Great service again today at the St Austell store with Chris and George. Highly recommend them good service polite and very efficient.
Företaget har svarat
Plats
Byt plats19 Fore Street, PL25 5EP St Austell, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service as usual helped me with my virus on my phone. I so grateful for their help in putting my phone back to normal. I would recommend this firm to family and friends. Mary Ryland.
Företaget har svarat
I had an outstanding experience at Vodafone in St Austell thanks to George! From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the best option fo... Se mer
Företaget har svarat
Instant and effective customer service by Imogen Gent. This young lady was AMAZING getting me out of EE and on to Vodaphone. I will be highly recommending her to others in our local Community. Imog... Se mer
Företaget har svarat
Företagsinformation
Om Vodafone UK - St Austell
Skrivet av företaget
Kontaktuppgifter
19 Fore Street, PL25 5EP, St Austell, Storbritannien
4,9
Utmärkt
216 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service again today at the St…
Great service again today at the St Austell store with Chris and George. Highly recommend them good service polite and very efficient.
17 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - St Austell
Hey IMc
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very knowledgeable and helpful staff
Very knowledgeable and helpful staff, and a pleasant expericence...would recommend
15 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - St Austell
Hey Andy ,
Thanks for the lovely review and fantastic support for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service as usual helped me…
Excellent service as usual helped me with my virus on my phone.
I so grateful for their help in putting my phone back to normal.
I would recommend this firm to family and friends. Mary Ryland.
8 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - St Austell
Hey Mary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Helpful knowledgeable and friendly…
Helpful knowledgeable and friendly throughout. Chris and George were great, and helped us upgrade. Very happy customers
8 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - St Austell
Hey Karen,
Thanks for the lovely review and fantastic support for Chris and George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly
Very very helpful,patient and knowledgeable
Would definitely recommend
Great service
8 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - St Austell
Hey Ron,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Super helpful
Super helpful, and have a good fast paced customer experience, I was in and out in no time at all!
1 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - St Austell
Hey Matt,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
5 Star service, ask for George!!!
I had an outstanding experience at Vodafone in St Austell thanks to George! From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the best option for my needs. He took the time to talk me through the different phones, SIM and phone plans, and explained everything clearly, making sure I chose the package that suited how I actually use my phone and getting best value for money.
There was no pressure at all—just honest, helpful advice and exceptional customer service throughout. George went above and beyond to make the whole process easy and stress-free, and I left feeling confident that I'd made the right choice.
A huge thank you to George for such fantastic service. He's a real credit to Vodafone, and I wouldn't hesitate to recommend him to anyone looking for a new phone or plan, I will be seeing this store again when my partner needs a new phone!
14 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - St Austell
"Hey Mahoney,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Amazing service,very friendly and…
Amazing service,very friendly and helpful staff!Thank you for your job!
13 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - St Austell
Hey Оксана,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came in today to get a new phone
I came in today to get a new phone, George the Sales Advisor in the St Austell store was fab and went above and beyond to help me!
6 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - St Austell
Hey Ellie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Met Chris and Chloe today at the…
Met Chris and Chloe today at the Vodafone shop. Both where lovely and helped so much .10/10 service. Blue sweets for life 😁
2 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - St Austell
Hey Cassie,
Thanks for the lovely review and fantastic support for Chris and Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George is a great sales advisor and…
George is a great sales advisor and helped a lot with my phone issues
30 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - St Austell
Hey Liam,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly and very helpful staff
30 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - St Austell
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly professional staff
Friendly professional staff, overall stress free experience, very happy with my service.
22 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - St Austell
Hey Michael,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Superb customer service
Superb customer service. Always eager and willing to help.
20 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - St Austell
Hey Tracie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came home n to the Vodafone branch of…
I came home n to the Vodafone branch of n st Austell, and I could not believe what a beautiful service I received from Chloe . She was absolutely amazing and helpful.
18 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - St Austell
Hey Emilia,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - St Austell
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George was very patient and helpful…
George was very patient and helpful great service
13 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - St Austell
Hey Ellie,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe was extremely helpful and…
Chloe was extremely helpful and informative
13 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - St Austell
Hey Sharon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Buying new Samsung Galaxy z flip 6 .....
In January of 2025 I purchased a brand new mobile phone from the St Austell shop with an air time package, but the reception was poor at home, so after 13/14 months of having to leave my phone on the window cill to get a signal, I opted for a sim only deal via ee to give me mobile coverage at home.
However the phone developed a fault and as it is only 17 months old, I went into the shop to ask for it to be repaired, the manufacturers warranty is 24 months. The shop manager then, because I have ended the vodafone air time deal, started to talk loudly in front of other customers and called me a "skin-flint" for going to a sim only deal and leaving vodafone, he said people get what they pay for and that I must "squeak" when I walk etc.
He said I am on my own to sort it out and I must contact Samsung myself etc.
No customer service skills, no goodwill gesture at all - just rude.!
Repeat business - never.
Keep clear from that shop, Chris, the manager, only wants to sell something, not help when something goes wrong. !
8 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - St Austell
Hey Mr Rowe,
We are really sorry this happened to you, that kind of treatment is completely unacceptable. If you would like this to be raised as an official complaint, or if you want us to further investigate this for you, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
Fantastic experience
Fantastic experience. Helpful knowledgeable assistant. Explained everything about tge problem and details of a new phone.
5 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - St Austell
Hey Tom,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.