I received a fantastic help from Aaron, he was very attentive and understanding when helping me choose from the options I had for upgrading and how I could save on my bill putting things together!! Th... Se mer
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Plats
Byt plats114 Market Street, KY16 9PB St Andrews, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A warm welcome at the door and Aaron fixed my annoying pop up nuisance within a few minutes. As my wife's contract was due to expire, Aaron found a really good deal, so we were both really happy! Be... Se mer
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as an international student at st andrews, there are many changes to navigate—including getting a new phone. Aaron made this change seamless and understandable as a “tech-illiterate” person. Aaron is... Se mer
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Came to store for information on upgrade options and Lucy was very helpful! A credit to the store!
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Företagsinformation
Om Vodafone UK - St Andrews
Skrivet av företaget
Kontaktuppgifter
114 Market Street, KY16 9PB, St Andrews, Storbritannien
4,8
Utmärkt
115 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Needed help for a charger as left home…
Needed help for a charger as left home without it. Came into shop for help and the service, and kindness of the guy in st Andrews Vodafone shop was brilliant. Made me feel welcome and was more than kind. Helped me so much. Got a charger.
14 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - St Andrews
Hi Kathleen,
It's lovely to see you had such a positive experience in our St. Andrews store. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful charming chap
25 juni 2024
Omdöme utan inbjudan
Svar från Vodafone UK - St Andrews
Hi Lorna,
We love to hear it! Thanks for your 5 star feedback.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Best customer service!
The team in St Andrews and also over the phone worked so hard to try and get me set up over multiple days. They are so helpful and went above and beyond to help me!
24 juni 2024
Omdöme utan inbjudan
Svar från Vodafone UK - St Andrews
Hi Nikita,
We really appreciate you taking the time to share this great feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
American International student
I’m a US international student here for the month and needed a short plan for me stay. I popped into the store and Danny helped me out with a prepaid plan that worked for me. Very professional, extremely knowledgeable and such a lovely experience. Technology is not my strength, but I left with very helpful knowledge and a phone that worked for me! Thank you Danny!
27 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - St Andrews
Hi there Sara,
Thank you so much for highlighting what a great experience you had. We're delighted you've chosen us for your temporary SIM.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Top notch customer service from Matthew…
Top notch customer service from Matthew
Professional but friendly also patience am elderly, so important
He explained everything clearly
Made me feel secure in my choice to go with Vodaphone and the package chosen
2 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - St Andrews
Hi Francesca,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
I am delighted with the service
I am delighted with the service, he sorted my problem and explained what he was doing and how it would improve my.mobile.Very friendly and easy to talk too.Thank you.
19 april 2024
Omdöme utan inbjudan
Svar från Vodafone UK - St Andrews
Hi Hazel,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Can I just say what a helpful
Can I just say what a helpful , polite man Aaron is at the St Andrews Vodafone store patient with me Thank you Aaron .
16 april 2024
Omdöme utan inbjudan
Svar från Vodafone UK - St Andrews
Hi Deirdre. Thank you for your review for Aaron. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Insult to Injury
Charging someone less tech savvy £25 to transfer data and files from one mobile to another is unfair especially if that person is a verified Vodafone customer. Insult to injury was being refused a sim card deal after Vodafone did a credit check.
15 mars 2024
Omdöme utan inbjudan
Svar från Vodafone UK - St Andrews
Hi Sharon. It's disappointing to see your concerns and feedback. We completely understand the importance of receiving the required help and support when needed - we fully take this feedback on board.
In regards to the credit check, if you were declined, you can appeal the decision online https://www.vodafone.co.uk/creditcheckappeal/
Vodafone Social Media Team
Svar från Vodafone UK - St Andrews
Hey Christine,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Extremely patient and very helpful
Extremely patient and very helpful
1 mars 2024
Omdöme utan inbjudan
Svar från Vodafone UK - St Andrews
Hey Margaret,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I visited the St Andrews shop recently…
I visited the St Andrews shop recently to update a phone for my mother. I was assisted by Danny who was very helpful, explained the options to me and advised after listening to my requirements. I left the shop happy and have been happy with my choice.
18 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - St Andrews
Hi Christina,
Thank you for taking the time to share this great feedback about your experience with Danny. We're so glad you had a positive experience!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
I came into the St Andrews store today…
I came into the St Andrews store today to get my data transferred from my old phone to my new one and it was a bit problematic.
The staff in the store were extremely helpful and incredibly knowledgeable and, even facing the problems my request posed, they had everything sorted within a couple of hours.
They went above and beyond and I can't tell them how grateful I am.
Vodafone is very lucky to have the 3 people I saw as they are a real credit to the company.
24 februari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - St Andrews
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - St Andrews
Hey Kate,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Outstanding customer service
The customer service in the St Andrews store is second to none. Danny was most knowledgeable, very friendly and incredibly patient with me and my elderly mother, attending to and resolving our query completely.
29 december 2023
Omdöme utan inbjudan
Svar från Vodafone UK - St Andrews
Hey Elinor,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service with a smile from Claire
21 december 2023
Omdöme utan inbjudan
Svar från Vodafone UK - St Andrews
Hey Chanson,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great in store service from Claire
Great in store service from Claire, David and Matthew. Sorted out my problem. Highly recommend the St Andrews store team.
9 december 2023
Omdöme utan inbjudan
Svar från Vodafone UK - St Andrews
Hi Jim,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great service!
5 december 2023
Omdöme utan inbjudan
Svar från Vodafone UK - St Andrews
Hi Tom,
Thanks for your 5-star review!
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Fantastic experience
Fantastic experience - straightforward and friendly service. Would definitely recommend!
23 november 2023
Omdöme utan inbjudan
Svar från Vodafone UK - St Andrews
Hey Andrew,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
David was really helpful in explaining…
David was really helpful in explaining the different contract options and the use of an eSIM. He was really friendly and explained everything in detail. Thank you!
4 november 2023
Omdöme utan inbjudan
Svar från Vodafone UK - St Andrews
Hi Macarena,
Thanks for sharing your fabulous feedback for David. If you need any help in the future, please message us via
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
5-Star Customer Service
David immediately came to speak with me when I entered the store, and was extremely patient in assisting me, without any sense of time pressure. I really appreciated the presence of a Vodafone store, that I could go into in person and speak to someone. A real pleasure to receive such customer service.
9 november 2023
Omdöme utan inbjudan
Svar från Vodafone UK - St Andrews
Hi Debbie. Thank you for your review for David. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.