Sukhvinder was incredibly helpful and went above and beyond with getting our wifi and SIM cards set up. Our address wasn’t working because of a system issue but Sukhvinder worked tirelessly over two d... Se mer
Företaget har svarat
Plats
Byt platsSu11a Upper Level , West Quay Shopping Centre, SO15 1QD SOUTHAMPTON, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Alessia was amazingly helpful when setting up my daughter first phone and spent time Explaining sim only bundles and getting us the right deal. Super friendly and great with kids. Would highly recomm... Se mer
Företaget har svarat
Came in about 2 weeks ago I really needed help to sort out a new sim after loosing my phone at a local theme park Jake was brilliant I honestly can not thank him enough
Företaget har svarat
Tk was very helpful when i needed help with my phone on the 24th august after Apple couldn’t help sorted me a upgrade and made the process simple thank you again !
Företaget har svarat
Företagsinformation
Om Vodafone UK - Southampton West Quay
Skrivet av företaget
Kontaktuppgifter
Su11a Upper Level , West Quay Shopping Centre, SO15 1QD, SOUTHAMPTON, Storbritannien
4,9
Utmärkt
401 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service
Dillon was very helpful and friendly. Made the process easy and I’m very happy with my experience.
1 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Southampton West Quay
Hey Ruby,
Thanks for the lovely review and fantastic support for Dillon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry on the door was excellent
Harry on the door was excellent, informative.
31 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Southampton West Quay
Hey Frank,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Southampton West Quay
Hey Bernard,
Thanks for the lovely review and fantastic support for Kam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent customer service
We recently visited Vodafone and had the best customer service experience. Sam Mafia was absolutely excellent—friendly, knowledgeable, and incredibly helpful throughout the whole process. They took the time to answer all of our questions, made everything easy to understand, and ensured we left completely satisfied. It's rare to receive such outstanding service these days, and Sam is a real credit to Vodafone. Thank you for making our visit such a positive experience. Highly recommended!
25 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Southampton West Quay
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Southampton West Quay
Hey Hannah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tk very professional and easy to…
Tk very professional and easy to communicate with
23 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Southampton West Quay
Hey Nigel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sam C was excellent from the moment we…
Sam C was excellent from the moment we started speaking it was clear he knew the best deals available and within minutes walked away with a brand new phone! Will definitely be returning to get my partner a new phone in a couple months!
17 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Southampton West Quay
Hey Sam,
Thanks for the lovely review and fantastic support for Sam C.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam is a great asset for the company
Sam is a great asset for the company, super knowledgeable and very helpful to make a right decision
17 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Southampton West Quay
Hey Zoltan,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Needed a temporary sim card and Alessia…
Needed a temporary sim card and Alessia helped us. Happy with service
14 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Southampton West Quay
Hey Romuald,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Alessia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Davey was helpful
14 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Southampton West Quay
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dillion was really helpful
Dillion was really helpful. Took the time to listen to my needs as a customer and did everything he could to facilitate. Walked away with an upgrade and saved money across all my plans in the process. Thank you Dillion, I walked out a very happy customer!
13 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Southampton West Quay
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
SIM only deal
Required SIM only deal, TK was very helpful and welcoming, dealt with my request efficiently, pleased with the service I received, thank you.
7 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Southampton West Quay
Hey Susan,
Thanks for the lovely review and fantastic support for TK.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited the Vodafone shop in…Southampton West Quay
I visited the Vodafone shop in Southampton West Quay today and was served by Sukhvinder The customer service was excellent and they helped to bring my monthly bill down considerably. I was also impressed by the repair service and phone recycling available. Thank you for such a fast, smooth and professional service!
11 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Southampton West Quay
Hey Lucinda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely amazing personal service
Absolutely amazing personal service. The staff in Vodaphone Southampton couldn’t do enough to help and I had the best assistance and advice . I am impressed with their knowledge and support and I have been a customer for years and never had such great help- thank you and a special shout out to TK who was amazing and an asset to you
9 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Southampton West Quay
Hey Denise,
Thanks for the lovely review and fantastic support for TK. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very grateful for the service and help…
Very grateful for the service and help from Graham and Jake last week in the Southampton branch. I had been putting off upgrading my phone after a bad experience in the Vodafone shop a few years ago. To my delight, Vodafone seem to have taken on board that it is better to listen to the customer rather than to patronise them. I left with an appropriate phone for my needs and comprehensive advice about transferring data and trading in my old handset. Many Thanks.
2 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Southampton West Quay
Hey Katy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sukhvinder was very helpful and great…
Sukhvinder was very helpful and great service instore
7 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Southampton West Quay
Hey Vicky,
Thanks for the lovely review and fantastic support for Sukhvinder. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I found Alessia very helpful and sorted…
I found Alessia very helpful and sorted out my problem efficiently. No hesitation in using the service in the future.
Thanks to Alessia.
3 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Southampton West Quay
Hey Len,
Thanks for the lovely review and fantastic support for Alessia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tanaka was great
Tanaka was very helpful, went through everything and all the information
2 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Southampton West Quay
Hey,
Thanks for the lovely review and fantastic support for Tanaka.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Harry helped me understand my phone…
Harry helped me understand my phone storage. Very helpful, knowledgable. Great service.
28 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Southampton West Quay
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dillion was very helpful helped me…
Dillion was very helpful helped me setup broadband.
15 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Southampton West Quay
Hi Gregory , thank you so much for your wonderful review and the amazing support you’ve shown for Dillion , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.