Upgraded to new phone today and had expecting service from Raj help me set my new phone up and tranfer data
5 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Wellingborough
Hey Mr Patel,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went to Vodafone to see Raj
Went to Vodafone to see Raj. He sorted me wife nee sim.card out. Service was great always see Raj the Store Manager.
5 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Wellingborough
Hey Dave,
Thanks for the lovely review and fantastic support for Raj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jordan Charles (Wellingborough branch) was…
Jordan (Wellingborough branch) was extremely helpful this morning; he was knowledgeable, patient and personable. He transferred data as requested from one phone to another; nothing was too much trouble. He is a valuable asset to the team ; well done; he made two old people very happy!
1 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Wellingborough
Hey Andrea,
Thanks for the lovely review and fantastic support for Jordan
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jordan was a very nice helpful young…
Jordan was a very nice helpful young man .
19 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Wellingborough
Hey Dorothy,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Great service, very professional. Worked around a problem encountered and sorted me with a new phone. Thankyou.
18 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Wellingborough
Hey Tom,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
i had a new phone and hadn’t been able…
i had a new phone and hadn’t been able to connect it , Jordan had me up and running within minutes, really friendly and helpful
14 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Wellingborough
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Knowledgeable helpful staff!
Jordan was exceptionally knowledgeable, polite and helpful.
He was able to advise me on the best deal and then kindly set up my new phone by transferring everything.
13 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Wellingborough
Hey there,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at
vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Misleading 5G Coverage – Signal Is Practically Useless in NN8 2PZ
Vodafone claims that 5G is available in my area (NN8 2PZ), but the actual signal performance tells a different story.
I’ve tested the speeds in multiple nearby postcodes and got reasonable results (for example, 48 to 55 Mbps in NN8 1HX, 1HH, and 1EY). However, in NN8 2PZ, I’m getting speeds as low as 10 Mbps, despite my phone showing a 5G connection.
It feels like a 5G signal is being advertised just to tick a box, but in reality it is practically unusable where I need it most. This is misleading and very frustrating, especially when I chose Vodafone based on their advertised coverage.
Also note: Vodafone support has told me there is no 5G coverage in my area. This further proves how misleading the signal indicator is and raises questions about the accuracy of their advertised coverage.
8 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Wellingborough
Hey Jaisal,
I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. However, 5G coverage in NN8 2PZ is limited and outdoors only and same can be checked here on our website: https://www.vodafone.co.uk/network/status-checker. I recommend reaching out to the calling teams if you need further help by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Svar från Vodafone UK - Wellingborough
Hey Darryl,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Saff at Wellingborough branch was…
Saff at Wellingborough branch was extremely helpful and sorted out my problem with my phone.
6 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Wellingborough
Hey lucy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lost my phone on holiday
Lost my phone on holiday, tried to get it sorted while I was away but with no success, came home and went to wellingborough store and spent a good hour with JORDAN and finally got it sorted thanks
5 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Wellingborough
Hey Simon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We had very amazing experience
We had very amazing experience. Raj look after us and help as a lot we came out very happy and satisfied. Thank you so much Raj
24 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Wellingborough
Hi. It's great to see you're pleased with the customer service from our Vodafone team and Raj in one of our stores. Thank you kindly for leaving this brilliant feedback
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Saff was really helpful with checking…
Saff was really helpful with checking why my signal keeps dropping in and out. Great customer service 🙂
11 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Wellingborough
Hey Cj campbell,
Thanks for the lovely review and fantastic support for Saff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rush helped me with my upgrade for SIM…
Rush helped me with my upgrade for SIM card. Gave me very good deal.
Thanks
1 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Wellingborough
Hey Catalin,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rush was very helpful
Rush was very helpful. We had a few problems with regards to a recent change of address but everything was explained and checks needed to be carried out. The next day we received a call as the checks were all done and we returned to the store to complete the formalities and collect our new phones. Very pleased with the service.
1 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Wellingborough
Hey there,
Thanks for the lovely review and fantastic support for Rush. It is always a pleasure to read such positive feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Raj was great he set up my new phone…
Raj was great he set up my new phone and help me reset password for app I cudnt get into. Very helpful.
1 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Wellingborough
Hey Samuel,
Thanks for the lovely review and fantastic support for Raj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was looking for another contract for…
I was looking for another contract for my son and rush helped find the right contract for him with secure net for safety.
Thanks
11 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Wellingborough
Hey Hari,
Thanks for the lovely review and fantastic support for Rush.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I came in to see saffron about my bills…
I came in to see saffron about my bills and she was very helpful and explained everything in detail.
26 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Wellingborough
Hey Paulina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
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