Venkata was very helpful in answering my queries regarding my iPhone15. He knew what to do and explained the processes to me in simple language Andrew
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Plats
Byt plats42 Queensway, SG1 1EE Stevenage, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been with Vodafone for 25 years. Always been extremely happy with service. Particularly knowing I can call in and ask for advice anytime. Was served by Glenn today who was very helpful, exp... Se mer
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Glenn was really helpful and explained everything so clearly. He was cheerful, pleasant to talk to yet professional. I would recommend Vodafone stevenage to anyone buying a new phone.
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I had an issue with my Esim not transferring to my new iphone. I am 28 years old and this was a massive issue because the internet is a necessity. I tried going to Vodafone online but they were no hel... Se mer
Företaget har svarat
Företagsinformation
Om Vodafone UK - Stevenage
Skrivet av företaget
Kontaktuppgifter
42 Queensway, SG1 1EE, Stevenage, Storbritannien
4,9
Utmärkt
295 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Thank you Gertrude!!
Gertrude knew I was on my lunch and helped me speak to the correct department. She knew she wasn’t going to make a sale but was nonetheless extremely helpful and kind.
17 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Stevenage
Hi Yasmin,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fantastic customer service
Fantastic customer service. Very happy how he welcomed me.
Big Thank you to Ross
22 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Stevenage
Hi Declan, thank you for the 5 star review and the feedback about the team's fantastic customer service.
Thanks,
The Vodafone Social Media Team
Ross was very helpful
22 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Stevenage
Thanks for your lovely feedback for Ross. It's always great seeing our team made such a positive impression on you.
All the best, The Vodafone Social Media team
An excellent customer service from…
An excellent customer service from Gertrude during a few times visiting the branch. She went over and beyond my expectation to sort out my previous issues I had with third party sold me packages, she tried her best to recover my number and eventually managed to offer me a great package suitable to my needs. She's definitely am asset to the company and a gem 💎
Highly recommend her and she'll be my only person to go anytime I'm back in town.
16 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Stevenage
Hello,
Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Gertrude, it's certainly what we like to hear!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
really helpful customer service from anil
really helpful customer service from
anil in store today, quick and easy upgrade.
5 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Stevenage
Hi Jack,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the helpful customer service from Anil.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Upgrade query
We spoke with Luana today to see about upgrading. She was very helpful and informative and saved us money, so we took out Broadband too. Would def recommend people to speak with her.
3 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Stevenage
Hi Sharon,
We’re glad to hear you found the best options for you when visiting Luana in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Anil is very kind and helpful
Anil is very kind and helpful , 😊
2 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Stevenage
Hi Terry.
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Svar från Vodafone UK - Stevenage
Hi Catalin.
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the great service Anil provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Glenn was very helpful
Glenn was very helpful, solved a problem in 10 mins that I spent 2 days trying to fix over the phone.
28 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Stevenage
Hi Amy,
Thank you for your review and great feedback for Glenn.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fab service by Joao @stevenage
Fab service by Joao @stevenage. Very helpful and patient
25 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Stevenage
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Gertrude was helpful and sorted my wife…
Gertrude was helpful and sorted my wife and I out.
12 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Stevenage
Hi Visarion,
Thank you for your review and feedback
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Svar från Vodafone UK - Stevenage
Hi Natalia,
Thank you for your review and feedback for Gertrude.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very help and good knowledge
Very help and good knowledge. Was able to answer all questions. Very efficient. Lady who helped was Gertrude
5 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Stevenage
Hi Pam,
Thanks for the great feedback, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I went into store to top up my…
I went into store to top up my granddaughter phone. I came across Glenn who helped me give my granddaughter a much better option. Then he proceeded to save me a fortune on my home broadband. Fantastic levels of service.
1 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Stevenage
Hi Anna. Thank you for your review for Glenn. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gertrude was helpful and explained…
Gertrude was helpful and explained everything clearly with my special needs. Thank you, Gertrude
1 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Stevenage
Hi Bob. Thank you for your review for Gertrude. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Glenn was brilliant and fixed my…
Glenn was brilliant and fixed my problem really quickly. Definitely recommend Vodafone Stevenage.
1 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Stevenage
Hi Richard. Thank you for your review for Glenn. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing experience
Ross was extremely friendly helpful, and made my transition to Vodafone easy
12 juni 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Stevenage
Hi Jared,
This is lovely feedback for Ross. Thanks for your kind words and taking your time to share.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Top banter
Gertrude and Ross responded really well to a bit of banter, it's be real good to see more of that energy and chatter in other Vodafone stores
2 juni 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Stevenage
Hi L T,
It's great to hear about your recent experience and feedback for Gertude and Ross. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Gertrude has saved us £50 on our plan
Gertrude has saved us £50 on our plan. Very professional and pleasant sales advisor
27 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Stevenage
Hi Mary,
Thanks for this great feedback! We're delighted you had such a positive experience and found a fantastic deal.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Amazing service
Absolutely amazing team member Gertrude went above and beyond to get the issues was having sorted many thanks
26 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Stevenage
Hi Trish,
We appreciate your feedback and kind words about Gertrude. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.