Really happy with my experience with Vodafone. The service was quick, smooth and professional, and the staff were friendly and helpful throughout. Everything was explained clearly and any questions I... Se mer
Företaget har svarat
Plats
Byt plats88A High Street, ME10 4PH Sittingbourne, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Sam was excellent and apologetic about Vodafone miss selling me a poor & inadequate 30gb plan & even wrote a complaint letter for me. Super service from Sam
Företaget har svarat
Great service , very polite Sam Melissa & scotty were very helpful and helped me in all ways possible. They were all very helpful patient and assisted me in every possible way. Thank you 🤩
Företaget har svarat
My elderly friend recently widowed has had multiple problems with her SIM card and moving house she struggled with talking to the phone help line We went to the Sittingbourne store and were met by... Se mer
Företaget har svarat
Företagsinformation
Om Vodafone UK - Sittingbourne
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
88A High Street, ME10 4PH, Sittingbourne, Storbritannien
4,9
Utmärkt
198 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Polite and professional
Went into store today and was served by Shaun. He was very polite and professional, conducted himself very well when dealing with my new phone. Definaly should be a manager!
20 september 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sittingbourne
Hi Daniel,
Thanks for the great review. We're pleased to hear about your recent experience in one of our stores, and how Shaun left such a good impression.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
We was served by Shaun and he was very…
We was served by Shaun and he was very helpful and explained everything very well. Very happy new customer 😊
16 september 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sittingbourne
Hi Kerry,
We're pleased to hear how Shaun has been able to help. Thank you for sharing your experience and leaving a great review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Great upgrade service
Friendly fast service for upgrading multiple phone and broadband contracts. Staff were helpful and everything was painless.
16 september 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sittingbourne
Hi Jezatron, It's really great to see we were able to find you some great deals!
Thanks for your awesome feedback, The Vodafone Social Media Team
New phones
Steph was very helpful by asking all our questions. She helped us pick out new phones with all the requirements we needed.
13 september 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sittingbourne
Hey Ryan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
New IPhone 13
All three members of staff delivered fantastic customer service and have made me feel very happy with my purchase of a new IPhone13. They were all extremely helpful, knowledgeable, easy to talk to and made everything one hundred percent clear. I cannot fault them in any way and it was another great service by Vodafone.
12 september 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sittingbourne
Hi Aaron,
What a brilliant review! Thank you for you kind words, it's great to see you had such great experience.
Thanks again,
Vodafone Social Media Team
The staff are great and very helpful
The staff are great and very helpful, would highly recommend them especially shelbie
12 september 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sittingbourne
Thanks for the brilliant feedback, Stephen! It's really appreciated.
Vodafone Social Media Team
In store
Really good experience very helpful with any enquiries, staff are super friendly and always on hand to help
15 augusti 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sittingbourne
Hey Emma,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very good and kind staff
29 augusti 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sittingbourne
Hey Paul,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Good service would recommend!
29 augusti 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sittingbourne
Hey Lewis,
Thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful when looking to move from…
Very helpful when looking to move from O2
Staff very welcoming
29 augusti 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sittingbourne
Hey Tom,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
It was my first time starting a…
It was my first time starting a contract and Jamie-Leigh helped me so much and was very interactive and easy to talk to!
29 augusti 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sittingbourne
Hey Leia-Grace,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The good staff and cute.
29 augusti 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sittingbourne
Hey Anisoara,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Your assistant manager Ross is a credit…
Your assistant manager Ross is a credit to your store, being of an older generation modern mobiles can be confusing, Ross was very patient while also training a member of staff. I have been a customer of Vodafone for many years. I work in customer service and so appreciate it is not always an easy job so am very happy to advise when the customer service is above and beyond. Thankyou for all your help Ross it is very much appreciated
19 augusti 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sittingbourne
Hi Fay, It's really great to see you feel Ross went above and beyond to help with your order, and left such a great impression on you.
Thanks for your awesome feedback, The Vodafone Social Media Team
Very helpful and quick to resolve issues
22 juli 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sittingbourne
Hi Rees,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Ross was fabulous
Ross was fabulous, helped with great customer service
15 juli 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sittingbourne
Hi Rebecca. Thank you for your review for Ross. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and thorough when trying…
Very helpful and thorough when trying to find the best deal
16 juli 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sittingbourne
Hey there,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Completely untrustworthy and inconsiderate to their customers! I need to speak to someone in management who cares!!
I am at the end of my tether with this company! I wanted to purchase Vodafone broadband a few months ago, previously with Sky.. called and spoke to a very pleasant guy who informed me that we couldn’t get Vodafone broadband in my area. I was ready to go elsewhere as I explained I need broadband to be 100% as I work from home but he convinced me to get a mobile hotspot that would be more than up to the job. So I got this about 3 month’s ago and have no end of problems with it not working properly. I tried to get through various times to be cut off and when I eventually spoke to someone I was told that I have restricted data on my plan.. I was never told this! I was then given a deal to upgrade at an extra cost which I wasn’t happy about and then every month since I have been charged over the amount that was agreed. And my mobile hotspot is constantly not working. I have been on the phone to these cowboys for about 4 hours in total and today after being told to take various steps to sort the problems out.. on a virtual chat as they were meant to call me back twice and never did.. I still have no broadband. This has cost me time and money and I am disgusted with the service these people offer. They are untrustworthy, liars and complete amateurs who have no care or consideration for their customers. I have been sold something completely unfit for purpose and I have to put up with this for the next 2 years! And no one is taking any responsibility. What can I do!!??
Now you ask me to go to a link to not be able to talk to anyone again!!?? It’s not good enough
14 juli 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sittingbourne
Hey Beth, I'm sorry to hear you're having such trouble with your mobile broadband connection. We can do some network checks to see why you might be getting such an inconsistent service. Please could you reach out to my team using one of the following links.
Facebook - vodafone.uk/3K1e4GB
Twitter - vodafone.uk/3nfdPyY
Instagram - https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Ross is amazing
Ross is amazing. He listens understands and adapts to my disability each and every time. Feeling safe with engaging with him make it a whole lot better
1 juli 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sittingbourne
Hey Sarah,
Thanks for letting us know what an amazing job Ross did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great staff
Great staff, very helpful switching my account to Vodafone. Would highly recommend them. Thank you Shaun for sorting it out
1 juli 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sittingbourne
Hey Sarah,
Thanks for letting us know what an amazing job Shaun did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ross was very helpful and helped me…
Ross was very helpful and helped me keep the cost down on my devices very polite and friendly
23 juni 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Sittingbourne
Hi Kelly,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.