Vodafone UK - Northwich Omdömen 

254
TrustScore 5 av 5

4,9

36-37 Witton Street, CW9 5DE Northwich, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Kerry at the Northwich Branch was really friendly and helpful. She talked me through my new phone contract and took the time to explain everything to me. Thank you for making the experience a positive... Se mer

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Betygsatt 5 av 5 stjärnor

This 5 * dating is really for Chelsea who went above and beyond to sort my internet needs. She was very professional, knowledgeable and excellent inter personal skills.

Betygsatt 4 av 5 stjärnor

Kerry was fantastic, looked at all my lines and saved me lots of money while getting the new phone I wanted. Experience was soured however by Vodafone’s painfully slow and archaic internal systems, wh... Se mer

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Betygsatt 5 av 5 stjärnor

I don’t normally leave reviews, but Chelsea at Vodafone was brilliant from start to finish. I was having a bit of a nightmare trying to sort everything out, and she was patient, friendly and genuine... Se mer

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Företagsinformation


Kontaktuppgifter

  • 36-37 Witton Street, CW9 5DE, Northwich, Storbritannien

4,9

Utmärkt

TrustScore 5 av 5

254 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(254)

40 120 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Came into the shop as we had a problem…

Came into the shop as we had a problem with transfers from three to vodaphone. Chris and the team spent 2 hours resolving our issue and putting the right numbers back onto the right phones. Excellent Service from start to finish. As we were there so long we also watched the whole team helping customers and all I can say is Go Team Vodaphone Northwich!!

14 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Northwich

Svar från Vodafone UK - Northwich

Hey Rachel,

Thanks for the lovely review and fantastic support for Chris and the team.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Kerry at Northwich store

Kerry was friendly and efficient. She listened to what I wanted and understood what I required.

7 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Northwich

Svar från Vodafone UK - Northwich

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Excellent face to face customer…

Excellent face to face customer service..very easy to understand..excellent service provided by Chelsea at the Northwich branch..10/10

9 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Northwich

Svar från Vodafone UK - Northwich

Hey Carl,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Kerry in Vodafone got me a brilliant…

Kerry in Vodafone got me a brilliant deal cheaper than my other provider

9 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Northwich

Svar från Vodafone UK - Northwich

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Excellent Service in every aspect

Chris at Northwich Vodafone branch is beyond helpful & patient with every aspect of buying a new phone. I am not technically minded so required maximum help in understanding all the ins & outs associated with an updated handset. I would not shop anywhere else. Chris is the perfect person for a seamless transaction & his knowledge is limitless. Thank you

6 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Northwich

Svar från Vodafone UK - Northwich

Hey Sherry,

Thanks for the lovely review and fantastic support for Jerry.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Issue with internet resolved

Chris the Store Manager resolved the issue with my phone whereby I couldn’t pick up the internet. He reset the software settings on the phone and it works well again now . I’m very pleased with the service provided

6 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Northwich

Svar från Vodafone UK - Northwich

Hey Susan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Pleasant and polite service

Pleasant and polite service by Chelsea, reviewed exactly what my requirements were, no pressure to buy and offered advice on how to use my watch to try and find my lost device before returning to purchase a new device.

31 januari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Northwich

Svar från Vodafone UK - Northwich

Hey Steve,

Thanks for the lovely review and fantastic support for Chelsea.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Friendly, helpful service at Northwich Vodafone

Popped into Vodafone on the off chance my phone was due an upgrade....Had a very friendly greeting from the whole team as it was quiet, but particularly Chelsea who remembered me from a previous visit. ...Then Olivia found a great trade-in deal, while being friendly, engaging and personable. As well as being helpful she made changing phones a smooth and pleasant process. Thanks, guys!

29 januari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Northwich

Svar från Vodafone UK - Northwich

Hey Kirsten,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Chelsea took time to listen to my…

Chelsea took time to listen to my problem and I came out feeling more relaxed because she was very informative.

28 januari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Northwich

Svar från Vodafone UK - Northwich

Hey Patricia,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Chelsea .

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Chelsea helped me out today so much!!

Chelsea helped me out today so much and explained the plan very clearly so I knew what I was signing up for. I’m over the moon with my new phone contract and it worked out cheaper than my current airtime plan. We were quick to set it up and all other members of staff in store made me feel welcome and pitched in for help and advice working as a team which is nice to see.

27 januari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Northwich

Svar från Vodafone UK - Northwich

Hey Jazz,

Thanks for the lovely review and fantastic support for Chelsea.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Great service

When I walked in the shop I was greeted immediately. Will was extremely helpful, got me everything I asked for no pushing to anything I didn’t want. Sorted me out there and then and explained everything I needed to know. Very grateful for the help and service today!

27 januari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Northwich

Svar från Vodafone UK - Northwich

Hey Sophie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Super and friendly service

Went into Vodafone with a query on my wife's phone, even though she was not a Vodafone customer. We were served by Chelsea. She was very friendly, patient and helpful in identifying the problem and helping my wife with it. Chelsea also downloaded a number of Apps for her. She also suggested, but with no pressure, a contract with Vodafone which was considerably cheaper than the one my wife currently had with her other provider. We decided to make the change. This was done quickly and efficiently and we were advised as to when the new Sim would become effective.
We would have no hesitation in recommending the Northwich Branch and Chelsea to anyone who needed good service.

22 januari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Northwich

Svar från Vodafone UK - Northwich

Hey Keith,

Thanks for the lovely review and fantastic support for Chelsea.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Chelsea was a great help and very…

Chelsea was a great help and very efficient in getting us a better deal
On our sims

22 januari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Northwich

Svar från Vodafone UK - Northwich

Hey,

Thanks for the lovely review and fantastic support for Chelsea.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Superb friendly advice on the setup and…

Superb friendly advice on the setup and switch from Will! Made everything so easy! Thank you!

15 januari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Northwich

Svar från Vodafone UK - Northwich

Hey Jen,

Thanks for the lovely review and fantastic support for Will.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Brilliant service could not ask for a better serrvice

Brilliant service

8 januari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Northwich

Svar från Vodafone UK - Northwich

Hey Kev,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Exceptional service from Will. Thank you!

Having got sick and tired of the service provided by a rival and their policy of increasing their charges above the agreement and getting into bed with Starlink, I decided to call in to Vodafone in Northwich to see what they can offer.

I spoke with Will, who couldn’t have been more helpful.

Not only did he give me an exceptional deal for our two phones (saving me about £30/month), but he sorted out the change over there and then.

Add in the far better 4G coverage, meaning that CarPlay actually works now, I am one extremely happy customer.

Thank you Will.

3 november 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Northwich

Svar från Vodafone UK - Northwich

Hey Andy,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Kerry at Northwich store was great

Kerry at Northwich store was great.She listened to what I wanted. I wanted a phone for my son there and then and so she checked stocks before we started. When awaiting for the forms to load she chatted to us about Christmas plans. Very informative and attentive. Thank you

13 december 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Northwich

Svar från Vodafone UK - Northwich

Hey Jennifer,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Great experience in the Northwich store

I called into your Northwich store this morning for help with my new phone Kerry and Will couldn't have been more helpful they were amazing. I must have spent at least 20 mins with them and they made sure I understood everything before I left, excellent service from both if them - Sonia Senior

13 december 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Northwich

Svar från Vodafone UK - Northwich

Hey Sonia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Great friendly service from Will

Great friendly service from Will. Found me the perfect sim only plan with great features and data.
Still looking to find my handset at a great price but thanks for everything

12 december 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Northwich

Svar från Vodafone UK - Northwich

Hey Stephen,

Thanks for the lovely review and fantastic support for Will.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Will was absolutely amazing really…

Will was absolutely amazing really helpful, made me feel at ease. Definitely will use this service all the time.

12 december 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Northwich

Svar från Vodafone UK - Northwich

Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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