Kerry at the Northwich Branch was really friendly and helpful. She talked me through my new phone contract and took the time to explain everything to me. Thank you for making the experience a positive... Se mer
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Plats
Byt plats36-37 Witton Street, CW9 5DE Northwich, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This 5 * rating is really for Chelsea who went above and beyond to sort my internet needs. She was very professional, knowledgeable and excellent inter personal skills.
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Chelsea was brilliant really can't fault her customer service, really happy!! Helping me find fibre broadband and Sims for the family that suit us. Thanks Chelsea! - Rich
Kerry was fantastic, looked at all my lines and saved me lots of money while getting the new phone I wanted. Experience was soured however by Vodafone’s painfully slow and archaic internal systems, wh... Se mer
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Företagsinformation
Om Vodafone UK - Northwich
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
36-37 Witton Street, CW9 5DE, Northwich, Storbritannien
4,9
Utmärkt
256 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service from Matt today
Great service from Matt today. Pro-active in finding best option and brilliant dealing with my 84 year old mum. He also managed to refresh my deal and save a couple of quid each month.
Personable and professional - a great brand ambassador. Cheers Matt.
1 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Northwich
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
They listened and helped.
Listened to my needs and advised on the best solution. I went in to enquire about broadband service, and because they were so knowledgeable and helpful, I decided to ask about my mobile phone too. Result- new phone, new mobile and broadband contracts, all of which have saved me money! Really personable, and knowledgeable team in this particular store. Highly recommend them, especially if you’re seeking advice or help. Thank you
30 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Northwich
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent Job
Matt was friendly, listened to what we wanted and explained the deal that we were bringing offered clearly without technical jargon.
He made sure we knew what would happen next and gave time scales to set our expectations.
It was a really pleasant experience in the store today thanks to Matt.
28 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Northwich
Hey Jayne,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great experience in store today
Great experience in store today. Matt was incredibly helpful and explained everything thoroughly. Nothing was too much trouble.
27 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Northwich
Hey *CUSTOMER NAME*,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt was really helpful
Matt was really helpful - he gave us great advice. Highly recommend
20 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Northwich
Hey Jane,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt in store was extremely helpful and…
Matt in store was extremely helpful and very social , he sorted my enquiry out with no problems
13 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Northwich
Hey Neil,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Northwich
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt was great helped my family out…
Matt was great helped my family out witha new sim. He was friendly and gave great advice
13 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Northwich
Hi James ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Matt —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Sim only deal
Kerry made the process super simple, which was great. Within minutes, I had a new Sim only deal all ready to go. Honestly, it was the easiest and quickest experience.
7 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Northwich
Hey,
Thanks for the lovely review and fantastic support for Kerry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Will was extremely helpful in the…
Will was extremely helpful in the Northwich store. He helped by explaining things simply to me so i understood everythng. I will be back next time i need an upgrade.
5 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Northwich
Hey Graham,
Thanks for the lovely review and fantastic support for Will.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful Matt
Came into the Northwich branch for a new device, we were welcomed by Matt who was very helpful and easy to talk to.
21 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Northwich
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly service
I visited Vodafone Northwich to sort contracts for my 2 children. We were seen quickly and Kerry was very friendly and helpful. Overall it was a very positive experience and much easier than trying to do online or on a phone call.
8 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Northwich
Hey Jason,
Thanks for the lovely review and fantastic support for Kerry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kerry was very helpful and saved me…
Kerry was very helpful and saved me some money also.
9 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Northwich
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Northwich
Hey Sophie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely brilliant service from WIll
Absolutely brilliant service from WIll and Chris A stress-free experience! Thank you both
1 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Northwich
Hey Julie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chris was very helpful and approachable…
Chris was very helpful and approachable answered all our questions and explained the process well.
28 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Northwich
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service!
We popped into the Vodaphone shop in Northwich as I needed a new phone. Chelsea talked me through all my options and was more than helpful. I’m not very ‘techy’ but she carefully explained everything I needed to know. It made my choices so much easier.
28 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Northwich
Hey Alison,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service
I went in on Saturday to upgrade 2 of 3 of our family phones, Chris the manager was very knowledgeable and didn’t make me feel silly when l asked questions.
He advised us what we should do, l had to take 2 of our old phones back into store at a later date as exchange, he was great as l was having massive issues clearing my phone. He sorted it all out 👍
29 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Northwich
Hi Liz, we are really pleased to hear about your 5 star experience with Chris. Thank you for taking the time to feedback this positive experience.
Thanks,
Vodafone Social Media Team
Upgrading my phone
Great help from Chelsea on upgrading my phone doing the trade in at the Northwich store. Extremely helpful and patient with me. I hope her dad had great birthday over the weekend just gone
28 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Northwich
Hi Toby. We're happy to hear that you received great help with your phone upgrade and trade-in. We appreciate you mentioning the patience and assistance you received.
Thanks,
Vodafone Social Media Team
Great visit to store
Great visit to store. Went in with my broken phone, met a guy called Matt , he went through my account and helped me. He got me a brand new phone on a better deal. Cheaper bill with a new phone. Had a great nice chat about science and motorbikes , best customer service I've ever received. Huge credit to Vodafone. Will be back with my wife to upgrade her phone soon.
30 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Northwich
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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