Dan was amazing, kind and friendly welcome , helped me with my phone upgrade and explained in full detail more then I have had before - many thanks to Dan
Företaget har svarat
Plats
Byt plats116 The Border, TF3 4AE Telford, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Today I went into the Vodafone store to get my phone sorted. I was helped by a retail advisor called Luke, who has helped me massively today. Knew exactly what he was doing, very competent in his work... Se mer
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Luke did an absolutely amazing job of working out the best and cheapest deal for my son on an upgrade and we even came out with a new tablet We've been with Vodafone for over 5 years and will contin... Se mer
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I upgraded my phone but managed to mess up the transfer of data before closing the old phone. Hannah in the Vodaphone shop in Telford town centre was pleasant, welcoming, non-judgemental and highly k... Se mer
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Företagsinformation
Om Vodafone UK - Telford
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
116 The Border, TF3 4AE, Telford, Storbritannien
5,0
Utmärkt
387 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic service from Luke
Was served by Luke today just needing to change to Vodafone from my current network, he was helpful, polite and engaging which made the whole experience easy and stress free.
9 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Telford
Hey Rochelle
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Tom and Luke
I was met at the door by Tom , who patiently ,kindly and very clearly explained the several alternatives I could chose from that would fit my requirements.
I returned an hour later and was then served by Luke and my new account was set up .
I am very happy with their helpfulness
4 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Telford
Hey Penny,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Luke was very professional
Luke was very professional, easy to talk to, understood my issue and dealt with it without delay. I would happily deal with him again and recommend him to others.
7 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Telford
Hey Eric,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Luke was great! I am an absolute technophobe and he made the stressful process of changing my phone a pleasurable experience!
5 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Telford
Hey Dave,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Telford
Hey,
Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Luke and noah did an amazing job
Luke and Noah did an amazing job.
Between them they sorted my contract and helped with my phone.
4 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Telford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Dan did a great job helping me change…
Dan did a great job helping me change my sim plan and transfer my data
3 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Telford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
NOAH WAS BRILLANT
NOAH WAS BRILLANT. MY HUSBAND AND I ARE PENSIONERS SO YOU CAN IMAGINE WHAT HE MUST HAVE GONE THROUGH BUT HE WAS VERY PATIENT. HE ALSO TRANFERED EVERYTHING OVER FOR US. HE IS A CREDIT TO YOUR COMPANY
28 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Telford
Hey Lorraine,
Thanks for the lovely review and fantastic support for Noah,
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Really happy with the service today. Luke was really helpful and friendly. Would highly recommend.
20 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Telford
Hey Lisa,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Telford
Hey T,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Luke was friendly and provided us with…
Luke was friendly and provided us with a good service
19 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Telford
Hey Julia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Telford
Hey Fred,
Thanks for the lovely review and fantastic support for Lukes.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Telford
Hey Methuli,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lovely and clear
Lovely and clear. I hate being over sold things and Makenzie was honest and fair, which I like
31 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Telford
Hey Joe,
Thanks for the lovely review and fantastic support for Makenzie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service
Great service, very helpful and insightful, thanks Dan!
26 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Telford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Luke did a great job with my upgrade…
Luke did a great job with my upgrade this morning
24 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Telford
Hey Dave,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer service and a confident purchase
Went into the Vodafone store in Telford to compare the newer iPhones to the one I owned as I was due an upgrade. Was shortly approached by Chris who offered help and immediately was on board with answering all my questions. Despite being an android user himself, he was knowledgable about iPhones. He let me get a closer look at the IPhone 17 and play around with it because he understood my main reason for considering an upgrade was due to wanting a better camera. Chris then helped me with comparing contract prices for different models (both new and refurbished) aswell as using the trade in tool. The trade in tool is great! He was very chilled with me taking my time to make a final decision which I appreciate as I don’t like to be pressured! Eventually I decided to upgrade and Chris was super friendly throughout, we had a good chat while we did all the document signing etc. I was fortunate enough to be able to take my new phone with me that day instead of waiting for a delivery and Chris helped me transfer my phone’s data over quickly so I didn’t have to faff around with it at home. Great experience in store and feeling confident with my upgrade
19 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Telford
Hey Jessica,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luke did an excellent job
18 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Telford
Hey Carol,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Polite, Competent and Brilliant service
Went to Vodafone this morning after needing assistance with my Iphone 17 Pro sim not properly migrating over to my new plan. The lad who served me, McKenzie was absolutely brilliant and within 5 mins had sorted out my phone plan. quick and very competent team. Thank you!.. (take notes Curry's)
17 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Telford
Hey there,
Thanks for the lovely review and fantastic support for McKenzie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Like was pleasant and helpful.
Like was pleasant and helpful.
He does a good job
16 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Telford
Hey Susan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.