Pixel phone died purchased another but struggled to load apps. Adam sorted within a few minutes. Very happy great service
Företaget har svarat
Plats
Byt platsUnit 5 , Angel Square, CA11 7BT Penrith, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have had a few problems and the help and support is fantastic. The two men who I go to are Stuart and Adam and I will recommend them two to anyone. They are so patient with me. I would also like... Se mer
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After having gone round in circles with the website and phone numbers which simply took us back to the website, it was a delight to go into the store and be greeted by a very knowledgeable, friendly a... Se mer
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Called in to see whether I could upgrade my phone due to damage. I was able to upgrade and the process was seamless. Although the phone I wanted wasn’t in stock, I’ve been able to get this the next da... Se mer
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Företagsinformation
Om Vodafone UK - Penrith
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
Unit 5 , Angel Square, CA11 7BT, Penrith, Storbritannien
4,9
Utmärkt
147 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Tami did a great job at setting up new…
Tami did a great job at setting up new phone for me
19 april 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Penrith
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Just upgraded from a Pixel 6 to 8
Just upgraded from a Pixel 6 to a Pixel 8. My phone value didn't cover the remaining payment but Johny found me a £200 trade in bonus
13 april 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Penrith
Hey Alan, That's a great deal! I might have to see if Johny can sort out my next upgrade!
Thanks for your feedback, The Vodafone Social Media team
Guys and gals in the Vodafone store…
Guys and gals in the Vodafone store were brilliant and polite, very happy
11 mars 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Penrith
Hi Alan,
It's great to see your kind words for Penrith team. We really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tami and Adam were very helpful and got…
Tami and Adam were very helpful and got my new phone set up
11 mars 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Penrith
Hi Hilary,
Thanks for your review and your lovely words for Tami and Adam! It's what we love to see 🙂
Thanks again, Vodafone Social Media Team
Upgrading phones
I spoke to Tami about upgrading our phones, she explained everything so I could easily understand what my options were
9 mars 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Penrith
Hi Maggs,
We're so glad you had such a great experience in store and hopefully found the perfect deal for you! Thanks for this amazing feedback.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Calls dropping out
My calls kept dropping out at home, saw the team and it was sorted in 5 minutes.
9 mars 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Penrith
Hi there Avery,
Thank you for your feedback. We're so glad you managed to get your issue sorted and your calls are back up and running again!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
WiFi disconnected and wouldn't connect
My ASDA mobile wouldn't connect to internet, then stopped making calls & texts. I bought a Vodaphone pay-as-you-go phone which wouldn't connect with my router. ADAM from Vodaphone came round in his lunch break and re-set my NOWTV network configuration, reset the passwords and finally got my Vodaphone connected to the router. He is a STAR - service totally above and beyond anything previously received
2 mars 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Penrith
Hey Angela,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Polite professional lads got my app…
Polite professional lads got my app working perfectly, brilliant
1 mars 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Penrith
Hey Lee,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Polite and friendly staff
Polite and friendly staff, answered all my questions and provided several options to help me find the best deals available
19 februari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Penrith
Hi James,
Thanks for your review! We're delighted you had such a positive experience in store and found a great deal.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
The human touch is so much better
After having gone round in circles with the website and phone numbers which simply took us back to the website, it was a delight to go into the store and be greeted by a very knowledgeable, friendly and helpful live person who sorted our problem out in a matter of minutes! Thank you! Face to face is so much better.
2 februari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Penrith
Hi Anna,
Thank you for taking the time to review. It's great to hear about your recent experience, and feedback!
Thanks, Vodafone Social Media Team
Svar från Vodafone UK - Penrith
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very knowledgeable team
Very knowledgeable team. New phone and everything moved over for me. No jargon
20 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Penrith
Hey Angela,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ash made it easy and simple to…
Ash made it easy and simple to understand
13 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Penrith
Hi Irene,
We're delighted to hear about your great experience with Ash. We're glad you were able to get your issue sorted.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Moved from EE
Moved from EE, Knowledgeable staff and really helpful
6 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Penrith
Hi Carleen. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great advice on my contract
Great advice on my contract, getting a good deal.
6 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Penrith
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really happy with my new phone.
28 december 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Penrith
Hi Thomas,
Thanks for reviewing and sharing this feedback. Enjoy your new phone!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful and friendly staff
Very helpful and friendly staff. Very efficient, friendly and knowledgeable when I updated my contract
22 december 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Penrith
Hi James,
Thank you for your feedback, and taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great Staff
The staff are very friendly and willing to help where possible, they were a big help with my new phone!
28 december 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Penrith
Hi Marie,
Thanks for your review, and feedback, we appreciate it.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great Team
Been getting my phone from Johny for years now. Always a great service
4 november 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Penrith
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
New iPhone very happy with the service
2 november 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Penrith
Hey Ray,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.