Yusuf was an amazing help throughout the process. He worked quickly to get a new contract set up and was polite and friendly the entire way through (even with some minor technical difficulties). Great... Se mer
Företaget har svarat
Plats
Byt platsUnit 24 , Level One Lakeside Shopping Centre, RM20 2ZF West Thurrock, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Antony & Naz were absolutely amazing! They made my whole experience so swift, easy, and stress-free. On top of that, they were genuinely so funny and made the whole process very enjoyable. Couldn’t re... Se mer
Företaget har svarat
Wow Blake from the lakeside store is amazing and so helpful I have been a victim of a scam and he spent a very long time helping me to sort it out personally. Even though no new contract was taken out... Se mer
Företaget har svarat
Maddie was honestly the greatest provider ive come across. The work and effort she put it in was amazing and there's nothing more than you could ask for from a customer service provider. She's definit... Se mer
Företaget har svarat
Företagsinformation
Om Vodafone UK - Thurrock Lakeside Experience
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF, West Thurrock, Storbritannien
4,9
Utmärkt
200 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Was greeted by a smiley face
Was greeted by a smiley face, who was so happy to help. I was with my daughter and Anthony even interacted with her. He made the whole experience very relaxing and stress free.
1 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Thurrock Lakeside Experience
Hey Charlotte,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful staff
Was in Vodafone in lakeside, Thurrock today dealing with Anthony to set up a new mobile contract. He was super helpful, answered all my questions (I’m not very tech!). He was so polite and friendly, he made it easy to do and a really good experience. Would highly recommend this store.
1 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Thurrock Lakeside Experience
Hey Maria,
Thanks for the lovely review and fantastic support for Anthony. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
First class customer service from Tolulupe (Thurrock)
I received the most incredible customer service from Tolulupe at the Thurrock, Lakeside store. I had visited on two consecutive days and was told previously that nothing could be done immediately and I'd have to come back. I met Tolulupe on my third visit and he went above and beyond to ensure I left with a completed job. I was not able to use my phone for almost a week but after Tolulupe's persistence I was finally able to use it. Thank you Tolulupe for your willingness to assist me in what felt like a frustrating situation. First class customer service!
27 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Thurrock Lakeside Experience
Hey Taaya,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Yusif at Lakeside absolutely brilliant
Yusif is the guy to see, whatever issue you might be having or wanna save money with very competitive deals, Yusif couldn’t have been more helpful
27 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Thurrock Lakeside Experience
Hey Luke,
Thanks for the lovely review and fantastic support for Yusif.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very enjoyable and fun time with Yusuf
Very enjoyable and fun time with Yusuf
23 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Thurrock Lakeside Experience
Hey Okiemute,
Thanks for the lovely review and fantastic support for Yusuf.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. Very helpful Tanzeel fixed my phone and my Internet. Also helped me save money on both.
Would highly recommend.
Thankyou.
15 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Thurrock Lakeside Experience
Hey Simon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I ‘been serve by Leandra
I ‘been serve by Leandra, very nice person, very patient , explain everything and try to find the best contract to make you happy !!
Thank you for your kindness and to all your team .. highly recommended
14 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Thurrock Lakeside Experience
Hey Marie,
Thanks for the lovely review and fantastic support for Leandra.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a great experience with Blake…
I had a great experience with Blake regarding the upgrade for my iphone. He was very helpful and answered all my questions, Thanks again Blake.
3 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Thurrock Lakeside Experience
"Hey Maria,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Blake was truly amazing and helped me…
Blake was truly amazing and helped me with my data transfer and a better deal
30 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Thurrock Lakeside Experience
Hey Jane ,
Thanks for the lovely review and fantastic support for Blake.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Maria helped me today went above and…
Maria helped me today went above and beyond after the hassle I had at another branch couldn’t thank her enough.
29 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Thurrock Lakeside Experience
Hey Hannah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I travel one hour just to visit the…
I travel one hour just to visit the lakeside store and be seen by Maria, she is absolutely amazing. Thank you so much for your great customer service
29 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Thurrock Lakeside Experience
Hey Eliza ,
Thanks for the lovely review and fantastic support for Maria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very knowledgeable and clear advice
Very knowledgeable and clear advice.
Gave us a great deal on my daughter’s phones. Absolutely cracking! Good job I have insurance lol
27 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Thurrock Lakeside Experience
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Second visit and I couldn’t be happier
Second visit and I couldn’t be happier.
I was served by Mariah once again and honestly her customer service is absolutely outstanding. She makes the experience worth any wait. I hope she gets the recognition she deserves. Thank you Mariah
20 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Thurrock Lakeside Experience
Hey Dominic,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
maria was so lovely and helpful
maria was so lovely and helpful. we came to see if we could upgrade my mums sim plan. she was very honest, open and transparent. she wanted to help find the best deal for my mum and didn’t feel like she was chasing a sale. interactions like that and people like. maria make customers want to come back for the experience. big thank you to maria? hope she gets the recognition she deserves!:)
22 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Thurrock Lakeside Experience
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Petro and Maz were outstanding in…
Petro and Maz were outstanding in helping me set up my new account with Vodafone. Amazing customer service from both colleagues. Very happy and pleased. Amazing staff
21 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Thurrock Lakeside Experience
Hey Martin,
Thanks for the lovely review and fantastic support for Petro and Maz. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrading 4 phones.
Maria was amazing! She was friendly and so polite.
Managed to save us on all 4 phones.
Managed to upgrade all 4 which not all takes ages, but she done it so efficiently and made time fly by!
Great sense of humour and professionally throughout!
Deserves a pay rise for upgrading 4 phones in such short time 👍
20 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Thurrock Lakeside Experience
Hey Fran,
Thanks for the lovely review and fantastic support for Maria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very great customer service
Very great customer service helped and understood what we needed, went above and beyond thank you very much
12 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Thurrock Lakeside Experience
Hey Sophie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Verry helpful and great service
Verry helpful and great service, verry happy with the whole experience, thank you
12 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Thurrock Lakeside Experience
Hey Ryan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Miss Olivia
Today I went to Vodafone Shop in Lakeside and I’ve been served by a girl named Olivia, not the best experience I had, I wasn’t even seated , very cold approach , not profesional at all. Hands in her pocket when she was talking to me. Vodafone is known for professionalism and customer care.
Disappointed !
10 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Thurrock Lakeside Experience
Hey Yasir,
Thank you for taking the time to share your feedback. I’m really sorry to hear that your recent visit to the Vodafone store did not meet your expectations. We appreciate you highlighting your experience, as professionalism and customer care are very important to us. Your comments will be shared with the relevant team, so this can be reviewed and addressed appropriately.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
I had amazing service at Vodafone…
I had amazing service at Vodafone Lakeside today Tanzeel and Naz were absolutely phenomenal, Naz is a little bit chatty but lovely talk to, helped resolve my issue and lower my bill.
10 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Thurrock Lakeside Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.