Vodafone UK - Southampton West Quay Omdömen 

402
TrustScore 5 av 5

4,9

Su11a Upper Level , West Quay Shopping Centre, SO15 1QD SOUTHAMPTON, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

TK in Southampton was really helpful. Finding the right mobile and broadband contracts that suited us. Informative, respectful and patiently guided us through the transfer from our old provider. My w... Se mer

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Betygsatt 5 av 5 stjärnor

Sukhvinder was incredibly helpful and went above and beyond with getting our wifi and SIM cards set up. Our address wasn’t working because of a system issue but Sukhvinder worked tirelessly over two d... Se mer

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Betygsatt 5 av 5 stjärnor

Came in about 2 weeks ago I really needed help to sort out a new sim after loosing my phone at a local theme park Jake was brilliant I honestly can not thank him enough

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Betygsatt 5 av 5 stjärnor

Alessia was amazingly helpful when setting up my daughter first phone and spent time Explaining sim only bundles and getting us the right deal. Super friendly and great with kids. Would highly recomm... Se mer

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Företagsinformation

  1. Mobiloperatör
  2. Mobiltelefoner
  3. Internetleverantör
  4. Telefon- och internettjänster
  5. Telefonoperatör

Om Vodafone UK - Southampton West Quay

Skrivet av företaget

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Kontaktuppgifter

  • Su11a Upper Level , West Quay Shopping Centre, SO15 1QD, SOUTHAMPTON, Storbritannien

4,9

Utmärkt

TrustScore 5 av 5

402 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(402)

41 724 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

None

Kaz was brilliant

4 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Southampton West Quay

Svar från Vodafone UK - Southampton West Quay

Hey Paul,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Sam in West Quay Vodafone was really…

Sam in West Quay Vodafone was really polite and helpful would definitely recommend.

1 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Southampton West Quay

Svar från Vodafone UK - Southampton West Quay

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Sukhvinder was amazing in the shop…

Sukhvinder was amazing in the shop sorting mu home WiFi out

24 januari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Southampton West Quay

Svar från Vodafone UK - Southampton West Quay

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Harry was amazing

Harry was amazing, reassuring, helpful, calm manor, thanks for your help,

17 januari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Southampton West Quay

Svar från Vodafone UK - Southampton West Quay

Hey Laura,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Expert advice

The advisor (Davey) was super helpful, he was really patient in answering a ton of questions related to the best phone for my needs, and looking at my data and minutes usage, recommending an appropriate package. Great advice!

16 januari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Southampton West Quay

Svar från Vodafone UK - Southampton West Quay

Hey Em,

Thanks for the lovely review and fantastic support for Davey.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

The best customer service with Jake.

The customer service with Jake. Booked appointment for replacement battery but left with a new mobile. Best decision made. Jake was a true professional. Spoke through in detail every thing I needed to know. Answered every question I asked. A true gentleman and so very patient. He definitely knows his stuff when it comes to mobile phones. He is an absolute asset to the Vodafone shop. I left the shop feeling very happy with the choice of mobile chosen. Thanks to Jake. Fantastic customer satisfaction.

15 januari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Southampton West Quay

Svar från Vodafone UK - Southampton West Quay

Hey Cecelia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Alessandro was very kind.

14 januari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Southampton West Quay

Svar från Vodafone UK - Southampton West Quay

Hey Doc,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Alessia-very helpful

14 januari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Southampton West Quay

Svar från Vodafone UK - Southampton West Quay

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

I wanna say thank you Alessia for her…

I wanna say thank you Alessia for her excellent service!

13 januari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Southampton West Quay

Svar från Vodafone UK - Southampton West Quay

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Alessia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Everything was explained perfectly by…

Everything was explained perfectly by Alessia very clearly and professionally

12 januari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Southampton West Quay

Svar från Vodafone UK - Southampton West Quay

Hey Ron,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Chloe was really helpful and…

Chloe was really helpful and understanding

11 januari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Southampton West Quay

Svar från Vodafone UK - Southampton West Quay

Hey LB, ​

Thanks for the lovely review and fantastic support for Chloe. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Rachel

Rachel
Today I went to Vodafone store in Southampton, one girl Rachel attended to me , she helped me a lot , she gave me good advice and good customers service
She is the best , I am very happy for her . She is listening to me everything and she is best
Thank you

10 januari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Southampton West Quay

Svar från Vodafone UK - Southampton West Quay

Hey Gurmeet,

Thanks for the lovely review and fantastic support for Rachel.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Alessia was very nice and kind

Alessia was very nice and kind, helping me with my queries. Amazing customer experience !

9 januari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Southampton West Quay

Svar från Vodafone UK - Southampton West Quay

Hey Cristian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

sam was an absolute delight helping me…

sam was an absolute delight helping me transfer phones and setting up new contracts

8 januari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Southampton West Quay

Svar från Vodafone UK - Southampton West Quay

Hey Richard,
 
Thanks for the lovely review and fantastic support for Sam.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 3 av 5 stjärnor

Rachel was very helpful but the fact…

Rachel was very helpful but the fact that I can’t use my Blue Light discount in store when I upgrade and trade in isn’t very good in my view. It means I loose my 20% discount.

Not happy

8 januari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Southampton West Quay

Svar från Vodafone UK - Southampton West Quay

Hey Sarah,

Thank you for taking the time to share your feedback. We’re really pleased to hear that Rachel was able to assist you, but we’re sorry to learn of your disappointment regarding the Blue Light discount not being available in‑store for upgrades and trade‑ins. We completely understand how frustrating it must feel to miss out on your 20% discount.

Your comments are very valuable to us, and we’ll make sure they’re shared with the relevant team so we can review how we handle discount eligibility in these situations. In the meantime, if you’d like us to look into your specific case further, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Amazing service

Harry solved my problem with super technical no how. Amazing service.

7 januari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Southampton West Quay

Svar från Vodafone UK - Southampton West Quay

Hey David,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Alessia was very helpful and lovely…

Alessia was very helpful and lovely manners. Thank you.

6 januari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Southampton West Quay

Svar från Vodafone UK - Southampton West Quay

Hey Sally,

Thanks for the lovely review and fantastic support for Alessia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Kam was exceedingly helpful and…

Kam was exceedingly helpful and patient. He ran through all the options for airtime contracts with me for 2 phones to upgrade staying past his finish time to complete our orders.

3 januari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Southampton West Quay

Svar från Vodafone UK - Southampton West Quay

Hey Matt,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

iPhone

Kaz sales advisor

3 januari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Southampton West Quay

Svar från Vodafone UK - Southampton West Quay

Hey Fabian,

Thanks for the lovely review and fantastic support for Kaz.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Great experience

Quick and easy. Rachel was very helpful

3 januari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Southampton West Quay

Svar från Vodafone UK - Southampton West Quay

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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