Extremely helpful and patient when dealing with my technical incompetence! Ash was polite, extremely knowledgeable and very efficient. The staff also handled a difficult situation with an angry cu... Se mer
Företaget har svarat
Plats
Byt plats1a North Street, CO10 1RB Sudbury, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
After a two hour Web chat, the problem remained unresolved. I decided to visit the Vodafone shop in Sudbury, within ten minutes, everything was fixed, up and running again. Ash, the advisor, was brill... Se mer
Företaget har svarat
Has so much difficulty with the live chat on Friday so popped in the shop after work and was really helped efficiently. As always guy that served me has been working there for a long time, sorry I can... Se mer
Företaget har svarat
This was the third occasion I've visited Kurt at the Sudbury branch of Vodafone. He knew he was going to make a sale but still was incredibly helpful and patient, taking me through the whole process o... Se mer
Företaget har svarat
Företagsinformation
Om Vodafone UK - Sudbury
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
1a North Street, CO10 1RB, Sudbury, Storbritannien
4,9
Utmärkt
158 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
First class service by Kurt with…
First class service by Kurt with getting a replacement mobile form. Everything explained and, should I have any further information or need help, I will be able to come back to the store as very close to my home.
9 februari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Sudbury
Hi Christina,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Recommended
Lovely customer service at this store. All the staff were cheerful and friendly and I got a better deal than expected. I'll definitely visit again :)
31 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Sudbury
Hey MIichelle,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great experience
Pleasant staff, very knowledgeable and friendly/approachable every step of the way
Nichole was amazing
26 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Sudbury
Hi Ryan,
This is a great review for Nichole. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Looked after myself and my husband
Looked after myself and my husband. We are not technically with smart phones.
Kurt and Ash took the time to make sure we were all set up with our new smart phones!
Great service!
20 december 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sudbury
Hi Joan. Thank you for your review for Kurt and Ash. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great guys
Great guys, Ash saved me £30 a month while giving me more!
22 december 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sudbury
Hi Edwin. Thank you for your review. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Service I received from Matt was exceptional.
The service I received from Matt was exceptional, above and beyond.
25 november 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sudbury
Hey Nicholas,
Thanks for letting us know what an amazing job Matt did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
They are so helpful
They are so helpful. I would be lost without them. Phoenix matt and ash
6 november 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sudbury
Hey Sally,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Nichole was incredible
Nichole was incredible, Professional, extremely knowledgeable, friendly and patient. She went above and beyond and even stayed late to help us
23 oktober 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sudbury
Hi Christine,
This is such an amazing review for Nichole. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
5/5 stars good lads
5 oktober 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sudbury
Hi Michael. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
28 september 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sudbury
Hey Substrad,
Thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, problem sorted. Simply explained and rectified. Ash was great.
29 september 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sudbury
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Embarrass yourselves into court, you incompetent morons!
I bought Vodaphone home broadband nearly three years ago. The broadband was great for a while, then the bandwidth became so narrow you couldn't use a phone and watch TV. I couldn't get into my account, no matter how many times I requested a password change. The bill kept going up and up even though the cottage the line was in, was empty for nearly eight months! I finally called Vodaphone and told them to stick their line, my new long term tenants were going with Sky. Received the disingenuous, 'sorry you're leaving' after Sky must have told them the line was being taken over. I couldn't tell them via my account because I still couldn't get into it. So I phoned them and got the runaround. I'm still getting invoices and threatening emails two months later and still getting the runaround from their automated message they call 'customer service'. I am now going to ignore them until the incompetent morons have embarrassed themselves into court!
28 september 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sudbury
Hi Laura,
Thanks for taking the time to leave your review. I'm really sorry to hear about your experience with your Broadband with us and also for the emails that you're receiving. We always strive to improve in every part of our business and receiving feedback will help us to achieve this. If there is anything that we can help you with, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great staff
Great member of staff. Nicole was very knowledgeable and helpful
12 augusti 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sudbury
Hi Michelle. Thank you for your review for Nicole. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Sudbury
Hey Philip,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Went into the Sudbury store to look at…
Went into the Sudbury store to look at upgrading my phone. I’m always nervous about phone shops as I’ve had bad experiences in the past but the Ash and Kurt from Vodafone put me at ease right from the beginning. They were both so helpful! They worked together to find the best plan for me and even saved me money on my Home Broadband. Exactly service 10/10
22 juli 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sudbury
Hi John,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Svar från Vodafone UK - Sudbury
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Very helpful, great customer service.
Ash was great at helping me choose a new phone. Ash listened to what I was saying and looked at a number of phones online taking into account my budget. Nothing was too much trouble I felt very at ease in the store.
Thank you Ash.
28 juni 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sudbury
Hey Gillian,
Thanks for letting us know what an amazing job Ash did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful and efficient service…
Very helpful and efficient service Ashley is very good to get a technophobe like me to understand
26 juni 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sudbury
Hey Graham,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Sudbury team were so helpful and…
Sudbury team were so helpful and nothing was to much hassel.
26 juni 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sudbury
Hey Heather,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Sudbury
Hi Amanda,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.