Diana was amazing from start to finish, she explained everything clearly. Really couldnt have asked for better service. Then when collecting my phone, Elise helped me out , very pleasant. Amazing ser... Se mer
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Plats
Byt platsUnit 4 , The Shire Shopping Centre, BA14 8AT Trowbridge, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Diana was very polite and extremely helpful with me today. She has saved me money on my sim contract and explained to me the benefits of having global roaming added onto my account, meaning I can now... Se mer
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The experience i had with Diana in the Vodafone shop today was amazing. She was very helpful and polite. Thank you and good luck for your wedding
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Dylan in the Trowbridge store was fantastic and guided me through the 'hassle' of purchasing a new phone. Being a dinosaur, this was very much appreciated. I have always been a Vodaphone customer sinc... Se mer
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Företagsinformation
Om Vodafone UK - Trowbridge
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Kontaktuppgifter
Unit 4 , The Shire Shopping Centre, BA14 8AT, Trowbridge, Storbritannien
4,9
Utmärkt
261 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Brad was amazing in helping us today!
14 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Trowbridge
Hey Lynn,
Thanks for the lovely review and fantastic support for Brad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Found the staff to be exceedingly…
Found the staff to be exceedingly helpful. Kamil gave me the customer journey I thoroughly enjoyed. Thank you all for doing so.
10 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Trowbridge
Hey Nick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Vodafone
Georgia was superbly professional and helpful, this was a really easy experience. Thank you.
10 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Trowbridge
Hey Jon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Wesley was very helpful and…
Wesley was very helpful and informative. We were given all the information we needed and no over zealous selling of unnecessary products
10 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Trowbridge
Hey Diane,
Thanks for the lovely review and fantastic support for Wesley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We had an amazing experience at…
We had an amazing experience at Vodafone today. They were very helpful with our variety of upgrades. Wes was very helpful with organising everything
3 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Trowbridge
Hey Gareth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Wes was extremely helpful and met all…
Wes was extremely helpful and met all our needs and answered all questions that we put to him satisfactorily. I look forward to his help in future when required. He made a potentially stressful day much easier.
8 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Trowbridge
Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brad in Vodafone Trowbridge was amazing…
Brad in Vodafone Trowbridge was amazing at with my phone upgrade in explaining everything thoroughly. 5 stars!
7 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Trowbridge
Hey Alison,
Thanks for the lovely review and fantastic support for Brad.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Dylan
Excellent service from Dylan. Helped me with upgrading my new phone swiftly.
3 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Trowbridge
Hey Tim,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had a fantastic,easy transfer to my new…
Had a fantastic,easy transfer to my new phone today, Brad was very helpful and was a simple upgrade in the end, very happy!
2 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Trowbridge
Hey Chris,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brad has been fabulous today
Brad has been fabulous today, explained everything in detail. I'm really happy with my experience in your Trowbridge store today. Thanks Brad 5 * from Me.
31 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Trowbridge
Hey Tracy,
This is fantastic to hear! We really appreciate the feedback. Thank you for showing such support for Brad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Wes and Kamil.
Excellent service from Wes and Kamil.
29 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Trowbridge
Hey Sally,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Super service
Super service. Brad dealt with my purchase very professionally with all details explained clearly for me to understand.
15 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Trowbridge
Hi Anthony,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Georgia was great
Georgia was great, set up the phone, data transfer the lot. Made a techno phob like me feel so much better
12 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Trowbridge
Hi Karen,
Thanks a lot for the insightful feedback for Georgia, it's really appreciated.
If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great advice and knowledge
Great advice and knowledge, Dylan was very helpful
11 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Trowbridge
Hi Shirley,
Thank you for your review for Dylan. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
We came in to your store at Trowbridge
We came in to your store at Trowbridge, and were served by Brad and he was fantastic with his help, a very polite and helpful young man, I would definitely recommend Them and him. Great service!
10 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Trowbridge
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Excellent service by Georgia
Excellent service by Georgia, prompt efficient and pleasant experience and very knowledgeable ,I will stay with Vodafone as their staff deliver a proper service .
26 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Trowbridge
Hi Mrs Kingston,
We really appreciate your wonderful feedback on Georgia, thank you! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Went into Vodafone store to have data…
Went into Vodafone store to have data transferred on to new phone. Brad was really helpful and great with my phones. Trowbridge Vodafone is great!
26 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Trowbridge
Hello,
It's great to hear about the positive experience which you've had with Brad. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Turning a lost iphone15 into a 16!
Just been sorting out my lost iPhone15; and Wes in the Marlborough shop clearly explained my options, and then efficiently implemented my decision to purchase a new iphone16. Which is now working perfectly. Always good when you find real customer service.
18 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Trowbridge
Hi Iain,
Thanks for your review for Wes. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Kamil was very good and friendly!
2 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Trowbridge
Hi Jasmine,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Customer service is the points that I’ve ever dealt with in over 20 years dealing with mobile telephone companies
Customer service is probably the most expensive mini company I’ve been with over 20 years. I certainly would use them again very disappointed.
19 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Trowbridge
Hello, Paul,
We're sorry to hear that you feel this way. We appreciate you taking the time to provide feedback, as we're always looking for ways to improve and be better for our customers.
Thanks,
Vodafone Social Media Team
Detta är Trustpilot
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