Clarence dealt with our question politely and efficiently and even managed to save me money, which was great !
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Plats
Byt plats56 High Street, GL5 1AS Stroud, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Dan in your Stroud store. Absolute diamond. Personable, encyclopaedic, friendly, solution focused, and unflappable. Dan is an outstanding employee, if I could give him an award myself, I certainly wou... Se mer
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Informed by text of significant increase in monthly cost of sim only contract at the end of 2 year contract. Went into Stroud Vodafone spoke with Zaid and Soheila. They could not have been more helpfu... Se mer
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I went in to Vodafone today to upgrade my son’s phone. I do dread upgrading due to some issues in the past, but Dan has been fantastic. The upgrade was seamless, straightforward and fast. Whilst doing... Se mer
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Företagsinformation
Om Vodafone UK - Stroud
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
56 High Street, GL5 1AS, Stroud, Storbritannien
4,9
Utmärkt
212 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Olivia was super-helpful in explaining…
Olivia was super-helpful in explaining how to upgrade my airtime plan at a reduced monthly cost - so win/win!
Great customer service !
25 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stroud
Hello, Chris,
Thanks for letting us know what an amazing job Olivia did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dan The Man…..
About a month ago I ordered a new phone on line with Vodafone. It wasn’t a great experience. It didn’t end well. So much for 21 years of loyalty to one provider. My bad blood led me to even get a PAC code earlier today but then I remember a really brilliant bloke in my local Vodafone store in Stroud. His name is Dan. He is the The Man. A month ago he dealt so well with my wrath and said very simply “If there’s anything I can do to keep you as a Vodafone customer please come back and see me”. It stuck with me, he was gracious in defeat and here I am a month later signing up to stay loyal to Vodafone. We need more Dan’s in our worlds; helpful, personable, a good bloke. Thanks Dan, I dislike divorces and I’m in good hands with your care and attention. Here’s to another 21 years. Cheers!!
20 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stroud
Hey Iain,
Thanks for letting us know what an amazing job Dan did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
It was an amazing experience
It was an amazing experience, Dan was very knowledgeable about the products and found a great deal for the phone and sim.
Very impressed
20 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stroud
Hi Debbie,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Came in with sim issues
Came in with sim issues. Alex served me and did my transfer between my new and old phone after showing me how to resolve my sim issues. Many thanks
17 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stroud
Hey Mark, thanks for letting us know how helpful Alex getting the issue with your SIM sorted 😊 All the best, The Vodafone Social Media Team
Great service from Ben
Great service from Ben, although he has only been in the job a few weeks,Ben was excellent, explained everything clearly. What an asset to the company
13 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stroud
What super feedback for Ben! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dan was very helpful and in…
Dan was very helpful and in transporting my information on my iPad
11 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stroud
Hi Steve. Thank you for your review for Dan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan stroud
Excellent service, informative and so helpful, thanks Dan.
8 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stroud
Thanks for your awesome feedback for Dan ☺️ All the best, The Vodafone Social Media Team
Friendly well informed assistance
Kayla was very Friendly and a well informed assistant ...we did every in a timely manner
6 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stroud
Hi Aidan,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Oliwia in Stroud store
Came in this morning with a problem with my email, I have been helped by Oliwia who did an amazing job explaining what to do to me. Whilst I was here she also took a look at my account and upgraded my sim to a better plan. Very happy with today's service
3 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stroud
Hi Kay. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben showed me everything I needed to…
Ben showed me everything I needed to know. With a positive friendly attitude. Very happy with the service.
31 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stroud
Hi Jamie,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Alex was super helpful
Alex was super helpful. He was very clear in informing me of all of the options.
24 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stroud
Hi Suzanne,
It's great to see you had a positive and informed experience with Alex. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dan helped us upgrade to an iPhone…
Dan helped us upgrade to an iPhone today. Really helpful and easy going
22 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stroud
Hi Louise. Thank you for your review for Dan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan helped us on Saturday
We needed a new sim plan and Dan found us a fantastic deal and also saved me money on my sim plan too. Thanks Dan!
18 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stroud
Hi Tony,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Popped in to see Alex to ask about…
Popped in to see Alex to ask about upgrade dates, he was very helpful and helped me figure out the next best option!
10 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stroud
Hi Jill,
Thanks for your five start review! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Exceptional customer service and…
Exceptional customer service and knowledge from Dan whilst purchasing a new iPhone 16
9 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stroud
Hi Barbara,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service in Vodafone Stroud
Spoke to Dan and Kieran today who helped me purchase a new plan. They were both very friendly, and walked me through everything I was getting. They offered extras with my plan and were not pushy when I declined. They are a credit to your company!
Thank you Dan and Kieran.
2 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stroud
Hi Ken,
Thanks for taking the time to write such a great review! It's great to see that Dan and Kieran provided the exact level of support you needed. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great Service - thanks Dan!
Dan was really helpful & attentive in assisting us with some temporary SIM cards. Thanks again!
14 december 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Stroud
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Such a helpful guy
Keiran was such a helpful sales assistant. Clear and easy to understand.
Sorted an issue with both mine and my husbands phones. Made constructive suggestions to consider about our contracts.
30 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Stroud
Hi Maryanne. Thank you for your review for Keiran. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan stroud
Hi
Dan in the Stroud branch was amazing. So helpful and polite. He navigated me through a difficult procedure . Great service.
27 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Stroud
Hi Chris,
This is lovely feedback for Dan. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Dan in Stroud - outstanding service
Dan in your Stroud store. Absolute diamond. Personable, encyclopaedic, friendly, solution focused, and unflappable. Dan is an outstanding employee, if I could give him an award myself, I certainly would. Customer service skills par none. Thank you Dan, for your patience, and your intelligent charm. Oh, and ability to juggle 3 queries at once. 10/10!
18 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Stroud
Hi Hilary,
This is lovely feedback for Dan. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.