Excellent service from Sholto at Vodafone! I came to Vodafone today with my brother-in-law, and we received great service. He was extremely helpful, friendly and professional, and took the time to e... Se mer
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Plats
Byt platsU12 Oracle Centre, RG1 2AH Reading, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Sholto was very helpful today, he was very patient with my ADHD nephew who was particular testing today! He spoke through all of our options and we chose to stick with Vodafone instead of ee. Thank yo... Se mer
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One of the best customer services i have received from Ashiq. He was very patient and explained everything carefully and properly. He was not pushy at all and made sure that i enjoyed my experience he... Se mer
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I have just visited Vodafone in the Oracle Mall, 3 weeks ago Nazim helped to set up an esim for me for abroad travelling, now he moved my payg no to a monthly plan. All smooth, very friendly and helpf... Se mer
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Företagsinformation
Om Vodafone UK - Reading The Oracle Centre
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
U12 Oracle Centre, RG1 2AH, Reading, Storbritannien
4,8
Utmärkt
342 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great communication and very helpful
Great communication and very helpful
18 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Reading The Oracle Centre
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
I have just visited Vodafone in the…
I have just visited Vodafone in the Oracle Mall, 3 weeks ago Nazim helped to set up an esim for me for abroad travelling, now he moved my payg no to a monthly plan. All smooth, very friendly and helpful. Without his help, I wouldn’t have managed to have roaming data while travelling and most important not loosing my current number!
16 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Reading The Oracle Centre
Hey Claudia, Thanks for letting us know how helpful Mazim was on your recent visits to our Reading store 😊 All the best, The Vodafone Social Media Team
Nice experience Reading Oracle shop
Very friendly staff, Nazim from Reading shop in Oracle managed to help me with a difficult situation.
16 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Reading The Oracle Centre
Hi Marky, It's great to see our team in Reading left such an awesome immpression on you 😊 Thanks for your feedback, The Vodafone Social Media Team
Nazim was very helpful and informative.
15 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Reading The Oracle Centre
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Lottie was amazing great service hard…
Lottie was amazing great service hard working individual reassured me that I will pass my credit check. Thank you once again and good luck on your studies.
11 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Reading The Oracle Centre
Hi Muteeb. Thank you for your review for Lottie. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nazim was very nice and kind
Nazim was very nice and kind. He was very funny and helpful. Thank you!
8 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Reading The Oracle Centre
Hi Bimla. Thank you for your review for Nazim. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nazim was incredibly helpful
Nazim was incredibly helpful, took me through every option avaliable and got me the deal I wanted. Very pleased with the service.
8 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Reading The Oracle Centre
Hi Kieran. Thank you for your review for Nazim. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
With Nazim had an outstanding…
With Nazim had an outstanding experience with your customer service. The representative was not only extremely polite and courteous, but he also demonstrated a genuine willingness to help by patiently listening to my concerns and addressing every question I had. His professionalism and clear communication made it easy to understand the steps we were taking to resolve my issue. I truly appreciated how he went above and beyond to ensure that I was satisfied with the service provided. This level of dedication and attentiveness is rare and deserves recognition.
7 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Reading The Oracle Centre
Hey Muhaammad, It's awesome to hear about the amazing service offered by Nazim recently. It's always good to see the awesome impression our team have on our customers ☺️ All the best, The Vodafone Social Media Team
Top advice from top advisor
I was helped by sales advisor Luca at the Vodafone UK shop in the Oracle at Reading. I needed to switch from a corporate to personal contract, while maintaining the same phone nr and transferring all my data. Luca was brilliant in sorting out all I needed to do, very quickly and smoothly. Top quality service!
30 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Reading The Oracle Centre
Hi Arnaldo,
It's great to see you had such a positive experience with Luca. This is absolutely what we aim for! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Naz was amazing in store he was very…
Naz was amazing in store he was very helpful and got my upgrade done quick would definitely recommend him
26 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Reading The Oracle Centre
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
The staff
The staff , Carla, Lottie and Abdi are very accommodating and have very good attention to detail
24 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Reading The Oracle Centre
Hi Odion,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Hussein at Vodafone Reading provided…
Hussein at Vodafone Reading provided exceptional service. Could t recommend more highly
Best
Chris Clark
22 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Reading The Oracle Centre
Hi. Thank you for your review for Hussein. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nazim was super useful and knowledgable…
Nazim was super useful and knowledgable to talk to- we ended up walking away with a new phone and new broadband service for less than what we were originally paying!
Would recommend.
10 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Reading The Oracle Centre
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Carla, brilliant service
I trained customer services front line and management staff for 13 years, so I know what 'good' looks like and after the best customer service I've experienced in my 71 years, Carla at Vodafone in The Oracle, Reading, is Very Good.
She was confident, relaxed and unbelievably helpful. It would have been a very long afternoon trying to cancel an account. She took control of the situation and resolved it.
Thanks Carla.
10 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Reading The Oracle Centre
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I had an extremely positive experience…
I had an extremely positive experience in the Reading store. Hussain approached me as soon as I entered and was immediately friendly and helpful. I can often be overwhelmed with decision making in pressured environment, but his excellent customer service and personable attitude were exemplary, and help me greatly through the process. I felt unpressured, and like I was being well informed at every step. Hussain is an asset to the team and an excellent customer focused professional.
8 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Reading The Oracle Centre
Hi Christian,
Thank you for taking the time to review your recent experience, it's great to hear your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Visited Today on the Oracle Today and…
Visited Today on the Oracle Today and was very impressed with the service from Mia, a sales assistant. Honest,professional explained everything, so nice to meet someone you can trust, more than I an say from previous experience.
If you are thinking of going to Vodafone, ask for Mia!
8 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Reading The Oracle Centre
Hi Alan. Thank you for your review for Mia. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by Nazim
I was served by Nazim. He went out of his way to give me the best deals possible. Nazim is very knowledgeable and polite. A true professional. I have been with Vodafone for over 16 year and will continue further more because of people like Nazim.
Thank you Nazim. Thank you Vodafone.
4 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Reading The Oracle Centre
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
I had a great experience with Nazim
I had a great experience with Nazim, he gave me really nice deals and offers, i would recommend everyone to choose his service. Thanks Nazim
2 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Reading The Oracle Centre
Hi Zubair,
What super feedback for Nazim! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Christmas present for my son
My son and I came to the Reading Store to upgrade his phone. Nazim explained and wrote all the costs down for me to understand how much more and less I was going to pay. I appreciate his honesty and time.
21 december 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Reading The Oracle Centre
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Vodafone Oracle staff lack skills and understanding of their systems. Beware of Nazim, as he can create difficulties for you.
Terrible service from Nazim and his supervisor. We spent days trying to sort out the complete mix-up regarding what needed to be done, resulting in the mishandling of our number porting and ultimately making us detest Vodafone, leading us to leave within days. Furthermore, Vodafone's service isn't what their postcode checker indicates; at our house, it showed full 5G and 5G ULTRA indoor & outdoor, yet we couldn't even get one bar of 4G — no coverage whatsoever in a new house that all the other providers have decent coverage in. Entirely untrustworthy; select a different provider and definitely steer clear of the Vodafone store in Reading Oracle.
20 december 2024
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.