I came in to adjust my SIM plan and was helped by Omar who was fantastic. He was extremely knowledgeable and informative and helped me find a plan the better suited me. He was also very friendly and m... Se mer
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Plats
Byt plats408 The Strand,Covent Garden, WC2R 0NE London, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fast, friendly, professional service and they changed my SIM and explained everything within 30 mins. Thanks very much Abhi for the help!
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Your employee, Umar, was incredible! We (wife and I) are from the state of Florida in the U.S. and our cellular provider, apparently, does not favor international usage. Umar took care of both of ou... Se mer
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Umar was so fantastic throughout the entire process. I had screwed up my SIM card but he got me sorted out immediately. He always had my best interests in mind, and you could see that when he was help... Se mer
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Företagsinformation
Om Vodafone UK - The Strand
Skrivet av företaget
Kontaktuppgifter
408 The Strand,Covent Garden, WC2R 0NE, London, Storbritannien
4,9
Utmärkt
195 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Kai and Lexi were very helpful and…
Kai and Lexi were very helpful and focussed on customer satisfaction
11 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - The Strand
Hey Stuart. Thank you for your review for Kai and Lexi. It's always lovely to read such nice feedback. If you recently visited a store, please let us know the name of the store and we'd be happy to feed this back to them directly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Advisor JILANI very knowledgeable
I came in looking to join Vodafone switching from my current provider. I couldn't have left the store any happier as I was presented with brilliant customer service from advisor JILANI his knowledge is beyond expectations, he is very convincing and I had my PAC to hand over immediately with confidence
6 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - The Strand
Hi Samia,
Wow! This is amazing to hear, thank you ever so much for sharing your recent experience with us. We're so glad to have you join us!
Which store did you recently visit so we're able to feed this back to Jilani directly?
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - The Strand
Hi Greg, thank you for your review for Lexy. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
The Vodafone Social Media Team
Svar från Vodafone UK - The Strand
Hi Suvanker,
Thanks for your review and the fantastic feedback for Jilani! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks, Vodafone Social Media Team.
Sonia was really helpful.
8 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - The Strand
Hi there,
Thanks for your review and feedback for Sonia! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks, Vodafone Social Media Team.
Incredible service
6 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - The Strand
Hi Mateo. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Jilani was great, helpful and knowledgeable
Jilani was great! Knowledgeable and personable.
6 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - The Strand
Hey. Thank you for your review for Jilani. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Jilani 100/10
I came into Vodafone after my phone was stolen. I was lucky to meet Jilani, he calmed me down reassured me and then went through with some excellent offers with me, I couldn’t be more satisfied, i usually dwell on coming into these stores but Jilani had changed my views on this every Vodafone store needs a Jilani his a god send
6 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - The Strand
Hi Lawrence,
It's great to hear that Jilani could help, especially given the circumstances. I'm sorry that your phone was stolen. Please edit your review to let us know which store you recently visited so we're able to feed this back to Jilani directly.
Thank you,
Vodafone Social Media Team
G. JILANI
G. JILANI.
I was recently fortunate to stumble upon great customer service by an agent in Vodafone Strand namely - Gulam Jilani. Which I might is very hard to come by deep in London. He was very helpful, insightful. He made my experience with a mobile network very nice which is unheard of. I really appreciate the fact he went out of his way to make sure I leave the place pleased ans happy. I recieved a great plan and package and was very elaborate in explaining how it works. All in all, he was great and the network. I am very thankful to Jilani for giving me the best he could and will pass this experience to my friends and family. Thank you very much Jilani and the Vodafone team. Hope to see you soon with more great offers. Have a pleasant year.
(Only thing I might add would be, if Vodafone gave me a better phone number, I am sure they can do this)
Daahdi Parvez.
3 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - The Strand
Hey Daahda,
Thank you for your review. I’ll be sure to pass on the feedback for Gulam from the strand store in London. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I was being seen by Gulam very quick to…
I was being seen by Gulam very quick to act and has excellent customer service. I’m new in town and had asked Gulam to show me Moxi hotel he went out of his way to guide me and did not hesitate to help. Great service.
3 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - The Strand
Hey Jahed. It's always nice to read such lovely feedback. If you spoke to Gulam in one of our stores, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
Absolutely great service and great…
Absolutely great service and great people thanks Lexi
4 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - The Strand
Hi Susan,
It's always nice to read such lovely feedback. If you spoke to Lexi in one of our stores, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
Jilani and Lexi were simply awesome
Jilani and Lexi were simply awesome. Expert kind insightful and supportive to a tricky situation. Could not have asked for two nicer people to sort us out with a superb result for all!
4 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - The Strand
Hey Galahad,
Thank you for your review. It's always lovely to read such nice feedback. If you recently visited a store, please edit your review to let us know the name of the store, and we'd be happy to feed this back to them directly. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Very helpful and informative
Very helpful and informative! Thank you Lexi!
4 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - The Strand
Hi Jerfyn,
This is perfect feedback for Lexi. Thanks for taking your time to let us know how informative she is.
All the best,
Vodafone Social Media team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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