Excellent customer service, explored all options and explained every step - made transferring my phone very easy. Special thanks to Mo. A!
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Plats
Byt plats26a Fore Street, TA1 1JQ Taunton, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Sonya has been an absolute star with my self and elderly mother this morning. Neither of us know anything much about phones and Sonya has been so patient, explained everything clearly using language w... Se mer
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We were in Taunton and found this branch of Vodaphone last Saturday We have struggled to understand the process to safely back up the phone without any loss of data before sending it for repair . Sa... Se mer
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A huge thank you to all the staff at the Taunton branch who went above and beyond to help me get my phone number back after I was robbed on holiday. I was left with no number, no access to my banking... Se mer
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Företagsinformation
Om Vodafone UK - Taunton
Skrivet av företaget
Kontaktuppgifter
26a Fore Street, TA1 1JQ, Taunton, Storbritannien
4,9
Utmärkt
158 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ongoing poor signal…
Signed up to a 2yr deal but the network coverage in Taunton is so poor
Only get one bar signal for calls which often drop and no 4G let alone 5!!!!
And no it’s not my phone - got much better signal with O2
18 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Taunton
Hi Ian,
Please message us with any unresolved concerns via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone and we'll get things looked into.
Thanks, Vodafone Social Media Team
Amazing experience
Visited the Taunton store Vodafone today and was served by a lovely lady called Courtney. She was very helpful transferred all of our data and saved us a lot of money on our mobiles and our broadband would highly recommend to anyone looking to change provider.
5 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Taunton
Hello, Sue,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from Sam!
Recently visited Vodafone to upgrade my contract, Sam was really helpful and got me a great deal! Amazing customer service, would definitely recommend!
16 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Taunton
Hello, Gemma,
Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Sam, it's certainly what we like to hear!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very poor. Got it very wrong
Called in on Sunday to get a sim replacement for my phone the day my father died. I asked to please get it right as I need to call family and I was told the sim would work 2 hours later! It didn’t work, the shop never registered it so it was a complete disaster! I couldn’t even do it online because the new sim wasn’t registered by the shop staff
8 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Taunton
HI Paul,
We're sorry to hear of your loss. This isn't the experience we want you to be having, especially during in this difficult time and when you need to be connected the most.
If this isn't resolved yet, then please send us a message, either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Sam and Luke were very helpful in my…
Sam and Luke were very helpful in my change over from 02. Much appreciated
11 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Taunton
Hi Thurston,
This is such a great review for Sam and Luke. Thanks for sharing. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great service
Really friendly and helpful staff that helped me get a great deal on my new phone and helped me transfer over all my data making the whole process easy for me, thanks Lewis.
12 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Taunton
Hi Warwick,
It's great to hear about your recent experience, and your feedback. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Happy with my service
11 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Taunton
Hi Frances,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent team-well led and…
Excellent team-well led and knowledgeable
31 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Taunton
Hi Cheryl,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Svar från Vodafone UK - Taunton
Hi Aaron,
It's great to hear about this recent experience, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Luke was awesome
30 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Taunton
Hi Tom,
Thanks for taking the time to review and sharing this feedback for Luke.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Experience in store was great
Experience in store was great. They gave me a good deal and set my phone up for me
30 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Taunton
Hi Karen,
Thanks for your 5-star review for our store. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
why is ur phone signal and internet…
why is ur phone signal and internet coverage so bad in taunton especially in the town centre was it non-assistance in 2024 would of thought ur campany would of sorted this out with what u charge for ur mobile phone a mouth, so when will ur company sort this out
1 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Taunton
Hey Gary, there may be some network maintenance going on in Staunton at the moment which can cause reduced network speeds. You can search the area here: https://vodafone.uk/330ItxS
If everything looks ok, please contact my team and we can investigate for you.
Facebook - vodafone.uk/3K1e4GB
Twitter - vodafone.uk/3nfdPyY
Instagram - https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Svar från Vodafone UK - Taunton
Hi Maria,
Thanks for your 5-star review and kind words for Sam. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Svar från Vodafone UK - Taunton
Hello, Joe,
Thanks for leaving a review on your recent experience. It's lovely to hear about the great service you received from Taunton.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Luke in the store was great sorted…
Luke in the store was great sorted everything for me really easily
1 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Taunton
Hi Elisabeth,
Thanks for your review and feedback for Luke.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Service in this store fantastic
Service in this store fantastic. Oli and taunton team thanks
28 juni 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Taunton
Hi Angela
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone taunton were great in store…
Vodafone Taunton were great in store today, really helpful team would fully reccomend. Great service, thanks again 👍
3 juni 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Taunton
Hi Anna,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Enjoy the rest of your day, Vodafone Social Media Team
Have been it today to see Leigh as I…
Have been it today to see Leigh as I was having a little crisis. Leigh has handled this wonderfully and I have now upgraded and set up my new device with no worries. Would highly recommend this store.
22 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Taunton
Hi Darren,
These are lovely kind words of feedback for. Thanks for taking your time to support us, If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Luke in Taunton was brilliant did…
Luke in Taunton was brilliant did everything I asked for and went above and beyond.
23 april 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Taunton
Hi Clive,
Thank you for your review and feedback for Luke.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fiona was absolutely brilliant in…
Fiona was absolutely brilliant in helping us transfer the data from my phone to the new one! thank you!
20 april 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Taunton
Hi Norman,
Thank you for your review, and for sharing the experience you had with Fiona. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.