Ben was very helpful in helping me and my mam with selecting our new phones, he explained each stage to us and we felt at ease throughout the process. He was very professional and approachable
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Plats
Byt plats130 High Street, TS18 1AY Stockton on Tees, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a issue with my home page on my phone i thought it was corrupted. Popped into the Stockton on Tees branch explained to the assistant he sorted it out instantly. I was expecting the worse b... Se mer
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Liam was very helpful totally patient and unbelievabley considerate ( if you knew me you would know just how considerate he has been ). I simply cannot fault him. Reminds me why I stay with Vodafo... Se mer
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Great, Vodafone is starting to turn off their 3g signal. What chance do most people have as their 4&5g is garbage May as well go back to 2 tin cans and a piece of string if you are stuck on this... Se mer
Företaget har svarat
Företagsinformation
Om Vodafone UK - Stockton on Tees
Skrivet av företaget
Kontaktuppgifter
130 High Street, TS18 1AY, Stockton on Tees, Storbritannien
4,9
Utmärkt
145 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Went into Stockton to discuss and…
Went into Stockton to discuss and upgrade. Adrian upgraded me to two new plans with roaming for our trip to Australia. Thank you!
13 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stockton on Tees
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Went in for an upgrade
Went in for an upgrade, Liam was brilliant left happy
25 oktober 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stockton on Tees
Hi. We're happy to hear that your upgrade experience was brilliant, and you left feeling happy. Thank you for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Stockton on Tees
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent customer service
I have been a Vodafone customer for many years.
I particularly like the Stockton branch and where possible, I see Liam the store manager. He is very friendly, helpful and knowledgeable.
Nothing is too much trouble. When speaking with him I always feel that I have the right phone and contract for my usage.
I always get my new phone set up and data transferred over. Knowing that when I walkout of the shop,everything is there and ready to use.
Excellent customer experience.
30 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stockton on Tees
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Liams a fantastic manager who has…
Liams a fantastic manager who has sorted everything out
24 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stockton on Tees
Hey Joan,
Thanks for the lovely review and fantastic support for Liams.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I visited the Vodafone store in…
I visited the Vodafone store in Stockton today to purchase a phone to use WhatsApp. I was happy to walk away with a phone that can do this so I can call my daughter in Canada.
23 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stockton on Tees
Hey Rita,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Liam is very knowledgeable and…
Liam is very knowledgeable and friendly, i have been using the Stockton store for many years now and have never had a problem. Lovely staff, would recommend
21 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stockton on Tees
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent service from Adrian great…
Excellent service from Adrian great advice and help with settings up new products. Would highly recommend.
20 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stockton on Tees
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Best Shop on the high street
Best Shop on the high street. Always welcoming. Help everyone with whatever they come in for. Would recommend.
27 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stockton on Tees
Hey Liam,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Adrian was an amazing help helping me…
Adrian was an amazing help helping me find the best deal and best phone for me. He also helped with changing my name, great service, would recommend to anyone!
25 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stockton on Tees
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very great service
Very great service. Understood what I needed from the very beginning. Great attitude. Very friendly and welcoming. The best service would recommend to anybody
19 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stockton on Tees
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Service is excellent
Service is excellent no need to go anywhere else for good service been with you for 20 years or more wouldn't go anywhere else xx Jo Larkin
28 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stockton on Tees
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Liam!
Came into the store looking to change my phone, unsure with what options I had Liam explained everything and was very knowledgeable. He was very friendly and welcoming and sorted us a very reasonable deal.
16 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stockton on Tees
Hey Lewis,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Martin was excellent
Martin was so helpful and knowledgeable. He was so kind and patient and is a total credit to Vodafone. Thank you
8 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stockton on Tees
Hey Louise,
Thanks for the lovely review and fantastic support for Martin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Stockton on Tees
Hi Valerie. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
First class service from 2 class…
First class service from 2 class operatives in your shop couldn’t ask for better
17 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stockton on Tees
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Peter and Adrian were brilliant
Peter and Adrian were brilliant. We went into different Vodafone shops and spoke to sale assistants who were unhelpful. Peter and Adrian went above and beyond and resolved the problem and were so lovely and friendly
15 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stockton on Tees
Hi Nicola. Thank you for your review for both Peter and Adrian. It's always lovely to read such brill feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mint Service
Peter informed me all about Tbilisi in Georgia amongst other Travel based convo. Look forward to the next video!
30 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stockton on Tees
Hey Ron,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Exceptional customer service with Adrian
Aidrian was outstanding today with the help and support he gave us . We recently lost mam and today dads phone stopped working and he was very nervous that the battery wouldn’t last to firstly get the right new phone , the right price plan for him and transfer all his very precious memories and data over to the new phone . I can not stress enough how great Adrian was , he put us both at ease , selected the perfect new phone for dad and actually reduced our monthly payment around the 3 contract I have with Vodaphone . His knowledge and customer service is outstanding. He has taken what we thought could be a difficult experience and made it into complete customer satisfaction. I will always ask for his service for every visit going forward . Many thanks Andrea
21 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stockton on Tees
Hey ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
New customer assistant
Peter was very chatty and pleasant. The conversation flowed freely. He did brilliant and he's learned very fast.
15 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Stockton on Tees
Hey Fiona,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.