Felicity was really helpful completed my full transfer
Företaget har svarat
Plats
Byt platsUnit 2 , 59 King Street, NE33 1DH South Shields, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been a customer of Vodafone for quite a number of years now and it's because of the wonderful attentive staff at my local store which has led to me returning every time I'm due an upgrade. Th... Se mer
Företaget har svarat
In the space of a week my partner and I both visited the store to upgrade our handsets and change our sim packages. Both Lee and Seana were both incredible. They were extremely knowledgable, friendly... Se mer
Företaget har svarat
Store very busy with only 2 staff to deal with everyone but they were both very professional & acknowledged the people waiting. Lee who was the branch manager was covering the branch due to staff s... Se mer
Företaget har svarat
Företagsinformation
Om Vodafone UK - South Shields
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
Unit 2 , 59 King Street, NE33 1DH, South Shields, Storbritannien
5,0
Utmärkt
238 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
New phone sorted!
Seana was very helpful friendly and efficient. Great service.
22 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - South Shields
Hey Catherine,
Thanks for the lovely review and fantastic support for Seana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service by Seana
17 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - South Shields
Hi Malcolm. Thank you for your review for Seana. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was served by Lee at South Shields…
Was served by Lee at South Shields today. He delivered exceptional customer service. Very knowledgable and so helpful. Would recommend to anyone.
16 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - South Shields
Hi Jilly. Thank you for your review for Lee. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tasha was great at helping me in store
Tasha was great at helping me in store. I ordered the 17 pro max and she gave me a great deal and was very pleasant
16 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - South Shields
Hi Rami. Thank you for your review for Tasha. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lee was so helpful getting my phone all…
Lee was so helpful getting my phone all sorted and a credit to the company
16 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - South Shields
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I found Tasha to be very polite
I found Tasha to be very polite, open and honest and trustworthy.
She attended my request and did not try any kind of "Hard-Sell" for anything else but informed me of all options I could choose.
Tasha was also kind enough to supply me with 2 glasses of water to assist with my annoying dry cough.
I hope management appreciate Tasha's polite, honest and customer focused approach and reward her accordingly
11 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - South Shields
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Amazing service fron natasha she has…
Amazing service fron natasha she has helped me sk much and made aure everything was quick and painfree
11 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - South Shields
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Svar från Vodafone UK - South Shields
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Katie was so good
Katie was so good with everything we needed she sort it out and was so knowledgeable.
4 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - South Shields
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great service in store
Great service in store, staff are very helpful
4 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - South Shields
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Katie was so helpful and explained…
Katie was so helpful and explained everything really well
24 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - South Shields
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent service and advice from…
Excellent service and advice from entering the shop tp completion of contract
18 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - South Shields
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
New Phone
Ben set up my season ticket for me when I got a new phone. Great service
12 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - South Shields
Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Contract renewal
Popped in today to sort out my contract was super quick service. Ben was really friendly helpful and efficient
10 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - South Shields
Hey Jo-anne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Katie was really approachable friendly…
Katie was really approachable friendly and helped get me the best deal suited to my needs. She was quick and was open and honest about what would be best. I had my 3 year old daughter with me and she entertained her with pens and drawing. Wouldn't go anywhere else with service like hers thank you !
2 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - South Shields
Hey Sarah,
We appreciate your wonderful review and your wonderful support for Katie. It's heartwarming to read such encouraging feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
i spoke with Emily
i spoke with Emily, who couldn’t be more helpful if she tried. what a beautiful,helpful young lady she was. i was so happy with all her help and she made my experience amazing in store. i’ve always recommended vodafone by hav to say Emily was the most delightful girl ive ever chatted with. she is an asset to yr company.
23 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - South Shields
Hey Tracy,
I'm pleased to know that the store agents successfully addressed the issue. I appreciate your positive feedback and your strong support for Emily. Your recognition of their efforts means a lot, and it encourages the team to continue delivering excellent service.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Service I received at king Street branch in South Shields
Sharna at King Street branch was so reassuring and helpful I was delighted with the service she offered.
She was professional at all times. Extremely knowledgeable and reassuring as I was concerned about my mobile contract and how it may be changing.
I arrived feeling quite anxious and left feeling a huge weight had been suddenly lifted.
She is a true asset to your business
Thank you
21 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - South Shields
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good service and helpful staff…
Good service and helpful staff specially Ben
17 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - South Shields
Hey Giovanni,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Top service Top Vodafone lady
Top service Top Vodafone lady . Deserves a pay rise .
15 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - South Shields
Hey Frank,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily miller was outstanding
11 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - South Shields
Hey Dennis,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.